#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(502)493-7401

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2600 S Hurstbourne Pkwy

Louisville, KY 40220

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 593 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (593)
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Showing 1-30 of 593 reviews
Washer/dryer, frig
Tony was most attentive to our needs. Informative and pleasant to us. Thank you Tony!!😄
by
    • Recommended
    Fast checkout
    I check out quickly using the self checkout.
    by
      • Recommended
      Help
      Employees don't have time or unwilling to assist you.
      by
        Good organization through out
        Purchased Maytag washer and dryer. Waiting for delivery.
        by
          • Recommended
          Great customer service.
          I needed to confirm a deck stain I needed was in stock before I drove thirty miles. Chris in paint department checked inventory and assured me it was available. Great service via phone.
          by
            • Recommended
            Our Community
            I witnessed a theft that involved 4 thieves. Everyone watched as they placed items into their car in a manner in which they were not in a hurry. I could Identify all four and the car. No one did anything nor accepted my phone number in order for me to serve as a eye witness. Is this what we’ve come to? Fearing our lives and not working as a community to physically stop and correct someone else or a group of people who are doing our community wrong. I was sadden knowing how often I shop our community HD and to see that no one help me stop these people from taking advantage of HD and our community. Toughen up on crime and give bonuses for those who stop criminals. If a criminal is willing to be violent if being stopped that is even more of a reason for that criminal to be behind bars. As for photos, I was told that you have them on camera. Start being harsh on crime. Reward the employees that risk their life to make the community a much better place to live. This has been the third time I’ve seen this go down at one of your locations. I and many others would support you in your fight for a better community.
            by
              • Recommended
              Recent purchase
              Still not a fan of self checkout.
              by
                Very helpful employees
                When I shopped the aisle and couldn't find something, employees were helpful in showing me where the product was
                by
                  • Recommended
                  Very helpful tool department
                  The guy in the tool department went above and beyond to find what I needed!
                  by
                    • Recommended
                    Clean store
                    This store has good stock & helpful employees.
                    by
                      • Recommended
                      Appliance Thoroughness
                      Recently purchased a Whirlpool refrigerator. Our experience with Tom, our associate, was wonderful! He explained what to do once the appliance was delivered, how to initiate the warranty and what to do if we encounter issues with delivery and setup. The price of the refrigerator was very good. I had purchased an identical one 14 years ago and paid only a few hundred more for the current purchase. The warranty is SO important as appliances do not seem to last as long as in the past. It was good coverage and cost effective.
                      by
                        • Recommended
                        GONE DOWN HILL
                        GOING TO START TAKING PICTURES SENT TO CORPORATE
                        by
                          A great store
                          We had a great shopping experience in the paint department. The gentleman working was so very helpful in explaining what paint we should use and why for our furniture refinishing project!!
                          by
                            • Recommended
                            Excellent customer service
                            I was on my way home from work and needed a few items and I swung by Home Depot. As soon as I walked in the front door a Home Depot associate came up to me and asked me if he could help me. I said I would definitely need some help as I could wander the store for an hour not knowing where to go. The Home Depot associate was extremely knowledgeable and helpful in me getting what I wanted. I have been going to this particular Home Depot for close to 30 years now. Thank you Home Depot for yet another pleasurable shopping experience!
                            by
                              • Recommended
                              Excellent almost all of the time
                              In almost all occasions store employees are very courteous and helpful. Yes, nothing in life is perfect; in very, very few occasions there is the abnormality a “bad-apple” employee. Most of the time, I find it satisfying and rewarding shopping at this Homedepot.
                              by
                                • Recommended
                                Roy
                                Everyone here is so friendly and helpful
                                by
                                  • Recommended
                                  Great service
                                  Mackenzie and Mariah did a great job with my order.
                                  by
                                    • Recommended
                                    1 found this review helpful
                                    Great selection of fine quality products.
                                    I buy most all of my tools / equipment from HD especially the best Ryobi cordless tools.
                                    by
                                      • Recommended
                                      Very attentive and helpful staff
                                      We came to Home Depot to purchase a grill. Multiple staff members promptly addressed our request for help and made sure we had everything we needed. The customer service was top notch, and we will definitely be back.
                                      by
                                        • Recommended
                                        Elisabeth was such a refreshing person!!
                                        I was in the store to get specific products and I was able to get checked out with her help very quickly and accurately. She seemed happy to serve and quite personable. Hope I get her at check out next time.
                                        by
                                          LOOKING. LOOKING. LOOKING!
                                          Found IT!! with the amazing help and knowledge of the store and products. Jackie was awesome in guiding us to find the product we were looking for. Thank you, Home Depot, and THANK YOU Jackie!!!
                                          by
                                            • Recommended
                                            Check out at Home depot
                                            Easy check out no waiting.
                                            by
                                              • Recommended
                                              Very satisfying with everything
                                              We bought a refrigerator and stove at and was very pleased with everything.
                                              by
                                                • Recommended
                                                Good service to the costumers went we ask for something.
                                                We didn't have to wait online to pay for our things, the greetings and the smile when entering the store for the workers was the best!
                                                by
                                                  • Recommended
                                                  Great location!
                                                  Employees are very friendly and helpful! They usually always have the products I need!
                                                  by
                                                    • Recommended
                                                    Nice selection at good prices
                                                    Very happy with the selection of products priced competitively especially the Home Depot brand. Received good information to help select products for our project.
                                                    by
                                                      • Recommended
                                                      Great Store
                                                      Great service. A friendly staff willing to help
                                                      by
                                                        • Recommended
                                                        Great Service, good value
                                                        Bought a bunch of blinds from this HD. The salespersons were all very helpful - especially supervisor, Michael Thacker. I will make this HD the store I go to for all my home improvement needs.
                                                        by
                                                          • Recommended
                                                          Service
                                                          The employees there were very knowledgeable, and very helpful along with being very friendly
                                                          by
                                                            My Favorite store
                                                            I love visiting this Home Depot! The workers are always friendly and quick to help.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 593 reviews

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