Eagan #2813

Good service. A willingness of floor workers to search for yet another employee who might know how to answer a customer's question. Excellent job of customer service for such a huge store.

I live in this community and frequently go here for what I need. In some instance I have taken a little extra time to speak to the management and employees because they are informative and genuinely kind persons. I actually served in the military with one of the employees, so seeing him here affirms the quality of the team members. No, no store is perfect ,but this team is willing to seek self improvement, meet the needs of all customers regardless of differences, and quite simply provides great service. great manager too!

Store is neat and organized. When I was making a return costume service employee was very helpful.

If you are in this store, and need assistance in the lumber area, look for Drew. He not only knows his store inventory, he is the best employee in handling their saw for special cuts in oak and oak plywood.. He makes the visits right for the customer.

Eagan has the friendliest and the most knowledgeable staff of all the different Home Depot locations I've been to. I have been fortunate to have been helped by great employees in different departments when working on different projects around the house. I was able to find what I needed and usually received great assistance whenever I asked an employee in that department.

I had a horrible experience in the Eagan store today trying to buy a patio set. No one to help so I took a picture of it and went to the cashier where it was rung up. Next she asked a coworker, who was also responsible for self service to find someone to get my now paid for patio set. After my customer experience was interrupted by 6 other customers that were apparently more important than me, she could not find anyone. After an hour of looking for help in the patio area, looking for help after I purchased it, I gave up, asked for my money back - oops now I have to go to customer service returns. I sympathize with these lower income workers. Home Depot Leadership, you need to do better. Have help available for these workers, train them, teach them how to work with the side swiper customers that interrupt my experience. You should want to get customers in and out of your store as quickly as possible and that requires leaders to step up.

Consistently this store is clean and all the employees are friendly and helpful. Literally ALL of them!!! I have been frequenting this location and never have had a bad experience!

I met with Merrie Jane (sale cashier) and I received a very great customer service from her, she is a great employee I have ever met in View of this I recommended Home Depot 2813 Eagan.