Reviews for East Liberty #4136

Assistance or generally not able to provide advice regarding selection of the best product for the customer. The customer has to do his or her own research before going to Home Depot.

Best qualified and informative staff compared to other Home Depot’s in the Pittsburgh area.

We are preparing for a major move and the variety and value of moving supplies is excellent. Staff are friendly and knowledgeable and quick to offer assistance

Very disappointed with the lack of service from this store. Trying to get air purifier, had to settle for what I could find on my own.

The associates are always helpful in finding different things or even asking if you need help as soon as you walk in the door. . If the item is not in the store it will help you with other ones that are the same or even see if they have it at other stores.

Location is convenient, but staff are not helpful, store js always messy and checkout lines are long.

Thanks miss Barb for a stellar service and your friendliness. You truly enjoy your job and serving people.

Fred is an amazing man. So friendly and helpful he reminded me of my dad.

Don't shop here- long lines, employees don't greet or thank you. No help available, either

There is never enough checkout options. You have to wait in line for self-service checkout. You have to wait in line to have someone ring you up.

Exactly why we need to

Every employee I encountered made sure I was took care of

overcharged for sale item

Although it’s been a while since shopping here, upon arriving at the Home Depot Shadyside store, we were greeted once again with a very warm welcome and friendly smile by Ant(hony). He was very helpful in brainstorming & searching for the sizing for the DIY mirror fix project. He also called in Kendrick to assist us. He was very knowledgeable, professional, and assisted us quickly with enthusiasm. They went above and beyond the call of duty to render us assistance. The customer service that we received was fantastic. They epitomize outstanding customer care. These amazing HomeDepot should be properly promoted. HomeDepot is indeed very fortunate to have such stellar employees representing and enlarging the territories of their businesses. They know how to keep an attract more customers and in doing so they bring more money to HomeDepot. Such exemplary work ethics should be commended. And because of the excellent performance of Ant(hony) & Kenrick, we can say, we left happy customers. They each get five star ratings! Ant ✩ ✩ ✩ ✩ ✩ Kenrick ✩ ✩ ✩ ✩ ✩ Warmest Regards, ♛Anaïs

Although it’s been a while since shopping here, upon arriving at the Home Depot Shadyside store, we were greeted once again with a very warm welcome and friendly smile by Ant(hony). He was very helpful in brainstorming & searching for the sizing for the DIY mirror fix project. He also called in Kendrick to assist us. He was very knowledgeable, professional, and assisted us quickly with enthusiasm. They went above and beyond the call of duty to render us assistance. The customer service that we received was fantastic. They epitomize outstanding customer care. These amazing HomeDepot should be properly promoted. HomeDepot is indeed very fortunate to have such stellar employees representing and enlarging the territories of their businesses. They know how to keep an attract more customers and in doing so they bring more money to HomeDepot. Such exemplary work ethics should be commended. And because of the excellent performance of Ant(hony) & Kenrick, we can say, we left happy customers. They each get five star ratings! Ant ✩ ✩ ✩ ✩ ✩ Kenrick ✩ ✩ ✩ ✩ ✩ Warmest Regards, ♛Queen Angie

I go to this Home Depot because the employees are very helpful & knowledgeable about the products in the store.

This store has a young man dressed in a tactical vest labeled "security" and armed with a gun. No theft at that store would more deadly violence, and it can't imagine putting someone that young in position to make that choice. Irresponsible by Home Depot.

Very easy process from ordering on-line to pickup in the store. Elizabeth, in customer service, and the associate, that help me load the door in my truck, we’re very helpful and friendly!

I have found very consistently that the staff at East Liberty Home Depot really rocks it as far as being very helpful & keeping a sense of friendliness & a sense of humor about them. Also, the multitude of items they offer is well organized and well positioned in the store. I choose this particular big box store over others for these reasons...

Purchase a live potted palm and when got home found that the roots and bottom of the pot had bugs - earwigs. Called store for refund and was advised to bring plant back. No longer have plant, and live in a different state as plant was purchased as a gift for someone local to that store. Cannot believe they can't address this issue. I also advised them to check the other plants, because this was definitely due to extreme overwatering. Warning not to purchase houseplants from this location.

I have bought all kinds of home repair needs and will continue to. Even the parking is great.

I was charged a higher price for items when plumber did not pick up as scheduled.

They shut down self checkout so now customers must wait 10-25 min just to checkout. Consumers might not care, but for the pro, a half hour of waiting is a half hour of not making money. At my current rates I will rather drive somewhere else. This HD costs me $100 bucks a trip just to wait to check out

I'd recommend this place to anyone!

Had to hear cashiers personal life while she just stood there talking instead of ringing me up for 1 item. Maybe she should be up front to keep tabs on her and to work hard like the other cashiers. Had to listen to whole life story.

James the store manager was great. He helped me after a few workers did not have the knowledge to help me. They all stopped but they did not have my answer. James helped me load my cart, pay quickly and load my car. Seriously amazing service. Yesterday I can for doors and Sam was the sweetest and helped me greatly too. Generally I stop in and talk to Rome and a few other guys. Also say hi and spot me out, ask about my dog and overall amazing people and workers. This Home Depot is lucky to have such great employees.

This location give out no Donations for educational training at all. Home depot says they participate in Donations and over 4 years I've never been approved for my Women's Power workshop.

Super friendly and knowledgeable staff!

The staff is always kind and helpful!

I was trying to buy things online I had in my cart that said they were out of stock and Angie at customer service said she doesn’t have a magic want and can’t change the invigorating so I never got a constractors price on my silicone