#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(215)799-2062

Rental Center

(215)799-2068

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

782 Rte 113

Souderton, PA 18964

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 560 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (560)
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Showing 1-30 of 560 reviews
Steve, in Plumbing, went out of his way to assist me and helped me make a decision on my purchase...
Steve, in Plumbing, went out of his way to assist me and helped me make a decision on my purchase. Steve was friendly and very knowledgeable.
by
  • Verified Purchase
  • Recommended
Great staff, very friendly and helpful. No nonsense, just the way I like it. Thanks
Great staff, very friendly and helpful. No nonsense, just the way I like it. Thanks
by
  • Verified Purchase
  • Recommended
Most often find everything I need the first time. Paint department exceptionally helpful. Easy cu...
Most often find everything I need the first time. Paint department exceptionally helpful. Easy customer service Return policy.
by
  • Verified Purchase
  • Recommended
Clean well organized store with friendly knowledgeable people.
Clean well organized store with friendly knowledgeable people.
by
  • Verified Purchase
  • Recommended
Always a good experience @ this location. I've never had trouble finding a helpful associate whe...
Always a good experience @ this location. I've never had trouble finding a helpful associate when I've required assistance, I've never had to leave without what I was shopping for and have always had a good checkout experience whether using self checkout or cashier. Returns have always been a breeze also. No complaints at all.
by
  • Verified Purchase
  • Recommended
Products were easy to find. Product price is more convenient than Lowe’s. I have a Lowe’s store l...
Products were easy to find. Product price is more convenient than Lowe’s. I have a Lowe’s store like 7 min from home I rather drive to Home Depot in Hilltown.
by
  • Verified Purchase
  • Recommended
wow, thats the first word thats popping in my head when i go to the hilltown home depot. The staf...
wow, thats the first word thats popping in my head when i go to the hilltown home depot. The staff there are incredible and helpful. The layout is spectacular and makes things easy to find. Devon has been excellent at helping me with all my heavy loads in the back of my vehicle. I couldnt get it in without the helpful loading staff. Great work guys!
by
  • Verified Purchase
  • Recommended
Very knowledgeable salesperson in Doors and Windows. Brice could not of been more helpful and pa...
Very knowledgeable salesperson in Doors and Windows. Brice could not of been more helpful and patient. Every employee we came in contact with was polite and willing to answer our questions. I highly recommend this store.
by
  • Verified Purchase
  • Recommended
You need to fix something I shopped at the Uniontown, PA store??? Overall rating for Souderton is...
You need to fix something I shopped at the Uniontown, PA store??? Overall rating for Souderton is unknown, and I can't recommend it as I didn't shop there. Uniontown is 5 star and I recommend it
by
  • Verified Purchase
Customer service does not respond to the customer when Home Depot is clearly at fault. I made a ...
Customer service does not respond to the customer when Home Depot is clearly at fault. I made a special order of decking product. It was to be delivered on a Saturday. I made arrangements with a contractor to install the decking over the weekend. Only half of my order was delivered- the boards I needed to get started on the project were missing. Management was unable to correct their error-decking sitting at the store or make arrangements to get the product to me. I had to call and call to try to get answers. Product delivered Monday. Management did not value my time loss, or the understand that I had made arrangements to get this project completed over the weekend. I had to make over 10 calls to try to get a delivery charge removed and some kind of discount for their error. I am still waiting for the Store Manager to return my call. I was never able to be connected with him by any associate or asst manager. Unacceptable customer service.
by
  • Verified Purchase
1 found this review helpful
Have been going there Since they opened it. It is closer than the store in N. Wales that we use ...
Have been going there Since they opened it. It is closer than the store in N. Wales that we use to have to travel to before.
by
  • Verified Purchase
  • Recommended
We love this Home Depot and will always go out of of our way to go there because of the excellent...
We love this Home Depot and will always go out of of our way to go there because of the excellent customer service.
by
  • Verified Purchase
  • Recommended
Great experience with Johanna In the appliance department! She was very knowledgeable regarding t...
Great experience with Johanna In the appliance department! She was very knowledgeable regarding the products and very efficient!
by
  • Verified Purchase
  • Recommended
The employess and the store manager laquisha will help you to get the job done very nice!
The employess and the store manager laquisha will help you to get the job done very nice!
by
  • Verified Purchase
  • Recommended
I normally like this store. The staff was great but the manager could not come to help in place o...
I normally like this store. The staff was great but the manager could not come to help in place of a missing person. My cashier was very helpful Christopher was very attentive.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store employee was KIMBERLE
The store employee was KIMBERLE
by
  • Verified Purchase
  • Recommended
product was available on line but not in store. Store associate lied to me about the product I h...
product was available on line but not in store. Store associate lied to me about the product I had asked for. Product itself was not appropriate for my needs
by
  • Verified Purchase
1 found this review helpful
Store is clean though no Lysol, hand sanitizer, not too much to choose in shades with blackout so...
Store is clean though no Lysol, hand sanitizer, not too much to choose in shades with blackout so sun nor silhouette shows on shade and had to pay way more for an oversized shade. I gave them a good rating for being courteous and helpful. I need 2 more shades but don't think I want to pay so much more fore a smaller shade.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I have to say I had the best customer service experience here numerous times when ordering counte...
I have to say I had the best customer service experience here numerous times when ordering countertops to just getting something down from a shelf!
by
  • Verified Purchase
  • Recommended
THIS TEAM IS WORKING HARD WITH ALL THE EXTRA PRESSURES AND CUSTOMER VOLUME BASED ON THE VIRUS THE...
THIS TEAM IS WORKING HARD WITH ALL THE EXTRA PRESSURES AND CUSTOMER VOLUME BASED ON THE VIRUS THEY HELPED ME A COUPLE OF TIMES ON RECENT VISITS THANX GUYS
by
  • Verified Purchase
  • Recommended
I like this store. I go here a lot. when I need help the people are nice and the cashiers are f...
I like this store. I go here a lot. when I need help the people are nice and the cashiers are friendly, especially Nora.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Its Spring. The garden center should be open and operating during store hours.
Its Spring. The garden center should be open and operating during store hours.
by
  • Verified Purchase
good service, clean and neat, friendly staff
good service, clean and neat, friendly staff
by
  • Verified Purchase
  • Recommended
YOU HAVE A EMPLOYEE NAMED Mary Dehner,who I met today at your store and she is one of the best iv...
YOU HAVE A EMPLOYEE NAMED Mary Dehner,who I met today at your store and she is one of the best ive ever dealt with,give this young lady a nice letter of accomplishment and 10 smiley faces. What a great person she is and you are very lkucky to have her. Please follow up with me on this recommendation for her ok
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Nora was a very helpful cashier. She is always very friendly each time I visit Home Depot.
Nora was a very helpful cashier. She is always very friendly each time I visit Home Depot.
by
  • Verified Purchase
  • Recommended
Clean store. Lots of personnel available to help.
Clean store. Lots of personnel available to help.
by
  • Verified Purchase
  • Recommended
store was neat, and I very easily located my product, after which I was asked if I needed any help.
store was neat, and I very easily located my product, after which I was asked if I needed any help.
by
  • Verified Purchase
  • Recommended
Large inventory on popular brands. Employees were friendly and offered assistance. Got and out wi...
Large inventory on popular brands. Employees were friendly and offered assistance. Got and out with no issues.
by
  • Verified Purchase
  • Recommended
Store is always clean and usually well stocked.
Store is always clean and usually well stocked.
by
  • Verified Purchase
  • Recommended
Very satisfied with this store. Generally always find someone to help and they are always willin...
Very satisfied with this store. Generally always find someone to help and they are always willing to do so. I am in this store on a regular basis, but there are items that I typically never buy that I need help in locating. Today it was front door weather stripping.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 560 reviews

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