#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(760)233-5404

Tool & Truck Rental

(760)233-5410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1475 E Valley Pkwy

Escondido, CA 92027

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 537 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (537)
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Showing 1-30 of 537 reviews
great assistance
I am disabled so require a lot of help. Cashiers and greeter facilitate assistance, always.
by
    • Recommended
    In & Out fast great service
    Great customer service, help in loading, help in selection of product. Service with a smile
    by
    • Verified Purchase
    • DIY
    • Recommended
    Excellent!
    Consistently good merchandise and staff assistance
    by
      • Recommended
      Fabulous Service - Friendly Associates!
      Tom found and installed the hardware I needed for a youth bed! Talk about going above and beyond. He then helped me load the bed into my car! Amazing Service!
      by
      • Verified Purchase
      • Pro
      • Recommended
      Customer service
      There are always people to help, and they are friendly.
      by
      • Verified Purchase
      • DIY
      • Recommended
      great customer service
      The cashier made sure I got help loading my van. I had 10 bags of sand, and it is hard for me to push the cart out to the parking lot. I really appreciated her making sure I got help, and I did not have to wait.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Great Equipment rental experience
      Clean, easy access and the staff were very helpful and professional.
      by
      • Verified Purchase
      • Pro
      • Recommended
      Home De[pt II
      Have always found what I needed, and help was always available when I couldn't.
      by
      • Verified Purchase
      • DIY
      • Recommended
      MARQ is on the mark!!
      MARQ IN lumber is awesome!! Super helpful, very friendly!!
      by
        • Recommended
        Awesome Store Associates!!!!!
        We needed material to soundproof our windows so we did not have to purchase expensive windows to block out road noise. I had an idea what I wanted to do, but was not sure what material would work. Rito helped us select material that would work, even though is was not specifically designed to do what I needed, and cut the product so we could fit it in when we got home. His help was greatly appreciated, because some times my crazy ideas leave people stumped, but he completely understood what I needed to accomplish, and provided the help I needed. The other associates are also great! From the greeter to the cashier, everyone is friendly, professional, and extremely helpful. Love this store and we will not shop for home improvement anywhere else.
        by
        • Verified Purchase
        • DIY
        • Recommended
        great experience
        I was happy with the helped I received and I was able to find the supplies I was looking for.
        by
        • Verified Purchase
        • Recommended
        Martin in lumber
        If you need anything in lumber, Martin is your go-to guy! He went above and beyond and spent substantial time with us. Very knowledgable, other employees were consulting him to help customers. Thanks Martin!
        by
          • Recommended
          Excellent Customer Service
          Love this store! Customer service is the best. Always someone there for you.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great store experience
          The store was very busy, yet all the available employees were extremely helpful and knowledgable. It was a very warm day and employees were handing out waters and Gatorade which was above and blond what they needed to do. This has always been my Home Depot of choice and I highly recommend this location
          by
          • Verified Purchase
          • DIY
          • Recommended
          Way to go HD
          Way to go ... HD I had a very good experience employee was helpful, helped me on getting the right paint and tools for my house paint job in a timely matter. Way to go ... HD
          by
          • Verified Purchase
          • Recommended
          The Place To Shop
          The Home Depot is our Go-To store for all our rehab and remodeling projects. The employees are very helpful with advice and directions to the correct products for our projects.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Wonderful experience
          I especially appreciate that store employees are readily available and knowledgeable
          by
          • Verified Purchase
          • DIY
          • Recommended
          Above and Beyond
          I was looking for an item web site says should in stock. It could not be located. Kim K and crew looked for it everywhere . I was offered another item at a discount. After I got home Kim called me item was located. I could not be happier. She had the item delivered to me. I work in a store so I know customer service. This store Kim and Crew went ABOVE AND BEYOND.
          by
          • Verified Purchase
          • DIY
          • Recommended
          So helpful
          words can not describe how i felt in that store employs were amazing!!!!
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great shopping experience-every time!
          The employees here are always friendly, approachable and interested in assisting me. And believe me, I need all the assistance I can get. Answers on irrigation- bingo! Need to figure out a garage organizer- got it! Help with mulch products-yep! Info on tools- oh yeah!
          by
          • Verified Purchase
          • DIY
          • Recommended
          Solar City Representative
          I had been searching for an orange apron to help me for about 5 minutes, when a representative from Solar City approached me and offered to help. I quickly brushed him aside thinking he couldn't possibly help me with my irrigation issues. He pressed on genuinely offering to help so I gave him a chance. I was so surprised with his knowledge on finding the right fittings for my drip system I enlisted him to help me with my toilet issues. He found the right fill valve that I needed and although I didn't qualify for Solar he really took the time to provide me with outstanding customer service when there was no other Home Depot employees to help. His name was Ryan and I hope that he gets the credit he deserves.
          by
          • Verified Purchase
          • DIY
          • Recommended
          sandcort
          Another great experience at Home Depot. Friendliness of staff in locating multi items and getting an answer to a product question. Customer Service Excellence!
          by
          • Verified Purchase
          • Recommended
          Always great customer service
          From the moment you walk through the door, you notice a professional appearance from the store. The isles are clear and the shelf items are neatly arranged. The associates are very helpful and always have a pleasant greeting. I greatly appreciate their help when I have a question and welcome their suggestions on new products. The cashiers are always interested to know if I found what I was looking for.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great service and helpful staff!
          I was looking for an energy efficient refrigerator and Teresa took care of all our needs. Very knowledgable about the products, what else we could consider helpful not pushy. Very pleaseant experience - thank you!
          by
          • Verified Purchase
          • Pro
          • Recommended
          HOME DEPOT EAST VALLEY PARKWAY
          THIS IS ONE OF THE BETTER HOME DEPOTS. ALWAYS HAVE KNOWLEDGABLE AND HELPFUL FLOOR STAFF
          by
          • Verified Purchase
          • Pro
          • Recommended
          Great store to shop!
          The Home Depot representatives go beyond expected customer service. Not only are they helpful, friendly, and offer advice, they are funny, and make shopping there fun.
          by
          • Verified Purchase
          • DIY
          • Recommended
          I got squash!
          I could not find what I wanted, but sales associates helped me choose a substitute .... and made me smile in the end.
          by
          • Verified Purchase
          • DIY
          • Recommended
          What happened to the customer service
          4 employees walked past me none of them even acknowledged me and no customers with them what has happened to customer service here had to walk around trash in main aisle
          by
          • Pro
          1053
          I purchased new carpet for my living room and also my main bedroom and to be honest im really happy with it also i got new covers for the living room and they look great. PS The salesman was very profesinal and spent a lot of extra time with us.
          by
            • Recommended
            It was OK
            Wanted help loading van, but loaded it myself. Four more words, OK?
            by
            • DIY
            • Recommended
            Showing 1-30 of 537 reviews

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