Reviews for Hilo #8453

There is not a straight board to be found at this location.

Our Hawaii County exhibit of the Vietnam Veterans Memorial Wall January 22 - 28, 2024 was ignored by the Hilo Home Depot store #8453. Despite many visits to the store and several meetings with the Store Manager by me personally as the Event Chairman. We worked on this event for nearly 2 years as this VVMF.org display has been traveling the Nation for 29 years and supported by Home Depot in other communities many times. Your reputation for supporting Veterans is widely known, but why your Management Staff in the Hilo Store chose to ignore our event was hugely disappointing. We have made a video that is still in post production and could use some financial support as the Vietnam Veterans Memorial Fund .org is using the Hawaii Visit on their National WebSite and as this was the first ever trip to Hawaii (probably will never happen again). This Wall has been displayed in over 750 communities, in each state 20+ times except for Hawaii & Alaska, so this trip to Hawaii was of National Significance. Michael Doolittle Chairman, Hawaii County Committee www.thewwallthatheals-hawaiicounty.org Chairman, Hawai'i County Veterans Advisory Committee www.hawaiicounty.gov/boards-and-commissions Chairman, Hawai'i Island Veterans Memorial Inc. www.hawaiiislandveterans.org Mystic Palms Plantation P.O. Box 342 Hakalau, Hawaii 96710 206 719 8916

Always checking products and taking good care to customers

Great customer service from Nena and Ricky, They got me the right products I came home and was able to fix my ceiling fan. They had plenty Aloha

Purchased new water heater… JEM was friendly helpful and accommodating… two other floor employees so rude … JEM made up for the unpleasant people and because of her I will shop again at the Hilo Home Depot

EVERYTIME I SHOP AT THE HILO HOME DEPOT, THE EMPLOYEES AND CASHIERS ARE ALWAYS SO HELPFUL AND VERY NICE. ITS A MANS TOY STORE I TELL MY WIFE. I LOVE COMING HERE.

I bought a Xmas tree as I do every year we are home. However this year I couldn’t find my Xmas tree stand and tried to buy one at Home Depot on December was told they were out of stock but I could buy a tree and lean it against a wall. Unacceptable

Convenient well stock store,could use more floor helpers

Didn have much choices for chess freezer.

Placed an order online. They canceled it due to not finding item. Online qty said 6 in stock. Went into store customer service. The first person who helped checked to see why the order was canceled. Told me that online was inaccurate and that it was out of stock. She didnt go check the floor. Just read the comments from my order cancelation. Candy came over and went above and beyond to check without anyone asking her to. She found my item that i was looking for. That is amazing customer service.