#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(760)233-5404

Tool & Truck Rental

(760)233-5410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1475 E Valley Pkwy

Escondido, CA 92027

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 537 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (537)
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Showing 1-30 of 537 reviews
Helpful Home Depot
Every time I go to the 1053 store they always have what I’m looking for. The shelves are stocked and ready for business alway kind and friendly associates will to help
by
    • Recommended
    Don't expect help
    Dont expect help from associates or to have items in stock. Go to the store on the west side
    by
      Cashiers at self checkout are scamming people and pocketing extra cash
      We almost got $20 stolen from us from Jessica the cashier at self checkout in E Valley Pkwy Home Depot. Such a shame they’re probably doing this to so many other loyal customers.
      by
        Great customer service at the return desk
        The past 3 or 4 times I've had to return something, I've been fortunate enough to be helped by Maya. She's fantastic! She's knowledgeable about the products, knows what she's doing, always has a positive attitude and a warm smile and she's got a great sense of humor too! She's the best!!
        by
          • Recommended
          Don't look for grass seed this spring at home depot
          This home depot does not have grass seed. All they had was overpriced jugs of patch repair that were to small and not the right product for my grass seeding. How do you not have grass seed in the spring? It was a total waste of time going to this store.
          by
            Outstanding woman employees
            I moved to Escondido four years ago and I've been a Home Depot customer for 40 years this is my favorite store. Has nothing to do with the appearance of the store but has a lot to do with your woman employees. They are fabulous hard working folks, take care of them because they do a wonderful job!
            by
              A good example of Cashier/Associate is Cashier "MAYA"
              She doesnt look or treat everybody like thieves! She just do what a cashier supposed to do! And does a very outstanding job
              by
                • Recommended
                Great customer service
                Please refer to my ealier comments about service rendered by Stephnie
                by
                  • Recommended
                  Great store
                  This store has great inventory and a very efficient staff.
                  by
                    • Recommended
                    Gret place to shop for all home needs
                    Needed logs and they had them, Never fails to have what you need for home.
                    by
                      Not everything has a kit to fix
                      I went in Saturday to find a kit to fix my broken dining room chair and come to find out there is no kit to fix it so after talking to a few sale associates there at Home Depot we ended up cutting a piece of wood, actually two times and then I had to buy new screws. All three gentleman that helped me in their separate departments where fantastic. Went above and beyond!
                      by
                        • Recommended
                        Great Employee!
                        A woman named Denise K answered about a hundred questions I threw at her, and couldn't have been nicer and more helpful. It would be great if every store was like this.
                        by
                          YOUR SALESPERSON WENT THE EXTRA MILE.
                          Ms. Medina helped me avoid making a mistake in choosing the right product. THANK YOU!
                          by
                            Bought an area rug for our bedroom...
                            A great shopping experience. Our Salesperson, Justin, was excellent.
                            by
                              Failed to Deliver on Time
                              The building materials I was promised in writing to be available for pick up were not ready at the promised date and time. Employee said the products should not have been promised at that time. But, they were promised.
                              by
                                Awesome customer service
                                Maria in the E. Valley Parkway location was extremely nice and helpful. She remembered me from a previous phone conversation regarding a damaged product I took home. I have had many reasons to shop at this location over the last few months. Each time the service has been exemplary.
                                by
                                  • Recommended
                                  Shop for Home Appliances
                                  I bought home appliances and have them delivered. The appliances were delivered on time and the communications for the delivery were excellent and smooth with no surprises.
                                  by
                                    • Recommended
                                    Fantastic employee
                                    There is an employee in this Home Depot store, Monique Conklin, in the appliance department, that is Wonderful. She knows her stuff, helps you find what you need, whether or not it is in her department and she does it with professionalism and a smile. I highly recommend this store, because of this employee. Go to her and find out for yourself.
                                    by
                                      • Recommended
                                      BAD customer service.
                                      I went to garden department and needed help, no help available is what cashier told me , she then called supervisor at my request, supervisor never arrived.
                                      by
                                        Great cashier
                                        Cashier made the trip to the store fun and enjoyable.
                                        by
                                          • Recommended
                                          Amazing customer service!
                                          Kara, Jimena, Cecilia, and Denise are amazing!! They are so kind and helpful. They are exactly what Home Depot needs!
                                          by
                                            • Recommended
                                            Excellent Customer Service Across the Board
                                            I needed outside floodlights that were battery operated and that I could somehow attach to a chain link fence so my elderly father wouldn't trip and fall, as it is dark in these areas at night. Netty and the guy who helped me find the exact lights I needed were phenomenal! I was totally lost as to how I was supposed to find lights that were not wireless, and even more lost on how to attach them in an alley and outside hallway. These two teammates made it so simple for me and took the time to make sure I had the level of lighting for the floodlights as well as knew what I was doing once I got home to mount them. May Netty and that gentleman be well rewarded for their care and assistance. It made our lives easier and better! Jennifer
                                            by
                                              SUPERIOR CUSTOMER SERVICE
                                              I was checking on online for some lawn and garden products. On line stuff can confuse me--sorry. I went to the store and the helpful associates made my day. Answered my questions-pointed out some helpful details and features. Showed me the products and made the buying decision simple and quick. Thanks Mark in Screens, Jose in Ryobi and Tati at check out. Hope you can do this for everyone.
                                              by
                                                • Recommended
                                                Jimena in Customer Service saves the day.
                                                After encountering no less than four employees where only one would even bother trying to help and all she had was incorrect information. By chance I went to Customer Service and Jimena cleared everything up. Found the product and made my night.
                                                by
                                                  • Recommended
                                                  Good experience
                                                  Customer service of the highest order.
                                                  by
                                                    Great customer service
                                                    Knowledgeable sales person, not pushy and very helpful
                                                    by
                                                      • Recommended
                                                      Very helpful
                                                      They have always been extremely helpful.
                                                      by
                                                        • Recommended
                                                        Helpful sales person
                                                        I was very impressed with Ana my cashier. There was a local resident trying to make a purchase but was short a little bit of the necessary funds. She overheard the conversation and reached into her own pocket to pay what he was short!!!
                                                        by
                                                          • Recommended
                                                          Very happy because I always find what I’m looking for , and find someone who helps.
                                                          My husband and me had to buy some plywood and drywall , also some electrical connectors , a nice worker helped us to find the electrical things we were looking for ( we were lost trying to find them) her name is Nettie (very professional,, and friendly!
                                                          by
                                                            • Recommended
                                                            Great customer service
                                                            Ronnie's recommendation were awesome, thanks to him we bought everything we needed.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 537 reviews

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