#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(619)591-5695

Rental Center

(619)591-5696

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1320 Eastlake Parkway

Chula Vista, CA 91915

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 443 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (443)
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Showing 1-30 of 443 reviews
Great Customer Service
Everytime, I come in to pick up an order from the team! I am always greeted with a smile and helped quickly.
by
    • Recommended
    Very helpful and friendly staff.
    I bought a new water heater and installation through Home Depot's contractor. The staff was very friendly and helpful. I had a new water heater installed within 24 hours. The pricing was very competitive with other suppliers. The installer was very friendly and helpful as well. Everyone was very professional.
    by
      • Recommended
      GREAT PRODUCTS !!!
      I BOUGHT SOME PHILIPS LIGHTS TO PAIR WITH MY ALEXA, THE ASSOCIATE ALBERTO HELP ME TO CHOOSE THE BEST ONES FOR ME, THE LIGHTS THAT I BOUGHT WAS PHILIPS, IS A GREAT BRAND AND EASY TO INSTALL AND PAIR.
      by
        • Recommended
        EASTLAKE HOME DEPOT IS SO HELPFUL
        I BOUGHT A WATER HEATER LAST WEEK AND I HAD NO IDEA WHAT I NEEDED BUT THE STAFF THERE HELPED ME OUT - JENNIFER, ANTHONY AND MAURICIO
        by
          • Recommended
          Amazing experience
          Came in was greeted as soon as I walked in. Rich was amazing helped me with what I need and had me on my way! Thank you Rich!
          by
            • Recommended
            Excellent customer service from Irma, Andrew, Rich and Roxy
            Consistently providing excellent customer service
            by
              • Recommended
              Awsome paint department
              I was looking for something to protect my lego project. The young woman in the department went out of her way to show me the best options.
              by
                East Lake Home Depot.
                I visit 3 Home Depot stores. All are good but find the East Lake branch to be better than the other two.
                by
                  Great Service and products
                  We always come to this particular Home Depot for they always have the tools my husband needs for the home projects
                  by
                    • Recommended
                    Very Helpful
                    This Home Depot has a great employee to customer ratio. You can always find employees willing to help. Highly recommend.
                    by
                      • Recommended
                      EXCELLENT CUSTOMER SERVICE THROUGHOUT THE STORE
                      EMPLOYEES ARE ALL SO VERY KIND AND HELPFUL. UNFORTUNATELY THIS IS HARD TO COME BY NOW A DAYS.
                      by
                        • Recommended
                        No good customer service
                        No support or attention
                        by
                          Great Service
                          Anthony in the lumber department squared me away! I will definitely be back!
                          by
                            Great customer service
                            Yolanda the Cashier gave great customer service. :-)
                            by
                              Home Depot - Eastlake
                              Great store and customer service. If you want to get the best customer service, ask for Roy. He is very knowledgeable and can help you with your proposed projects.
                              by
                                • Recommended
                                Great guest service experience
                                I had a special order that took a little longer than expected to arrive, so we modified our plans on our remodel. With that being said some of the items I no longer needed and had to return upon its arrival. I was anxious that my return would make the attendants annoyed or upset, but I was pleasantly surprised with Rich and The other attendants great attitude and patience with my return. Thank you for being so Willing to help and being paciente with me on this Home Depot trip!
                                by
                                  • Recommended
                                  Great Staff
                                  Always pleased by the staff when looking for items
                                  by
                                    • Recommended
                                    Great Service.
                                    Edrie was the best in helping us w our project. I love what you do for our Veterans.
                                    by
                                      • Recommended
                                      Very helpful employee
                                      I bought some wood on 06.19.2022 and Ms. Nicole was very helpful and patient with my request.
                                      by
                                        • Recommended
                                        The best store to find everything what you need for home.
                                        I bought a big cabinet pain, a lot of VBLFT large mortar gray color.50LB A lot of boxes of ceramic. Neptune Gold, vita elegant ardesta ca, tile trowel. Traditional flexible tile. Polyblend. Satin nickel tile trm.bullnose. a lot of things. Etc. My car was full
                                        by
                                          • Recommended
                                          Excellent Customer Service
                                          I rented out some equipment to install Artificial turf, And Under estimate the knowledge of the lady in Rental equipment & tool dept. She well assisted me in choosing the right equipment & tools to progress in my Home Project. She rendered Her help to me Above & beyond her duty by not only saving time but money for choosing the right equipment & explain to me everything I needed, and not to rent the truck & trailer anymore & assisted me in many ways. This help me a lot on Sunday Morning to speed up the process of removing the sod in my loan, then compacted the soil. WELL DONE Ms. McCarthy this is the kind of help that your Company needed to retained a Customer to patronized your Good Company.
                                          by
                                            • Recommended
                                            Great Customer Service
                                            Jenifer at the Customer Service desk was awesome. Went above and beyond in walking me thorough and the problems I was having signing onto the Home Depot app to get my military discount. Very patient and tech knowledgeable!
                                            by
                                              Your fork lift operator edger
                                              He was knowledgeable experienced and super courteous and helpful loading my truck.
                                              by
                                                • Recommended
                                                Great Store
                                                store is great. can spend hrs there
                                                by
                                                  • Recommended
                                                  Great service
                                                  I bought an electric range oven.
                                                  by
                                                    • Recommended
                                                    Helpful and friendly staff.
                                                    This was my first visit to this Home Depot. I have been shopping at Home Depot’s in different states for many years, I was pleasantly surprised at the quality of service I received this morning. If the saying that, “first impressions are lasting” holds true, I will strongly recommend the Eastlake Home Depot location to everyone. I would describe my experience as; customer service excellence oriented.
                                                    by
                                                      • Recommended
                                                      new return rules
                                                      A new rule for returns will be that no gift card will be given without a receipt. I get very tired of Spanish announcements in a California store.
                                                      by
                                                        Goi, Martha & Andrea are some stellar-performing Home Depot representatives!
                                                        Goi, Martha & Andrea were very professional & helpful with answering all my questions & making it very easy & satisfying with purchasing a Samsung 5.1 cu ft top load washer & 7.4 cu ft front load gas dryer, all of the required additional parts, a 5 year warranty, pick-up disposal of my old washer & dryer & scheduled the delivery of my new washer & dryer.
                                                        by
                                                          • Recommended
                                                          Delivery Guy "Martin"
                                                          Delivery guy "Martin" was rude. He just hang up while I am still on the phone. Call back in his phone is not possible and so with the voicemail. Recommend the store but not the Delivery guy "Martin".
                                                          by
                                                            • Recommended
                                                            OUTSTANDING CUSTOMER SERVICE
                                                            I was in need of new flooring in my bedroom so i went to Home Depo Eastlake and Kelly was the best! She was personable, knowledgeable and went over and above to make sure that all of my needs were addressed. I could not be happier!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 443 reviews

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