#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(502)493-7401

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2600 S Hurstbourne Pkwy

Louisville, KY 40220

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 600 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (600)
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Showing 1-30 of 600 reviews
Great location!
Employees are very friendly and helpful! They usually always have the products I need!
by
    • Recommended
    Nice selection at good prices
    Very happy with the selection of products priced competitively especially the Home Depot brand. Received good information to help select products for our project.
    by
      • Recommended
      Great Store
      Great service. A friendly staff willing to help
      by
        • Recommended
        Great Service, good value
        Bought a bunch of blinds from this HD. The salespersons were all very helpful - especially supervisor, Michael Thacker. I will make this HD the store I go to for all my home improvement needs.
        by
          • Recommended
          Service
          The employees there were very knowledgeable, and very helpful along with being very friendly
          by
            My Favorite store
            I love visiting this Home Depot! The workers are always friendly and quick to help.
            by
              • Recommended
              Awesome customer service
              Sandy at customer service went above and beyond to help me, she is an awesome addition to your staff and such a blessing
              by
                • Recommended
                The best service I’ve ever received at any hardware store
                I was helped my an employee who knew exactly where all of my items were, and he followed up with me within minutes so that I didn’t have to locate an employee on my own or wait in order to cut some lengths of chain. I didn’t expect that the person helping me would be so friendly and make me laugh and also make the trip so much faster - and actually enjoyable. Home Depot is where the good help is!
                by
                  • Recommended
                  Friendly Service!
                  I was helped with finding chainsaw bars and also rang up quickly and with a smile! Dwayne rocks!
                  by
                    • Recommended
                    Employee
                    Elizabeth was my cashier. She was very friendly and helpful.
                    by
                      Garden Center
                      I can always find what I want or need in the garden Center. Love the prices and often find unique items. Workers are always helpful!!
                      by
                        • Recommended
                        Go to the store!!
                        Every time I buy something online, I wind up in the store or calling an associate to help me. I am talking two items for $6000. Not small ticket items. The associates in the store are awesome.
                        by
                          • Recommended
                          complaint about customer service
                          customer service did not honor price quoted on their website.
                          by
                            Great store
                            We were happy to be there and found everything cool and tidy. People were nice and humble.
                            by
                              • Recommended
                              Great customer service
                              Great customer service
                              by
                                • Recommended
                                Reselling incomplete tools
                                I just bought this trimmer today. Noticed it was tape shut. Found out no screws included.
                                by
                                  Hurstbourne Lane Louisville, KY Home Depot - Sales Rep. Tom Lyon and MGR John
                                  My wife and I were greeted in a friendly manner and treated as our business really mattered. Our sales person Tom Lyon was able to inform us about the features available and help us compare each appliance to other models and brands. He explained things in a way that enabled us to make solid choices for our needs. We ended up purchasing a refrigerator, stove/oven, dishwasher, and mounted microwave. GREAT TEAM !!
                                  by
                                    • Recommended
                                    Friendly employees
                                    The employees were very friendly and eager to help.
                                    by
                                      • Recommended
                                      Pro section
                                      Lumber/pro area of store is a wreck. The employees are very friendly and must try to help. If they can't they will first and foremost offer to get a manager lol All in all if you're looking for a quick stop when in this area for a small job, eg fixing something not building its ok. If your looking to purchase all materials for fence or deck or even build some stairs or handrails stay away.
                                      by
                                        • Recommended
                                        Great price clean store and a very friendly staff
                                        Whirlpool low profile micro wave
                                        by
                                          • Recommended
                                          One stop shoppihg
                                          I have had the best shopping experiences at Home Depot. Always friendly, caring and helpful. I wouldn't shop anywhere else for all my home needs and gardening needs. Well done Home Depot, your store rocks!
                                          by
                                            • Recommended
                                            Lawn mower
                                            Employees were extremely helpful in answering all questions about the Toro.
                                            by
                                              • Recommended
                                              Exemplary Service!
                                              Went to purchase a refrigerator from Home Depot and was so pleased with the excellent service I received from the salesman! He took time to explain to me about everything I needed to know about my purchase and my delivery. Because I was at Home Depot yesterday to research which refrigerator was best, I chose to come back to this Home Depot even though there was another location closer, because of the great information that salesperson gave to me then. I had confidence that I would receive excellent service again and I was right!
                                              by
                                                • Recommended
                                                shoping experiance
                                                Was looking for a washer and dryer at this store when we met tom an associate in the appliance department, He was the best help, he checked stock on several pairs of units and effortlessly gave us technical info that we couldn't find anywhere else. If you come to this location seek Tom, his level of expertise is very helpful
                                                by
                                                  • Recommended
                                                  Appliance delivery
                                                  I bought a refrigerator , dishwasher and microwave Bought on 01/21/23. Due for delivery on 01/28/23 between 1 pm and 5 pm They didn’t get to my house until 6 pm Refrigerator was damaged and they were unable to successfully install dishwasher. Very disappointed. Home Depot outsources their delivery and installations I will not use them again
                                                  by
                                                    Frank and Tony are the best!
                                                    Frank, who works in just about every department, goes out of his way to not just help customers like me but to get to know them. He knows how to have a conversation with someone and make it feel genuine - and then remembers it when you come in next. Frank and Tony are the reason my business purchases our supplies almost exclusively with Home Depot. If they ever decided to leave HD, I’d hire them to work with us.
                                                    by
                                                      • Recommended
                                                      The Home Depot on Hurstbourne Lane is Excellent.
                                                      I've shopped that the Home Depot on Hurstbourne Lane for many years and my experience has been great so far.
                                                      by
                                                        • Recommended
                                                        Plumbing solutions
                                                        If you need help with plumbing, go see Chris. He's super helpful and has decades of experience as a real plumber!
                                                        by
                                                          • Recommended
                                                          Help
                                                          I bought this for my son to use and we received great help.
                                                          by
                                                            • Recommended
                                                            Poor Customer Service
                                                            Worst customer service and experience ever! Cashier dropped a 40 oz bottle of Mr. Clean. Solution spilled all over my canvas shoes and pants. No apology or compensation from the cashier or manager. Good help is hard to find and getting worse by the day.
                                                            by
                                                              Showing 1-30 of 600 reviews

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