Reviews for Hutto #8439

Great Staff, Great Prices

Amazing experience, If you need help, suggestions, about paint look for Michelle or Tyson, you won't regrets.

Watch out - the cashier might charge you more than the posted price

The Home Depot is making it very safe to shop for your home needs. There's social distancing of 6 feet and the employees are wearing face masks. The customers are also shopping with face masks on. Two thumbs up to The Home Depot.

Jeremy and Allen paints are very helpful and you can tell they care about the customer.. Thank you guys!!!!

TINA (front door employee) will not stop looking at her phone and will not offer any assistance to any customer. AMY (returns employee) will not offer any customer care or assistance and flirted with the boy behind the counter. 3 EMPLOYEES (in the cleaning isle) First it was a girl standing there and then the 2 boys showed up and one of the boys said - "Oh there you are." and the laughing and joking began. This should be done in the breakroom or outside where it doesn't leave an impression on the customers that they are slacking and not working. KAILEY (self check out employee) will stand with her skin touching yours and after reminding her kindly that it is not safe and she needs to practice social distancing she will continue to touch you - it was almost like she was doing it on purpose. so i finally got firm and told her to back up - she then went and flirted with the boy at the next register, which was fine with me cause she walked away from me. Going to this store was like stepping back in time to high school and the girls are all chasing the boys (*Don't get me wrong I was young once lol) but there needs to be a level of professionalism and understanding of the world we now live in. Not one person I came across provided it, but I avoid this store for this exact reason. It's employed by a bunch of kids who don't care and there is never a manager available, cause one never came the 2 times I asked for one.

I’ve shopped at this Home Depot store many years & always had a pleasant experience, with very friendly, accommodating staff, but on this occasion, I encountered a cashier who was the opposite. I went to the garden center to purchase pavers for my yard, amongst a few other things and actually had to make several trips. AT checkout, Natalia (cashier) asks me how much the pavers were. I replied $1.48. She then looks over me at another associate & says we need to check the price back there for these, because customers keep saying they’re $1.48, but they’re suppose to be $2.18. I left the store, came back say day, but did checkout with cashier, Milton this visit; more pavers, no issue with price. So the next morning, I went back to the store for a few more pavers to finalize my project. Natalia was at checkout again, but this time she didn’t ask for the price. I noticed she inputed $2.18, so asked did you get those at $1.48? She says “No, they’re $2.18.” I replied, We talked yesterday, they’re listed at $1.48. So she calls for a manager; 4-5 mins pass, but no one shows, so I asked for Milton’s help. He comes over, measures the pavers, & pulls them up at $1.48. I hear him say twice to Natalia, “You must have pulled up the wrong one” yet she turns to me, abruptly gives my total at $145 with no apology. She then goes on to say that if I came back, the price would be $2.18; PRICE GOUGING!! I realize that this individual does not represent Home Depot as a whole & would not influence my decision to shop there again, however this encounter was very unfortunate. I’m hopeful that by sharing my experience, this will be addressed with Natalia so that she’s more mindful & respectful of Home Depot’s customers.

they do not provide wipes for the carts, employee standing near them did not indicate that they had been sanitized. I was looking for dust masks and found several sets on the shelf, I chose two and some other items, on check out , there was alert that the mask were not for sale. The masks were on the store shelves and no signage saying there were any limits. Could not get an answer from the employee

Well, where to start!! It’s not safe in light of today’s pandemic, as it’s not clean, nor do they offer clean carts, clean hand held scanners, or any sanitizer when you check out. No sanitized cloths when you arrive, so in essence they have don’t NOTHING to help spread stop the spread of the disease we’re living with. The parking lot is littered with trash and broken glass, and carts are scattered. I won’t be going back to this store in the near future.

Picked up some plants at HD. Pleased to say the choices were good AND they were ALL watered and healthy. So often when plant shopping other places, I see pot after pot that is bone dry. What a waste! Also very pleased with genuine pleasant attitudes and sincere willingness to assist from garden area staff. Will be going back for more flower and veggie plants.

The store was clean and well organized. After spending a lot of time trying to track down an employee to get help I finally found the last two things I needed. The associates that helped me were very friendly and easy to talk to.

Michelle is the best in the paint department. If you need help with paint or stain, she's the one to go to. She takes all the time you need to get the right color, and she is very knowledgeable.

All the supplies were found at the Home Depot. The store associates are very helpful when you ask for assistance.

The Associates employed by The Home Depot in THIS exact store location are without a doubt are some of the Most Courteous, Friendly, Very Helpful and Vastly Knowledgeable within their fields of expertise and in the flow of the basic operation of the store in and of itself. And for those reasons alone I'd go out of my way to go here Every time ~ Any time I had home improvement/maintenance needs whether I lived 5, 10, 30, 80 or 100 miles away from this store location (in Hutto, TX) I Would opt to drive all those miles out of my way, passing up all the other home improvement/maintenance stores along the route, in order to go to THIS EXACT Home Depot Location!

Shipped here multiple times. Store employees are generally helpful and nice. However, this store has a history or repacking returns that are already broken and reselling them again. Happened multiple times over the past year. They need to check returns before taping them up and putting them back on the shel .

It's close to where I live an always have great costumer experience great people working always asking if you need help looking for stuff . very pleased

Friendly and professional stuff a specially in appliance department.

Trying to find one item and got no help at all. Horrendous customer service at this location. I saw so many employees just standing around, to busy chatting with each other to help employees. If you do need help, heaven forbid, they shoot you this look like you are the scum of the universe

By far the best experience I have ever had a Home Depot. Pearl in the appliance department went way above and beyond my expectations in helping me find a refrigerator quickly and to get it to me as soon as possible. I would definitely return to her to purchase replacement appliances for my home.

Really helpful people. Willie was great help and really happy to help me. He even help me carring my trees too my truck, and told me what to put on the roots to help them grow stronger.

Extremely helpful & knowledgeable.

Going to Home Depot is like going to a tupperware party where you have outrageously, funny friends...but there's no tupperware...or alcohol. Good times!

The cashier Christina, was very friendly and helpful. She was quick and attentive. She made sure that I got my merchandise and reminded me of the survey. I was appreciative that she did not just push me out and move onto the next customer. I feel like she treated me with dignity.

I would think that every associate on the floor should know where every product is located. A lot of them do know, but a fair amount do not. The good ones take you right to the location, others point to an area or give you a range of isles to look in. Many times I cannot find anyone to help me, when I do I think they should know the store. Overall, you do a great job, store could be a lot neater. I see guys just standing around when they could be straigting

stop to look at kitchen items and people are super friendly and helpful.... even laughed at my dumb jokes

The store was clean but the staff is not very well versed in customer service. It appears they have other agendas to be taking their time.

Pearl Wilson was very helpful & had an excellent attitude while answering my questions

The cashier gives you hassle-free returns with product and receipt in hand.

Superstore, all staff is very friendly, cashier Michelle C was very helpful in finding the item I needed, it is awesome that the cashiers are trained to help you find items. It makes life easier when you are not too familiar with the store.

This store is always clean and you are never far from someone asking if you need help with anything. I haven't walked out with out what I needed and more.