#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(504)240-7768

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12300 I-10 Service Rd

New Orleans, LA 70128

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.5 out of 262 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (262)
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Showing 1-30 of 262 reviews
I find the associates generally friendly and helpful. However, outside the store along the fence...
I find the associates generally friendly and helpful. However, outside the store along the fences and parking area it is always dirty and littered with trash even if you arrive first thing in the morning. Just because Home Depot provides us with many products and is conveniently located in our community does not mean Home Depot should not take pride in how the outside area of the store looks.
by
  • Verified Purchase
  • Recommended
Clean store . Friendly & helpful employees.
Clean store . Friendly & helpful employees.
by
  • Verified Purchase
  • Recommended
Customer service isn’t great don’t communicate very well
Customer service isn’t great don’t communicate very well
by
  • Verified Purchase
Horrible customer service. most of the staff is careless not really helpful and seems like just w...
Horrible customer service. most of the staff is careless not really helpful and seems like just working for paycheck. store managers are helpful and the cashers and the workers not really helpful. Electrical section missing lot of stuff unorganized and dont find stuff on right place.
by
  • Verified Purchase
It is a community store I have always shopped at this store and always had a good experience, but...
It is a community store I have always shopped at this store and always had a good experience, but I can say the service has improved. I love the fact that if you can't do a project Home Depot have a contract that can do it for you.
by
  • Verified Purchase
  • Recommended
Uncle Oliver is very nice & helpful. Thank you!
Uncle Oliver is very nice & helpful. Thank you!
by
  • Verified Purchase
  • Recommended
Home Depot customer service is improving.
Home Depot customer service is improving.
by
  • Verified Purchase
  • Recommended
The guys at in the paint department customer service is unmatched.They go up and beyond to assist...
The guys at in the paint department customer service is unmatched.They go up and beyond to assist the customer,give recommendations and very knowledgeable of the products in that department.
by
  • Verified Purchase
  • Recommended
A wonderful experience! The two employees who assisted me
A wonderful experience! The two employees who assisted me
by
  • Verified Purchase
  • Recommended
Very good customer service especially Jaqanique & Steven!
Very good customer service especially Jaqanique & Steven!
by
  • Verified Purchase
  • Recommended
The customer service and cashiers were exceptionally friendly and helpful. I love when employees...
The customer service and cashiers were exceptionally friendly and helpful. I love when employees try their best to please customers!!
by
  • Verified Purchase
  • Recommended
I had a very good experience when shopping at this store on 1/25/21. The young man Akeem, in the ...
I had a very good experience when shopping at this store on 1/25/21. The young man Akeem, in the Doors Dept., was very friendly, corteous and helpful.
by
  • Verified Purchase
  • Recommended
Home Depot #0352 is in my community, the employees are willing to help. And I'm grateful this Hom...
Home Depot #0352 is in my community, the employees are willing to help. And I'm grateful this Home Depot is still in our community and the store was very clean in all departments.I don't like driving as much as I did in previous years. I'm a senior citizen. Thank You Home Depot.
by
  • Verified Purchase
  • Recommended
A great store to shop and get your supplies from
A great store to shop and get your supplies from
by
  • Verified Purchase
  • Recommended
Ms Joy was very helpful
Ms Joy was very helpful
by
  • Verified Purchase
  • Recommended
The store was clean, employees were helpful and all my wants and needs were met. The cashier Shan...
The store was clean, employees were helpful and all my wants and needs were met. The cashier Shaniah was Grrrrrrrreat!
by
  • Verified Purchase
  • Recommended
I enjoyed my shopping experience today at Home Depot. At first I couldn't find the merchandise I ...
I enjoyed my shopping experience today at Home Depot. At first I couldn't find the merchandise I was looking for then,an assistant was there and helped me.I was short and couldn't reach the product. The store is always clean even mask we're offered if a customer forgot theirs. I can't wait until spring, The garden department has wonderful plants.
by
  • Verified Purchase
  • Recommended
Tuan is always extremely helpful. All other associates are helpful as well. Nice experience always.
Tuan is always extremely helpful. All other associates are helpful as well. Nice experience always.
by
  • Verified Purchase
  • Recommended
Dissatisfied with my check out.
Dissatisfied with my check out.
by
  • Verified Purchase
Make sure when shopping here you look for Janice
Make sure when shopping here you look for Janice
by
  • Verified Purchase
  • Recommended
There are guys that come up to you and ASK can they help you find what u need.THEN,they'll walk y...
There are guys that come up to you and ASK can they help you find what u need.THEN,they'll walk you to the isle where it is and PUT it in your hand.This has happened several times in that store which i why i decided to do the survey.
by
  • Verified Purchase
  • Recommended
A guy who calls himself “uncle” truly made my day and offered exceptional customer service! He ac...
A guy who calls himself “uncle” truly made my day and offered exceptional customer service! He actually came down from off the ladder to assist me. That’s unheard of nowadays. The store was clean safe and had lots of reasonable prices with most of all excellent customer service. I will be returning in the very near future.
by
  • Verified Purchase
  • Recommended
I love to go to Home Depot, its convenience, and I always find something to buy, I so glad the g...
I love to go to Home Depot, its convenience, and I always find something to buy, I so glad the garden center has been clean up.it looks good. And whenever we are doing repairs we go to Home Depot first...⭐
by
  • Verified Purchase
  • Recommended
Just lacks inventory and items not sent out at delivery
Just lacks inventory and items not sent out at delivery
by
  • Verified Purchase
  • Recommended
Good location, helpful staff. Followed guidelines!
Good location, helpful staff. Followed guidelines!
by
  • Verified Purchase
  • Recommended
Great service and friendly staff. Easy to find items and fast checkout.
Great service and friendly staff. Easy to find items and fast checkout.
by
  • Verified Purchase
  • Recommended
Mgmt is working hard to improve the service at the store. Will offer feedback directly. JD and ...
Mgmt is working hard to improve the service at the store. Will offer feedback directly. JD and Lance are GREAT managers.
by
  • Verified Purchase
  • Recommended
Store is clean, employees are nice
Store is clean, employees are nice
by
  • Verified Purchase
  • Recommended
Veronica was my cashier very helpful
Veronica was my cashier very helpful
by
  • Verified Purchase
  • Recommended
My shopping experience was as good as it always is Thanks Home Depot....
My shopping experience was as good as it always is Thanks Home Depot....
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 262 reviews

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