Howard Lane #6553

4.7

out of 5

94% of customers recommend this store
Rating Breakdown
5
(269)
4
(51)
3
(6)
2
(2)
1
(12)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.8
4.8
The Home Depot
Contact Us
Main: (512)989-6650
Pro Desk: (512)252-6234
Store Hours
  • Mon-Sat: 6:00am - 8:00pm
  • Sun: 8:00am - 8:00pm
Location
13309 I-35 North
Austin, TX 78753

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Your Local Ad

Weekly Ad Sneak Peek Valid from 2020-06-012020-06-08 Shop Local Ad
  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

4.21 mi
  • 10515 N Mo Pac Expy
  • Austin, TX 78759
4.37 mi
  • 2551 S Interstate Hwy 35
  • Round Rock, TX 78664
5.08 mi
  • 1517 Town Center Dr
  • Pflugerville, TX 78660

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Howard Lane Home Depot. We hope you'll come by and meet our helpful team today.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for Husky storage or electrical supplies we've got you covered. Our attentive associates can help you find the products you need to complete your project. Be sure to download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make home improvement easy from every angle.

Serving the community is important to us at The Home Depot. In an effort to fill the trades gap, The Home Depot Foundation will invest $50 million dollars into non-profits to help replenish tradespeople in plumbing, carpentry, electrical engineering and HVAC specialties. We are also committed to helping our customers get the job done right, with workshops to give you expert advice to complete your next home improvement project.

It's our pleasure to provide the guidance you need, every step of the way. We look forward to seeing you soon.

Sincerely,

The Howard Lane Hardware Store Team


Has COVID-19 impacted The Home Depot store hours?
We're temporarily adjusting store hours to better serve customers and communities in response to COVID-19. Please check your local store for the most current operating hours.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Howard Lane hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Howard Lane offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected, call the phone number included on your email or text notification and request Curbside Pickup. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

340 reviews
5
(269)
4
(51)
3
(6)
2
(2)
1
(12)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.8
4.8
94% Of Customers
Recommend This Store 311 of 332 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The store is often out of stock. The associates are there at the mandatory self checkout to help ...

1.0

out of 5

The store is often out of stock. The associates are there at the mandatory self checkout to help but they do not go above any type of standard. I was told 3 times how I used the gift card I had the wrong way.

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Great Team put in place here!

5.0

out of 5

Great Team put in place here!

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Store employees need to acknowledge the shopper.

4.0

out of 5

Store employees need to acknowledge the shopper.

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I have only had one horrible encounter with store help, but it was so bad that I’m not sure I’ll ...

3.0

out of 5

I have only had one horrible encounter with store help, but it was so bad that I’m not sure I’ll ever go back. A short Hispanic female sales clerk, well under 5 feet tall, did not treat me with respect or equality. Since I am also female I was shocked by her behavior. I went to the store with two subcontractors to purchase materials with which to replace the siding on my 2-story house. The female clerk let my guys put two carts of materials in the contractor area. I stood near the materials the whole time, clearly waiting for the two to finish shopping. The female clerk never once spoke to me or offered to assist me. She did, however, scan in items the guys added to the carts. Even though I was within 15 feet of her for over an hour, she never made eye contact with me. As my guys were looking for the last few items they needed, I asked the woman if she could give me an idea of the cost per panel for the siding itself. She claimed she couldn’t help me even though I told her I was paying for it. When my guys brought up the last few items, I again asked for a general idea if the cost of the siding alone. She then got very loud, and said that she couldn’t ring me up at her register and that I did not communicate clearly. She looked me straight in the face as she berated me. Understand: I have a bachelors in communication from the University of Texas and have taught speech communication classes at college and high school levels. I was dumbfounded and couldn’t believe she was aggressive to me in front of my male contractor associates. When the gentlemen I was with asked to check out, she immediately scurried to get the scanned information from her register and quickly led them to a register at the other end of the store to check out. When they asked for a general total of the siding, she answered then with a number. She did not look at me. She was speaking only to them. When I stepped up to pay for MY purchases, she obviously was not happy, and did not say a word to me. She did not offer me special financing options for my 2,200 plus purchase. She performed mechanically and wordlessly whole I was in front of her. I asked her co-workers if I could speak to her manager after she left us ( quickly by the way). The manager was busy and I didn’t have the time to wait on him since I needed to get my project started. I do not know if the woman was discriminating against me because I am white, fat, old, or female. Maybe I didn’t look rich enough to afford that dollar amount of materials. The clerk was obviously willing to talk to the men, but not to me, the one paying for the purchase. She felt comfortable enough to accuse me of being unable to communicate with her, when she was unable to initiate any conversation with me. I have had minor issues with other clerks, but most of those issues were because of a lack of knowledge. I have never before felt so invisible to Home Depot staff in my 59 years on this earth. I feel I cannot return to that location since I am clearly not a valued customer.

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In one of my visit I had to load a water softener into my car but realize my car was a little too...

5.0

out of 5

In one of my visit I had to load a water softener into my car but realize my car was a little too small, my husband went to pick up our truck from home so we can load it but we were having a little bit of trouble. Chris, one of the managers at this location, saw us struggling so he came over to help us even though he was off the clock & on the way to his car to go home. Little things like that show how much your employees really value your customers and I really appreciate that!! Because of this experience I came back an other two times this week to make a couple of purchases. The customer service here is amazing! Diana in gardening is also incredible. She helped me in my last visit and was one of the best people I’ve interacted with at this location. Both her and Chris are amazing at what they do and you can tell they care about their job and the impact they have on people.

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Nice store,good people work there.

5.0

out of 5

Nice store,good people work there.

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Everyone was nice here especially Mrs. Mona. She helped me twice. Shes very strong, helped me pu...

5.0

out of 5

Everyone was nice here especially Mrs. Mona. She helped me twice. Shes very strong, helped me put the Honda engine Mower in the car for me. Importantly, i didnt feel left out being Asian at a sensitive time rite now. Thank you everyone here for making me safe while shopping.

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New to auto body painting, I surely needed help\education, and I'm very proud of the sale\associa...

5.0

out of 5

New to auto body painting, I surely needed help\education, and I'm very proud of the sale\associate called "Wes" he helped educated me on air compressor, as well, I fully appreciate his knowledge, and the sales\check out.

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