#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(703)619-2704

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7710 Richmond Hwy

Alexandria, VA 22306

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 536 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (536)
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Showing 1-30 of 536 reviews
Store clean easy to park. Got in and got out. Refund process was EXCELLENT.
Store clean easy to park. Got in and got out. Refund process was EXCELLENT.
by
  • Verified Purchase
  • Recommended
Good customer services, good Suplies of products
Good customer services, good Suplies of products
by
  • Verified Purchase
  • Recommended
The employees go above & beyond to help you
The employees go above & beyond to help you
by
  • Verified Purchase
  • Recommended
Queen Holmes was one of the nicest and smartest people I have meet at this store. She took her ti...
Queen Holmes was one of the nicest and smartest people I have meet at this store. She took her time to help me and made the experience so much better than expected. Thank you for helping me with my bathroom project.
by
  • Verified Purchase
  • Recommended
Ordered a ladder online, few hours later called the store to check on my order to make sure its ...
Ordered a ladder online, few hours later called the store to check on my order to make sure its in stock, waited for a long period ( over 20min to have a customer service rep answer ) and he refused to check the product availability because he said they were very busy, transferred me to the lumber department and no one answered or followed up . The item ended up bieng out of stock since they failed to update there inventory online.
by
  • Verified Purchase
Great store 3 stars for cashier not being able to answer questions nor help me find someone who c...
Great store 3 stars for cashier not being able to answer questions nor help me find someone who could
by
  • Verified Purchase
  • Recommended
Outstanding customer service and Lokey for a home depot, i preferred this one in area if i need ...
Outstanding customer service and Lokey for a home depot, i preferred this one in area if i need anything obscure or out of the ordinary.
by
  • Verified Purchase
  • Recommended
Store was clean. I felt safe. Flooring department employees are so helpful!
Store was clean. I felt safe. Flooring department employees are so helpful!
by
  • Verified Purchase
  • Recommended
This is my go to store for all my needs Always have items in stock
This is my go to store for all my needs Always have items in stock
by
  • Verified Purchase
  • Recommended
Ordered on line. Received email saying order was ready for curb side pick up (which took 2 days ...
Ordered on line. Received email saying order was ready for curb side pick up (which took 2 days to get). Long and inefficient line at curb side pick up. When help finally arrived, they brought out the wrong items and missing items.
by
  • Verified Purchase
The store is fine overall, but I was very dissatisfied with my delivery order. They had 5 days to...
The store is fine overall, but I was very dissatisfied with my delivery order. They had 5 days to get 30 2x4s ready to go on the truck with the 2 lvl beams I ordered. Beams come, no 2x4s. I call and the woman tells me they weren’t ready this morning and the delivery driver refused to wait for them. I sit on hold for over 35 minutes and I’m transferred 3 times. Finally talk to a manager who says he’s transferring me to delivery guy and the call disconnects. I called back and it disconnected again while I was on hold more. Had to schedule a second delivery (Before being transferred) and now my project is behind schedule.
by
  • Verified Purchase
  • Recommended
The store is well maintained. Staff is friendly and helpful.
The store is well maintained. Staff is friendly and helpful.
by
  • Verified Purchase
  • Recommended
Don't purchase anything you need if you are paying for delivery. They will take your money, sched...
Don't purchase anything you need if you are paying for delivery. They will take your money, schedule a delivery date and then just not deliver your product. If the delivery doesn't happen, they don't call you or email you. They just expect you to be okay with them holding on to your money and whatever product you've already paid for.
by
  • Verified Purchase
Julias was a great help and very fun help me with all my needs
Julias was a great help and very fun help me with all my needs
by
  • Verified Purchase
  • Recommended
Thanks to julias i got my garden bed looking great he was so helpful and kind
Thanks to julias i got my garden bed looking great he was so helpful and kind
by
  • Verified Purchase
  • Recommended
I come here for all my garden needs thanks to julias and cecil two great employees. Always assist...
I come here for all my garden needs thanks to julias and cecil two great employees. Always assist me
by
  • Verified Purchase
  • Recommended
Garden area here is great and so julias he is very friendly and has a really good attitude
Garden area here is great and so julias he is very friendly and has a really good attitude
by
  • Verified Purchase
  • Recommended
If you are looking for an excellent kitchen designer, request Cheryl in the kitchen design center...
If you are looking for an excellent kitchen designer, request Cheryl in the kitchen design center at this store for your designer. She is friendly, knowledgeable and easy to work with. I highly recommend her.
by
  • Verified Purchase
  • Recommended
Julias was phenomenal and a great help!!!!!
Julias was phenomenal and a great help!!!!!
by
  • Verified Purchase
  • Recommended
Great experience julias was very helpful and friendly would highly recommend this garden area
Great experience julias was very helpful and friendly would highly recommend this garden area
by
  • Verified Purchase
  • Recommended
The associate, Sandy Dease, was helpful and provided needed information to make what I hope is th...
The associate, Sandy Dease, was helpful and provided needed information to make what I hope is the best choice.
by
  • Verified Purchase
  • Recommended
I've been shopping at this Home Depot for years. The Associates are professionals and always help...
I've been shopping at this Home Depot for years. The Associates are professionals and always helpful. I've never had a bad experience. It's easy to find someone to answer questions. They are knowledgeable and kind--the world sure needs more of that! Thank you, Home Depot!
by
  • Verified Purchase
  • Recommended
Karen Ramos is rude and has no decency. It’s a shame people like her allowed to work there.
Karen Ramos is rude and has no decency. It’s a shame people like her allowed to work there.
by
  • Verified Purchase
Came for fertilizer and couldn’t figure out the right one, ran into young gentleman julias and he...
Came for fertilizer and couldn’t figure out the right one, ran into young gentleman julias and he was so helpful he broke down all the basics for me I’ve been shopping at home depot for 30 years and this was the greatest experience ever. I will return to this store just because of julias great employee
by
  • Verified Purchase
  • Recommended
Deb was great and helped me make a important choice.
Deb was great and helped me make a important choice.
by
  • Verified Purchase
  • Recommended
This is THE BEST Home Depot I've ever shopped at !! EVERYONE is super nice and helpful!! By far t...
This is THE BEST Home Depot I've ever shopped at !! EVERYONE is super nice and helpful!! By far the BEST! Tucker, Kevin, and Travis are ALWAYS helpful and available! So glad I'm nearby for my shopping.
by
  • Verified Purchase
  • Recommended
My visit met all my timely needs.
My visit met all my timely needs.
by
  • Verified Purchase
  • Recommended
One has to call for help to get assistance on the floor. It seems that there not people with assi...
One has to call for help to get assistance on the floor. It seems that there not people with assigned aisles to help customers
by
  • Verified Purchase
  • Recommended
Employees were helpful in this store without having to look for them. They offered to help spont...
Employees were helpful in this store without having to look for them. They offered to help spontaneously.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
store was great, neat and clean and customer service was efficient
store was great, neat and clean and customer service was efficient
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 536 reviews

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