#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(352)548-3662

Tool & Truck Rental

(352)548-3671

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5150 Nw 13th Street

Gainesville, FL 32609

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 735 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (735)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 735 reviews
Excellent service!!!Thank you Cereatha and Alexis!!!
Excellent service!!!Thank you Cereatha and Alexis!!!
by
  • Verified Purchase
  • Recommended
Sherry,always outstanding with a smile.
Sherry,always outstanding with a smile.
by
  • Verified Purchase
  • Recommended
This is the Home Depot store I use the most often. The staff is great and helpful. The plants a...
This is the Home Depot store I use the most often. The staff is great and helpful. The plants are always nice and I have had great success with them. All and all it is a very good store. This is not to say that I have had a bad experience with the other Home Depots in our area. They are always good.
by
  • Verified Purchase
  • Recommended
The employees always make you feel comfortable, and they go out of their way to help in all circu...
The employees always make you feel comfortable, and they go out of their way to help in all circumstances.
by
  • Verified Purchase
  • Recommended
Great store and especially great team at the Pro Desk with Danielle DeCosta huge help every time ...
Great store and especially great team at the Pro Desk with Danielle DeCosta huge help every time I shop there either in person or shop on the phone.
by
  • Verified Purchase
  • Recommended
D'Angelo Pastor at 5150 NW 13th Str. store in Gainesville, FL is a very friendly and helpful pers...
D'Angelo Pastor at 5150 NW 13th Str. store in Gainesville, FL is a very friendly and helpful person. He resolved our problems during washer and dryer purchase quickly and professionally. Also Megan from same store customer service did.
by
  • Verified Purchase
  • Recommended
Sherry is the best
Sherry is the best
by
  • Verified Purchase
  • Recommended
The Pro desk rocks. A bunch of good people there.
The Pro desk rocks. A bunch of good people there.
by
  • Verified Purchase
  • Recommended
very satisfied
very satisfied
by
  • Verified Purchase
  • Recommended
The Home Depot Store# 1854 in Gainesville, is always clean and neat. Not only do they always have...
The Home Depot Store# 1854 in Gainesville, is always clean and neat. Not only do they always have a smile on their face when you enter the store but they are also very safe and make sure to close off any aisle where a lift is active mode. This store has the best customer service of any I've been too in a long time and I'll drive the extra mile to go here from now on! Thank you so much for being on point!
by
  • Verified Purchase
  • Recommended
This store is always clean, organized and well stacked with merchandise. The store employees and ...
This store is always clean, organized and well stacked with merchandise. The store employees and management are attentive to customers' needs and are prompt to assist customers with a pleasant demeanor and attitude.
by
  • Verified Purchase
  • Recommended
Lots of well cared for plants for indoors and out.
Lots of well cared for plants for indoors and out.
by
  • Verified Purchase
  • Recommended
The folks at this Home Depot # 1854 have always been helpful and knowledgeable. Great customer se...
The folks at this Home Depot # 1854 have always been helpful and knowledgeable. Great customer service.
by
  • Verified Purchase
  • Recommended
Because of the outstanding staff Danielle Sherry Tyree Jazzy Patrice Alfred Jeff and John in Plum...
Because of the outstanding staff Danielle Sherry Tyree Jazzy Patrice Alfred Jeff and John in Plumbing and Sue of all trades if I can explain it to her she can find it. I shop no where else when it comes to Home Building Supplies. Gooooo Home Depot
by
  • Verified Purchase
  • Recommended
Great Customer Service
Great Customer Service
by
  • Verified Purchase
  • Recommended
If we go during the week the folks are very friendly and helpful and less people shopping. Weeke...
If we go during the week the folks are very friendly and helpful and less people shopping. Weekends can be crazy though We love this store.
by
  • Verified Purchase
  • Recommended
Pro Desk are a great crew with great customer Service
Pro Desk are a great crew with great customer Service
by
  • Verified Purchase
  • Recommended
Needed assistance with product that I was looking for. Employees looked up product information t...
Needed assistance with product that I was looking for. Employees looked up product information that I had and walked me to the location. One item was not available in store but could be ordered; I am on a timeline and they called the plumbing expert to give advice on what could be used to substitute to avoid having to order. Left store with all that I needed.
by
  • Verified Purchase
  • Recommended
Got great customer service in the Garden Department. First, I needed help to find the right plan...
Got great customer service in the Garden Department. First, I needed help to find the right planters, then the best soil for growing some veggies, and that gentleman carried my heavy stuff to my car and loaded it. The cashier was another really nice guy who put away the stuff I forgot to load, so it was right there when I came back. We had a good laugh.
by
  • Verified Purchase
  • Recommended
Love Home Depot
Love Home Depot
by
  • Verified Purchase
  • Recommended
nice store friendly people
nice store friendly people
by
  • Verified Purchase
  • Recommended
Attention shoppers be sure to look for Tracee Carter or Derrick when shopping. I am able to comp...
Attention shoppers be sure to look for Tracee Carter or Derrick when shopping. I am able to complete my project thanks to them.
by
  • Verified Purchase
  • Recommended
From the moment that I entered the store I was met by a friendly Home Depot associate who handed ...
From the moment that I entered the store I was met by a friendly Home Depot associate who handed me a sales magazine. I felt genuinely welcomed by each associate that I passed in the store, they smiled at me and asked me if I needed any help. When I did need help from an associate they helped me look for the item. When we found out that Home Depot did not carry the item that I was looking for the associate told me where to purchase that item.
by
  • Verified Purchase
  • Recommended
We do all our home improvement project with HD materials, from building deck to appliances to pai...
We do all our home improvement project with HD materials, from building deck to appliances to paint,etc. Over the years have spent many dollars and always do our purchases at HD when it involves Home Improvement projects.
by
  • Verified Purchase
  • Recommended
The people in this store are very helpful!
The people in this store are very helpful!
by
  • Verified Purchase
  • Recommended
VERY CLEAN STORE, FRIENDLY STAFF AND CUSTOMER SERVICE IS GREAT. THANK YOU
VERY CLEAN STORE, FRIENDLY STAFF AND CUSTOMER SERVICE IS GREAT. THANK YOU
by
  • Verified Purchase
  • Recommended
Robin, in the kitchen design department, was wonderful. She spent a lot of time with me and made...
Robin, in the kitchen design department, was wonderful. She spent a lot of time with me and made recommendations about the countertop I was purchasing.
by
  • Verified Purchase
  • Recommended
Great store! Great people. Please give these people raises and praises. Probably the best bunch o...
Great store! Great people. Please give these people raises and praises. Probably the best bunch of people working under one roof. Go here.
by
  • Verified Purchase
  • Recommended
The associates in this store are very knowledgeable and helpful. They treat you respectfully. I w...
The associates in this store are very knowledgeable and helpful. They treat you respectfully. I would recommend store for everyone to shop at look for an employee name John G he was extremely helpful from the time I went into the store until I left. I had to go back the following Monday to get the rest of the stuff and he remembered who we were and helped us again, thank you John for all of your help and making my experience a wonderful one. You are an outstanding employee and care about your customers. On a side note I spoke to his manager and overheard his manager complimenting him on what a great job he was doing and to me showing respect to your employees and acknowledging their great work is something to be said for. I was also in Lowe's earlier that day but was told to come back with my husband so that we could figure out what I needed. Lowe's had very poor customer service in my opinion and treat women like they are incapable of doing home improvement projects. So needless to say Home Depot will be getting my business from now on regardless if I have to pay a little more or not. Customer service is something that some companies have put in the past but Home Depot still keeps it at the top of their priorities!
by
  • Verified Purchase
  • Recommended
The Home Depot at this location is just the right size, well laid out, well stocked & the staff a...
The Home Depot at this location is just the right size, well laid out, well stocked & the staff are super friendly & helpful!!!!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 735 reviews

Nearby Stores

Find Another Store

7107 Nw 4th Blvd

Gainesville, FL 32607

5.53 mi

Tool & Truck Rental

Pro Service Desk

(352)331-6470

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

215 Sw Home Depot Drive

Lake City, FL 32025

38.07 mi

Tool & Truck Rental

(386)719-5008

Pro Service Desk

(386)719-5002

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

3300 Sw 35th Terrace

Ocala, FL 34474

38.97 mi

Tool & Truck Rental

Pro Service Desk

(352)873-6421

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm