#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(201)217-6902

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

180 Twelfth Street

Jersey City, NJ 07310

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 357 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (357)
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Showing 1-30 of 357 reviews
Yay!
Products are always easy to find here. Love it here. I like seeing the new products table when i walk in and the ideas for easy DIY products
by
  • DIY
  • Recommended
Helpful associates everywhere
Even the rookie associates know when to find the experienced expert associates. Everyone friendly and helpful.
by
    • Recommended
    Home depot HT jersey city
    The store was fairly clean and the product was easily accessible. The prices were legible. The store manager Dan was very helpful along with the paint dept. Plumbing dept: Danny gave me an excellent help, very knowledgeable.
    by
    • Pro
    My Favorite Home Depot
    I have 3 Home Depots near my home on Staten Island, but I'd rather shop in the Jersey City store where I work. You can always find a helpful employee, the store is well organized and the shelves are always stocked. The other stores are good, but this is by far may favorite!
    by
    • DIY
    Easy and pleasant store experience
    I was able to find most of what I needed and when I had questions, the sales associate was right there to help. She was friendly, knowledgeable and most helpful. Check out was a breeze and the person who assisted was very friendly and got me out quickly. A very good experience at this store.
    by
    • DIY
    • Recommended
    all was fine
    cortesy and professional mode. perfect store and good employee
    by
    • Pro
    • Recommended
    Store upper management
    The store is pretty clean, Product were easy to find. The associates are helpful, they are willing to help in their department but some are willing to go as far as to other department. The leadership of the store is an "excellent team," Mr. Whiteman, "Dan" and otheres. One of the best store.
    by
    • Pro
    • DIY
    • Recommended
    Paint Department is very helpful
    Victor in the paint department is so helpful and always has a smile.
    by
      • Recommended
      clean store and everything in plaace
      my experience in the store were very good the only thing in my rush I left my car door open in the street, there was an associate by the door of lumber he did not even acknowledge me of that he was just starring at me I expend 45 minute inside and come to realize my car door was wide open he could have the decency of telling me that I left my door open that's good customer service which start from the door to inside
      by
        • Recommended
        MY SECOND HOME
        very clean store associates are friendly and very knowledgeable and ready to help at any time
        by
        • Pro
        • Recommended
        GREAT STORE EXPERIENCE
        THE hardware department was very clean and I appreciate the help I received
        by
          • Recommended
          Great store experience!
          This was my first visit to this location. I was not sure what to expect. Parking and accessibility was seamless. I thought all the associates I encountered from beginning to end were pleasant. That's if ladies room was the cleanest I have seen in any HD. Will choose that location again.
          by
          • DIY
          • Recommended
          Courteous
          The store is clean and the employees are friendly. I came in to return a lock purchased from the online store as it was shipped via United State Postal Service and I have had issues with them opening my mail. I opened the padded bag in the store to return it yet the lock had already been opened and so the USPS must have opened the lock and resealed the padded bag. How can a lock be opened in a 6 X 9 sealed manila padded bag? However Home Depot took care of it. The representative had to staple the lock package back.
          by
            • Recommended
            Super satisfied customer
            It was quick. The workers was extremely helpful. I would definitely recommend this store to anyone. They get you in and out.
            by
              • Recommended
              assistance and knowledge of this staff was outstanding: it only took a minute to find the merchandise
              the store is clean and staff are very helpful There are many staff to assist.
              by
              • Pro
              • Recommended
              the best home depot i have shooped by far
              employee were very helpful and i found everything i was looking for ricardo from electrical and wilrow helped me very plesant
              by
                • Recommended
                Exceptional Staff
                On Christmas Eve everyone would rather be home but these bunch of people we're happy to be at work. They're very helpful and resourceful, they know their stuff man.
                by
                  • Recommended
                  1 found this review helpful
                  Valuable
                  Valuable products ,very good materials which work good and for a long periods
                  by
                    • Recommended
                    Had everything I needed
                    I went to this store after checking an item on-line. I wanted a better idea of the range of finishes and alternate ways of using the product. Seeing the item in person made me better understand how to install what I will now order on-line.
                    by
                    • DIY
                    • Recommended
                    amazing store and great staff
                    the pro desk staff and the customer front desk staff are 2nd to none ... helpful , knowledgeable and most important POLITE ... please do not change your staff ... thank you Sincerely Carlos (a very loyal an happy customer)
                    by
                    • Pro
                    • Recommended
                    good staff
                    mike from the lumber dept helped me, a real nice man, good job home depot
                    by
                    • DIY
                    • Recommended
                    always enjoy shopping at this store
                    associates were helpful as always when I could not locate an item I was looking for
                    by
                      • Recommended
                      EXCELLENT
                      CLEANLINESS AVERAGE AND YES EASY TO FIND AND PURCHASE AND RETURN.
                      by
                      • Pro
                      • Recommended
                      GREAT CUSTOMER SUPPORT
                      VISITED STORE TO GET PROMOTIONAL DISCOUNT FROM OPENING CREDIT ACCOUNT AND SAVE ON SALES TAX THAT WAS NOT POSSIBLE TO DO ONLINE. APPARENTLY YOU CAN ONLY USE A NEW HOME DEPOT CREDIT ACCOUNT IN STORE UNTIL YOUR CARD IS ACTUALLY MAILED TO YOU. IT WAS THE LAST DAY OF EXTRA 10% OFF PROMOTION SO HAD TO RUSH TO STORE WHICH WAS ABOUT TO CLOSE, OPEN A CREDIT ACCOUNT (WHICH TOOK BARELY 5 MINS), CREATE A CUSTOM BLIND ORDER, AND CHECK OUT. TWO EMPLOYEES AT CUSTOMER SERVICE FIGURED IT ALL OUT AND SPENT AT LEAST 30 MINS OF THEIR TIME HELPING ME. THANKS TO THEM I WENT FROM BEING FRUSTRATED WITH HOME DEPOT.COM TO A HAPPY CUSTOMER AT THE STORE.
                      by
                      • DIY
                      • Recommended
                      Over all experience was good.
                      Having sign board for aisle direction at the entrance will help save shoppers time. Had to seek help with associates to find my product (one of the associated who was helping me did not know aisle of the product but other associate was on top it with the correct aisle number). Would suggest to check for availability of product online before going to the store. My overall experience was good.
                      by
                        • Recommended
                        Satisfied Customer
                        Staff was very helpful...Had everything I needed will visit again
                        by
                        • DIY
                        • Recommended
                        nice!
                        i like this store. Great to shop and good location.
                        by
                          • Recommended
                          Keys done right
                          I needed a bunch of spare house keys cut from the set in my keycase. The key concessionnaire at the store did a fine job with the keys in the case -- he didn't have to remove them and put the whole mess back together again. The new keys all work correctly, with no problems or repeat visits for replacements. It's a good service, reasonable, and accurate thanks to the special equipment they've got.
                          by
                          • DIY
                          • Recommended
                          Great experience
                          The staff was helpful and friendly, the store was clean and I was in and out of the store quickly. I visit this store everyday and the staff is always eager to assist me!!!
                          by
                          • Pro
                          • Recommended
                          Helpful Staff
                          Tamara helped me with the return of an appliance that was damaged in transit. She also helped with the re-purchase of the item. Very friendly, diligent and informative.
                          by
                            • Recommended
                            Showing 1-30 of 357 reviews

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