#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(901)546-6404

Tool & Truck Rental

(901)546-6414

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3469 Riverdale Rd

Memphis, TN 38115

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 391 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
Great experience
Excellent service and store. will be returning. thanks
by
    • Recommended
    Saturday Surprise
    In my 40 years being a consumer, I can count the number of times I've been asked for help on my hands. I was pleasantly surprised when G. Brown came out of the isle to ask me for assistance. Truly surprised!...No attitude that it was a Saturday, no attitude that he wasn't home watching the college football games, even no attitude that he had to go solicit help to go on a top shelf and get me the vent hood I wanted... He was simply focused on customer service. Even after I checked out, there was an employee in the parking lot who asked me if he can load my purchase in my car. That day, that store, those employees restored my faith in retail customer service. I apologize if I sound a little exuberant, for little did they know I am a customer service trainer :)
    by
    • Pro
    • Recommended
    Good store to shop.
    I like the Price of the items you sell. The like the amount you get for the price.
    by
      • Recommended
      Super store experience!
      My very old garbage disposal needed replacement. I googled how disposals work, consumer reports and reviews of best disposals. I visited a Lowes very near my home and workplace, no customer service at all, finally left, stopped at Sears, also near me, six sales associates standing around talking, so I asked about garbage disposals. I was taken to a selection of four Kenmore disposals, none of which I liked. I asked about performance and durability, but salesperson just smiled and said, "it is a garbage disposal. Then I continued to Home Depot! Wow! Greeted at the door by an associate, awesome customer service and a walk-through experience with Kevin and Yvonne! I never needed to ask for assistance, and the associates seemed happy, and eager to help me. Next time, I will save myself a couple of hours, and make my only stop Home Depot! Thank you so much for making my day!
      by
      • Pro
      • Recommended
      GREAT CUSTOMER SERVICE AND EXCELLENT SHOPPING PLACE
      BRYANT IN LIGHTING DEPARTMENT WAS VERY HELPFUL AND POLITE.HE KNEW EXACTLY WHAT I NEEDED TO BRIGHTEN UP THE OUTSIDE OF MY HOME.LED LIGHTS ARE SUPER AND COST EFFECTIVE THANKS ALOT GREAT BUY
      by
      • DIY
      • Recommended
      Renee-RS0718, Totally Awesome, " The Foot Print " of what an Associate should be !
      Renee @ the Pro-desk RS0718 is an Unblievable Associate...Truely an Asset for any Operation ! Watch out Mr. Craig Menear,anyone this Good could be in the mention by the Board of Directors for your position.Sincerely Mr.Parker
      by
      • Pro
      • Recommended
      Great
      Very helpful employees. Thoughtful layout and easy access to tools I need.
      by
        • Recommended
        Store Visit
        Excellent assistance from Alejandra Lopez and Valerie Montgomery. I just met Alejandra, but visit this store because of Valerie Montgomery.
        by
        • Pro
        • Recommended
        Store associates
        Yes absolutely.. Their staff members are enthusiastic and different people where greeting me while I was walking through. Also, their staff asked if I needed something else.. They were very attentive as this was their first week of opening.
        by
          • Recommended
          Great Store Experience!
          I love shopping at this Home Depot location! Everytime I shop here the employees are very helpful and friendly. They are always willing to help out even if it's not their department. On my visit, Felecia and Kevin were very helpful in helping me select two vanities for my bathroom and getting me checked out. That is why I will continue to shop here.
          by
          • DIY
          • Recommended
          very helpful people thank you
          thank you very much will shop againhave a blessed day
          by
          • Pro
          • Recommended
          Very helpful staff
          Found everything I needed. Staff was very helpful.
          by
            • Recommended
            Shopping The Home Depot and getting it done fast and easy!!!!!!
            The store was clean, the lumber carts were easy to find, but the parking lot was ruff and the cart was hard to push. The check -out clerk was very polite and professional.
            by
            • Pro
            • Recommended
            Pleasant experience at the Riverdate, Memphis Store
            Called the store before heading to it and spoke with Tara. Once I arrived, Tara recognized me and was extremely helpful with the right persons to help me out with my questions and purchases. Between appliances with Barry, plumbing with Dennis, outdoor lighting with a kind older associate (whom I don't remember his name), Tara and her co-workers at the checkout, I had a pleasant and fruitful experience. This Riverdale, Memphis Homedepot store is my first choice for any future home improvement needs.
            by
              • Recommended
              as always had a great experience
              Great experience great customer service, I would definitely recommend this store friends and family
              by
              • DIY
              • Recommended
              Excellent
              Everyone was very polite and helpful... Special shout-out to Mr. Robert!!
              by
              • Pro
              • Recommended
              John Lewis and other associates are awesome!!
              John Lewis, the young lady that helped him flag the forklift and the cashier at the service desk all did a great job in helping me get the grill I wanted! I will come here again over the Collierville store based on their attentiveness and professional character!!
              by
              • DIY
              • Recommended
              Great Store Experience
              Bryant the sales associate and Mandy the cashier gave excellent customer service. They both saved me time and made my shopping experience great.
              by
                • Recommended
                We were totally satisfied
                Bryant, the associate made our experience during the visit so easy...We had a lengthy list and he stayed with us and we found everything and are very satisfied.
                by
                • DIY
                • Recommended
                Every visit at the Home Depot is an excellent experience.
                I have Never seen an unclean Home Depot Store no matter what store I visit and products are always there. The associates are always friendly you have dedicated employees, especially when they have to put up with some customers they have to put up with. Home Depot please don't ever leave Memphis I love my Home Depot.
                by
                  • Recommended
                  good store
                  good service and good location for me always able to get in and out with no problem
                  by
                  • Pro
                  • Recommended
                  Courtney was very helpful when choosing paint.
                  Courtney at the paint counter was very helpful with paint products and choices. She really knows the products and shares that information.
                  by
                  • DIY
                  • Recommended
                  Excellent store experience!
                  My shopping experience was a good one! I'd definitely return to this location. The assistance I received initially entering the store, and continuously received while shopping was very good. Everyone was enthusiastic, very energetic and knowledgeable.
                  by
                  • Pro
                  • Recommended
                  great store experience and shay and freddie were of great help!
                  store associates were very friendly and helpful they brightened my day.
                  by
                    • Recommended
                    ASSOCIATE VERY HELPFUL
                    FOUND WHAT I WAS LOOKING FOR JUST LAYING AROUND DID NOT KNOW IF THAT WAS THE ONLY BRAND AND DID NOT KNOW THE PRICE, SO THE STORE ASSOCIATE LOOKED EVERYTHING UP FOR ME AND I WAS HAPPY WITH IT
                    by
                    • DIY
                    • Recommended
                    always good at this store
                    i new where i was going but before i got to plumbing two associates ask if they could help me, at plumbing the associate had what i neeed and i was ready to check out in five minutes or less.
                    by
                    • DIY
                    • Recommended
                    Great store and well experienced staff
                    Great store for shopping and well experienced and friendly staff.
                    by
                      • Recommended
                      Great store
                      Employees are very friendly and helpful, store neat
                      by
                        • Recommended
                        GREAT STORE EXPERICE!!!!! WONDERFUL CUSTOMER SERVICE !!!!
                        THE STORE WAS CLEAN, ALL OF THE WORKERS WERE VERY FRIENDLY. I WILL BE BACK AND I SURELY WOULD RECOMMEND THIS STORE TO MY FAMILY AND FRIENDS ! THANKS FOR SUCH THE FRIENLY VIBE ! GREAT JOB TEAM
                        by
                        • Pro
                        • Recommended
                        This is a great store where I can always find what I need or help to decide exactly what I need.
                        Every time I visit I find what I want to buy and usually something else I want to buy later. Employees are always courteous and helpful.
                        by
                          • Recommended
                          Showing 1-30 of 391 reviews

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