#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(757)896-8401

Rental Center

(757)896-8411

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1413 N Armistead Ave

Hampton, VA 23666

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 545 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (545)
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Showing 1-30 of 545 reviews
Shawanda at checkouts is super
The plant and garden selection is awesome this summer and the employees are very friendly and helpful. I like this store very much
by
    • Recommended
    Great experience
    I bought necessities for my house needed and i got everything at a great price
    by
      • Recommended
      Availablity of products
      I can happily say that I always have such a rewarding experience when I come to this Home Depot. I can always find what I need and always something new to purchase.
      by
        Using the AP
        HD is perfect when you need some advice in the area being worked. There is usually a knowledgeable employee in the section respective to the DIY materials. I dislike how the company leverages the AP as the only way to take advantage of instore pro and military benefits. This is in addition to a required registration.
        by
          Great cashiers
          Great cashiers in contractor area
          by
            • Recommended
            Tight spaces
            Ryobi right angle design easily navigates in tight spaces.
            by
              • Recommended
              Courteous and Professional personnel
              Had to get another extension cord and quick. I went to Home Depot and was so surprised that the product was less expensive than the other place I bought one
              by
                • Recommended
                Awesome Store
                I shop here everyday and literally purchase everything in Home Depot that I can thanks
                by
                  • Recommended
                  Service
                  Please, take time to recognize employee Shawanda. She’s a wonderful and courteous associate
                  by
                    • Recommended
                    My Good Hpt store
                    Father and I both shop there for years
                    by
                      • Recommended
                      Happy
                      Great experience and they had everything I want it the cashier was on point
                      by
                        • Recommended
                        great cust service
                        employees solved my issue and provided me with the product i needed
                        by
                          • Recommended
                          GREAT CUS SERVICE
                          SOMEONE WAS EVERYWHERE TO HELP ME. EXPLAINED AND ASSISTED WITH MILITARY DISCOUNT. ILL DEFINETLY BE BACK.
                          by
                            • Recommended
                            ALWAYS A GREAT EXPERIENCE
                            This store is always neat and well stocked. Everything was easily marked. I am not a handyman(person). I am a Medical Social Worker that needed to pick up some things for my office. It was so easy for me to navigate!
                            by
                              • Recommended
                              Great Shopping Experience!
                              Derica is one of the best Home Depot Representatives at this store. If you need anything, ask for her by name!
                              by
                                • Recommended
                                Very durable
                                This pro chin saw blade is the best on the market...They last longer.
                                by
                                  • Recommended
                                  Military discount update
                                  The store location is irrelevant in regards to my overall rating. Home Depot's change to military discount is incredibly inconvenient. You can no longer enter your phone number to receive the military discount, you have to open the Home Depot app on your phone and scan your military discount barcode. Why do I need to scan the barcode located in the app to receive an in store military discount??? The employee assisting me at self checkout was helpful but couldn't even locate the correct barcode on my phone or hers! This new requirement is not user friendly.
                                  by
                                    Avoid the paint department at this store.
                                    Paint department at the Hampton Store has been going down for a couple of years. I've addressed concerns on several occasions. They are consistent at lousy service, even if you spend thousands a year on paint for your business.
                                    by
                                      Out side appearance / parking lot
                                      I would like to see something to dress up the store front. Not just seasonal but greenery / plants flower beds ECT. Also add dog poop bags (outside) for visitors with dogs.
                                      by
                                        • Recommended
                                        Always clean and helpful
                                        Just happy when I'm there
                                        by
                                          • Recommended
                                          Great Customer Experience
                                          The supervisor Mikese made my shopping experience a pleasure. She resolved a previous issue the other supervisor failed to execute. Supervisor Mikese went above and beyond to resolve my issue with the Store Manager. Supervisor Mikese overpromises and delivers exceptional customer and leadership skills. I feel other supervisor and managers should follow Ms. Mikeses' attitude and leadership. Thank you Ms. Mikese for making my wonderful shopping experience!
                                          by
                                            Love shopping at the Hampton Store, Cashiers always friendly, find product most of the times. Sto...
                                            Love shopping at the Hampton Store, Cashiers always friendly, find product most of the times. Store is always clean.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Place is suuuuuuuuuuwwwwwweeet
                                            Place is suuuuuuuuuuwwwwwweeet
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            I would like to recognize Robin in the paint department, she was very pleasent, explained the dif...
                                            I would like to recognize Robin in the paint department, she was very pleasent, explained the different types of paint to me and went out of her way to make my paint darker a couple of times till i was satisfied with the color. Thanks Robin
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            The store is great but some of the employees are horrible. Customer service definitely needs to b...
                                            The store is great but some of the employees are horrible. Customer service definitely needs to be addressed at this store. It’s a lot of younger people working at this store. An employee by the name Nesenya made my experience very interesting. So much so I almost forgot where I was. I went to the self checkout and the computer gave me an error message because I scanned the wrong barcode. She came out of nowhere and snatched the scanner out of my hand. She snatched it so hard it jilted my body. I told her don’t ever snatch anything out of my hand. She went back and forth with me. I later went to the customer counter to speak with the manger (Denise)about my experience. The agent called her to assist but she never showed up. I guess what they say is true. People are only as good as they’re leader. Customer service is truly lacking these days but I refuse to except it on my end.
                                            by
                                            • Verified Purchase
                                            I had a great experience at this Home Depot. The employees were great. Everyone was helpful and p...
                                            I had a great experience at this Home Depot. The employees were great. Everyone was helpful and patient.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            It is sufficient to say that driving through the 64 tunnel to go to the Chesapeake or Norfolk sto...
                                            It is sufficient to say that driving through the 64 tunnel to go to the Chesapeake or Norfolk store is worth the trip. The store associates are horrible and treat customers like we are a major inconvenience to their day.
                                            by
                                            • Verified Purchase
                                            Excellent kind friendly helpful knowledgeable people work at this Store - that is why I do all of...
                                            Excellent kind friendly helpful knowledgeable people work at this Store - that is why I do all of my hardware, equipment, and tools purchasing there. The product selection and quality are excellent, too.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            The gardening section was very neat and had so many options (flowers, plants). The staff is extre...
                                            The gardening section was very neat and had so many options (flowers, plants). The staff is extremely friendly and there is always someone available to assist.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            I am a very loyal customer. The employees are so friendly and helpful. It's makes me want to go b...
                                            I am a very loyal customer. The employees are so friendly and helpful. It's makes me want to go back to work. And, I am retired! Thank you!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Showing 1-30 of 545 reviews

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