Reviews for Danvers #2663

Great service, excellent prices

Marlene was exceptionally pleasant, and made my day.

Roger in kitchen design went above and beyond to help me with some kitchen upgrades. He was incredibly knowledgeable and took his time to be sure I understood the various products and the process. It was a “boutique” shopping experience in a big box store. Can’t wait for my new kitchen counters and sink! Thanks, Roger

As usual, a smiling employee is at the entrance, welcoming you to the store, and asking how they can help. My helper today did not have exact knowledge of my product, but he directed me to someone who did. That young man provided his own experience with a bathroom tub cleaner, and was so convincing, that I bought his recommended product. Also, I have received prompt attention at the checkout counters from a manager named Lori; she always gets me to the fastest checkout line, and today, breezed me through my self checkout. Always great customer service at that store

Best and most helpful of the 5 Home depots in my area code

The store was clean and I found everything I needed easily. An employee named Kevin Driscoll took the time to greet me and ask about my day/needs. He was very kind and helpful. A great employee and face for The Home Depot.

We replaced our windows and doors. The contractors were reliable, knowledgeable and their work was excellent.

actual people readily available for questions and directions that in itself is a major plus people were all friendly and accommodating

I've always had good luck at Home Depot. Recently, I tried to get a plumbing contractor at you main competition. It was a nightmare, In the past, Home Depot has always come through with honest and efficient services and products, with no hassle returns. I respect that, and so, Home Depot remains my first choice for my home improvement needs.

The associates here are very knowledgeable and helpful!

Great helpful employee service easy to find. Very friendly to military members. Great military discount.

Great store will be back.

I already shared my thoughts about this store in the survey. Why are you asking me again? The only positives of this store are Sarah H at check out and the location is convenient on my way to current project. Inventory is limited, store layout is confusing when compared to other area Home Depots and staff in the aisles are unfriendly, mostly unhelpful and at time ignored me while I was waiting to have keys made. No one asked to help me, I had to seek them out.

The most helpful associates. Very dedicated and devoted to help customers. Their patience is unrivaled. There is an associate at every corner; no need to search around and around. In addition, they are well informed about the products in their departments.

The staff is friendly and someone is always available to answer any questions.

The stores employees are always very help full. I've been doing business here for the last 15 years and they have had a lot of employees that have been working at this store for years. Always courteous and friendly.

Staff friendly, polite and helpful. Able to quickly direct me to the item I wanted.

The customer service is excellent here - the vast majority of the staff here are really friendly and knowledgable and that separates this location from some of the others. The product selection is good too and you can always find what you need!

I always find what I need :)

Rude indifferent and completely useless employees who watch you struggle lifting 40 lb sacks of salt while they chatter with each other and look at their phones. None of them know where any of the products are. I asked four people and got four different answers. What a crappy store. Need a new manager!

good looking store, as a secret shopper I value customer service and clean shopping environments

This particular Home Depot is the best. The service is awesome. People are so friendly. After getting what I need ( with help), I make my way too the register and get more help. I AM TOTALLY SATISFIED WITH THIS HOME DEPOT.

This store is worth writing a review about! Clean and Organized, staff is helpful and friendly. Loved my shopping experience here.

Person who helped me was named Linda. She went out of her way to help me and to get answers to all my questions about this product. She was very pleasant.

This is a great location. I find the staff to always be helpful, knowledgeable, hard working and very friendly. I have never run into any issues or concerns shopping here. It is my go to store for household needs and projects. It is always a pleasant experience and I highly recommend this store.

The employees are very helpful when needed.

Excellent Customer service !

Outstanding assistance

Very friendly staff, good selection!

Ken was assisting self check out customers..I was pleased to see his veterans hat and Thanked him for his service as he was helping me with my purchase and Thanking me for shopping