#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(504)240-7768

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12300 I-10 Service Rd

New Orleans, LA 70128

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 261 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (261)
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Showing 1-30 of 261 reviews
Rude service
The overall service from the store wasn't bad but the outside delivery service stinks. It's true , one bad attitude ruined it for the whole crew.
by
    Cashier were very helpful
    I some my review up earlier in the survey
    by
      • Recommended
      It is hard to find someone for helping.
      When the items I need are not available. I asked for help, but no one showed up.
      by
        Misleading Display
        When I walked into the Home Depot by Bullard Rd in New Orleans, I saw a display that indicated if you purchase a Roundup with a wand, you would receive an Ortho Weed Killer for free; however, when I went to check out, I was told that was not the case. Felt mislead by their display.
        by
          Great Employee.
          You guys have finally find an employee (Last Name August) Who actually cares about the customer? I saw her help an elderly woman before she helped me and what she did with both of us does not normally happen at this location
          by
            • Recommended
            Great experience
            Great store, great location.
            by
              • Recommended
              Making my shopping experience easy.
              The clerks make my visit better, they're always so helpful.
              by
                • Recommended
                Flooring
                The lady in flooring, Mrs. Gail was very helpful, patient, and nice personality.
                by
                  • Recommended
                  Self checkout without any problems
                  Would recommend to family and friends
                  by
                    • Recommended
                    Happy customer in NOLA.
                    I bought material for the house and the staff were very helpful. The elderly lady in flooring went above and beyond to help me.
                    by
                      • Recommended
                      Freezer
                      Can’t wait to get my freezer Gail was so helpful
                      by
                        • Recommended
                        Google product
                        Bought this 26 inch rake for $19.99 it really did work fine, didn't think I was going to rake the grass area so we'll. The rake work out fine.
                        by
                          • Recommended
                          Great deals
                          I alwafind what I need and more at Bullard Home Depot! Shout out to Bert for excellent customer service!
                          by
                            • Recommended
                            xxxx
                            I didn’t buy anything. Had to go somewhere else to do my shopping due to the lack of help from employees.
                            by
                              ProDesk Erica
                              Erica Dillon was welcoming and ready to assist me with order. I asked her about the quantity of a product I needed and she called in a specialist Ms Joy who assisted both of us to make sure I was buying the right item and also have all the supplies that was needed to get my flooring job done. So if you looking for flooring stop at the pro desk first🥰
                              by
                                BEYOUND THE CALL OF DUTY
                                HAD A REAALY GOOD SHOPPING EXPERIENCE
                                by
                                  Awesome Customer Service from the head Cashier
                                  I had a really bad experience with the appliance rep at the Home Depot on Bullard, but the head cashier Michelle was amazing. She helped me resolve all my issues and even called the 1800 number to help further. This could have been a really bad issue, but I’m glad that you guys had Michelle who knew how to fix issues and give great customer service. Thank you, Michelle. I really appreciate it.
                                  by
                                    • Recommended
                                    Great cashiers
                                    The cashiers at this location go above and beyond to make shopping awesome at the location
                                    by
                                      • Recommended
                                      Frontline staff very friendly, willing to help, however Management should be expected to step in where they’re short. Management tend to forget where they may have started. The store always has stock on the floor blocking the aisles, safety hazard in many
                                      I would recommend a friend, but will give her a heads up about certain issues, and if she seeks management help don’t look for it at this store
                                      by
                                        • Recommended
                                        Good Store but needs more staff
                                        Like most home depots, more staff would go a long way to improving the shopping experience.
                                        by
                                          • Recommended
                                          Good Well Stocked Store
                                          I found two really helpful agents in that store who are invaluable.
                                          by
                                            The Lady Who needed a refrigerator
                                            On April 2 late in the afternoon, I came into the store looking for refrigerator. The store manager was getting off duty but she took time to sell me a refrigerator. She was very nice very courteous thank her for taking time to help me.
                                            by
                                              • Recommended
                                              The best store to shop at, reasonably priced.
                                              Home Depot is our home away from home. We are always there.
                                              by
                                                • Recommended
                                                Shopper
                                                It was the best and truly helpful
                                                by
                                                  • Recommended
                                                  Clearance
                                                  I bought some wired flood lights on clearance and they were wonderful.
                                                  by
                                                    • Recommended
                                                    GOOD EXPIRIENCE
                                                    GOOD COSTUMER SERVICE NICE FRIENDLY EMPLOYEE
                                                    by
                                                      • Recommended
                                                      Customer Service Department phone service and in store service for same delivery problemiji
                                                      Delivery scheduled 9/1/23 for dryer and dishwasher afyet purchase on 8/28/23. No 30 minute advance phone call and I could not answer when 9:15 doorbell rang and phone call made at arrival to my house. My 9:30 am call to follow up , I was told deliverer had no appliances, and was coming to do a repair. On phone, I was given delivery for next day. I received no written information or phone call the next day. When I called 9/2/23 after no delivery, deliverers said they did not have dryer & would deliver Tuesday if dryer came in. It was not in so re-schuled 9/16/23. Only the dishwasher was delivered.Afer several phone calls to Home Depot, delivery of dryer re-scheduled for 9/23/2t3. This is 3 weeks since original delivery date for both.I had to miss 2 funerals today to wait for delivery. I am very upset wilh serioiui delivery problems and will not buy things that have to be delivered if this company still has contract.
                                                      by
                                                        Kids in a candy store
                                                        Great experience every time I go to this location.
                                                        by
                                                          • Recommended
                                                          Poor Service
                                                          Poor customer service and poor management.
                                                          by
                                                            Employees make the difference
                                                            Thank you Fern for your patient and assistance.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 261 reviews

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