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Showing 1-30 of 391 reviews
Nov 9, 2015
Great experience
Excellent service and store. will be returning. thanks
by
Recommended
Nov 8, 2015
Saturday Surprise
In my 40 years being a consumer, I can count the number of times I've been asked for help on my hands. I was pleasantly surprised when G. Brown came out of the isle to ask me for assistance. Truly surprised!...No attitude that it was a Saturday, no attitude that he wasn't home watching the college football games, even no attitude that he had to go solicit help to go on a top shelf and get me the vent hood I wanted... He was simply focused on customer service. Even after I checked out, there was an employee in the parking lot who asked me if he can load my purchase in my car. That day, that store, those employees restored my faith in retail customer service. I apologize if I sound a little exuberant, for little did they know I am a customer service trainer :)
by
Pro
Recommended
Oct 31, 2015
Good store to shop.
I like the Price of the items you sell. The like the amount you get for the price.
by
Recommended
Oct 29, 2015
Super store experience!
My very old garbage disposal needed replacement. I googled how disposals work, consumer reports and reviews of best disposals. I visited a Lowes very near my home and workplace, no customer service at all, finally left, stopped at Sears, also near me, six sales associates standing around talking, so I asked about garbage disposals. I was taken to a selection of four Kenmore disposals, none of which I liked. I asked about performance and durability, but salesperson just smiled and said, "it is a garbage disposal. Then I continued to Home Depot! Wow! Greeted at the door by an associate, awesome customer service and a walk-through experience with Kevin and Yvonne! I never needed to ask for assistance, and the associates seemed happy, and eager to help me. Next time, I will save myself a couple of hours, and make my only stop Home Depot! Thank you so much for making my day!
by
Pro
Recommended
Oct 29, 2015
GREAT CUSTOMER SERVICE AND EXCELLENT SHOPPING PLACE
BRYANT IN LIGHTING DEPARTMENT WAS VERY HELPFUL AND POLITE.HE KNEW EXACTLY WHAT I NEEDED TO BRIGHTEN UP THE OUTSIDE OF MY HOME.LED LIGHTS ARE SUPER AND COST EFFECTIVE THANKS ALOT GREAT BUY
by
DIY
Recommended
Oct 27, 2015
Renee-RS0718, Totally Awesome, " The Foot Print " of what an Associate should be !
Renee @ the Pro-desk RS0718 is an Unblievable Associate...Truely an Asset for any Operation ! Watch out Mr. Craig Menear,anyone this Good could be in the mention by the Board of Directors for your position.Sincerely Mr.Parker
by
Pro
Recommended
Oct 27, 2015
Great
Very helpful employees. Thoughtful layout and easy access to tools I need.
by
Recommended
Oct 26, 2015
Store Visit
Excellent assistance from Alejandra Lopez and Valerie Montgomery. I just met Alejandra, but visit this store because of Valerie Montgomery.
by
Pro
Recommended
Oct 25, 2015
Store associates
Yes absolutely.. Their staff members are enthusiastic and different people where greeting me while I was walking through. Also, their staff asked if I needed something else.. They were very attentive as this was their first week of opening.
by
Recommended
Oct 24, 2015
Great Store Experience!
I love shopping at this Home Depot location! Everytime I shop here the employees are very helpful and friendly. They are always willing to help out even if it's not their department. On my visit, Felecia and Kevin were very helpful in helping me select two vanities for my bathroom and getting me checked out. That is why I will continue to shop here.
by
DIY
Recommended
Oct 21, 2015
very helpful people thank you
thank you very much will shop againhave a blessed day
by
Pro
Recommended
Oct 14, 2015
Very helpful staff
Found everything I needed. Staff was very helpful.
by
Recommended
Oct 5, 2015
Shopping The Home Depot and getting it done fast and easy!!!!!!
The store was clean, the lumber carts were easy to find, but the parking lot was ruff and the cart was hard to push. The check -out clerk was very polite and professional.
by
Pro
Recommended
Oct 5, 2015
Pleasant experience at the Riverdate, Memphis Store
Called the store before heading to it and spoke with Tara. Once I arrived, Tara recognized me and was extremely helpful with the right persons to help me out with my questions and purchases. Between appliances with Barry, plumbing with Dennis, outdoor lighting with a kind older associate (whom I don't remember his name), Tara and her co-workers at the checkout, I had a pleasant and fruitful experience. This Riverdale, Memphis Homedepot store is my first choice for any future home improvement needs.
by
Recommended
Oct 4, 2015
as always had a great experience
Great experience great customer service, I would definitely recommend this store friends and family
by
DIY
Recommended
Sep 29, 2015
Excellent
Everyone was very polite and helpful... Special shout-out to Mr. Robert!!
by
Pro
Recommended
Sep 27, 2015
John Lewis and other associates are awesome!!
John Lewis, the young lady that helped him flag the forklift and the cashier at the service desk all did a great job in helping me get the grill I wanted! I will come here again over the Collierville store based on their attentiveness and professional character!!
by
DIY
Recommended
Sep 25, 2015
Great Store Experience
Bryant the sales associate and Mandy the cashier gave excellent customer service. They both saved me time and made my shopping experience great.
by
Recommended
Sep 20, 2015
We were totally satisfied
Bryant, the associate made our experience during the visit so easy...We had a lengthy list and he stayed with us and we found everything and are very satisfied.
by
DIY
Recommended
Sep 15, 2015
Every visit at the Home Depot is an excellent experience.
I have Never seen an unclean Home Depot Store no matter what store I visit and products are always there. The associates are always friendly you have dedicated employees, especially when they have to put up with some customers they have to put up with. Home Depot please don't ever leave Memphis I love my Home Depot.
by
Recommended
Sep 11, 2015
good store
good service and good location for me always able to get in and out with no problem
by
Pro
Recommended
Sep 7, 2015
Courtney was very helpful when choosing paint.
Courtney at the paint counter was very helpful with paint products and choices. She really knows the products and shares that information.
by
DIY
Recommended
Sep 7, 2015
Excellent store experience!
My shopping experience was a good one! I'd definitely return to this location. The assistance I received initially entering the store, and continuously received while shopping was very good. Everyone was enthusiastic, very energetic and knowledgeable.
by
Pro
Recommended
Sep 4, 2015
great store experience and shay and freddie were of great help!
store associates were very friendly and helpful they brightened my day.
by
Recommended
Sep 3, 2015
ASSOCIATE VERY HELPFUL
FOUND WHAT I WAS LOOKING FOR JUST LAYING AROUND DID NOT KNOW IF THAT WAS THE ONLY BRAND AND DID NOT KNOW THE PRICE, SO THE STORE ASSOCIATE LOOKED EVERYTHING UP FOR ME AND I WAS HAPPY WITH IT
by
DIY
Recommended
Sep 2, 2015
always good at this store
i new where i was going but before i got to plumbing two associates ask if they could help me, at plumbing the associate had what i neeed and i was ready to check out in five minutes or less.
by
DIY
Recommended
Aug 23, 2015
Great store and well experienced staff
Great store for shopping and well experienced and friendly staff.
by
Recommended
Aug 23, 2015
Great store
Employees are very friendly and helpful, store neat
by
Recommended
Aug 22, 2015
GREAT STORE EXPERICE!!!!! WONDERFUL CUSTOMER SERVICE !!!!
THE STORE WAS CLEAN, ALL OF THE WORKERS WERE VERY FRIENDLY. I WILL BE BACK AND I SURELY WOULD RECOMMEND THIS STORE TO MY FAMILY AND FRIENDS ! THANKS FOR SUCH THE FRIENLY VIBE ! GREAT JOB TEAM
by
Pro
Recommended
Aug 22, 2015
This is a great store where I can always find what I need or help to decide exactly what I need.
Every time I visit I find what I want to buy and usually something else I want to buy later. Employees are always courteous and helpful.