#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(504)240-7768

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12300 I-10 Service Rd

New Orleans, LA 70128

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 262 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (262)
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Showing 1-30 of 262 reviews
great store
great store
by
  • Verified Purchase
  • Recommended
I was searching for a Frigidaire water filter and the ladies in the department made me feel speci...
I was searching for a Frigidaire water filter and the ladies in the department made me feel special and like a valued customer. They showed me where to find the item and how to make sure I purchase the correct one. These ladies were very friendly and answered all my questions. Excellent customer service!
by
  • Verified Purchase
  • Recommended
Ms. Lolly is the best, she's patient and very helpful. THANKS MS. LOLLY FOR EVERYTHING
Ms. Lolly is the best, she's patient and very helpful. THANKS MS. LOLLY FOR EVERYTHING
by
  • Verified Purchase
  • Recommended
The store and people are the BEST EVER
The store and people are the BEST EVER
by
  • Verified Purchase
  • Recommended
It is so nice to be able to drive close to home to find the things I need.
It is so nice to be able to drive close to home to find the things I need.
by
  • Verified Purchase
  • Recommended
EMPLOYEES ARE ALWAYS WILLING TO HELP AND CHEERFUL. THEY DON'T ALWAYS HAVE AN ANSWER BUT ARE GOOD ...
EMPLOYEES ARE ALWAYS WILLING TO HELP AND CHEERFUL. THEY DON'T ALWAYS HAVE AN ANSWER BUT ARE GOOD AT FINDING SOMEONE WHO DOES. I HAVE NEVER FELT NEGLECTED OR THAT I AM BEING A NUISANCE.
by
  • Verified Purchase
  • Recommended
Extremely friendly and knowledgeable
Extremely friendly and knowledgeable
by
  • Verified Purchase
  • Recommended
Each time I have visited this store, everyone has been so pleasant, very helpful and extremely ni...
Each time I have visited this store, everyone has been so pleasant, very helpful and extremely nice. No complaint at all.
by
  • Verified Purchase
  • Recommended
I had to replace a wall oven and a cooktop. When I went online, the New Orleans East store offere...
I had to replace a wall oven and a cooktop. When I went online, the New Orleans East store offered the same models that all of the other stores offered ( all stores needed to order them). I went to the store in my neighborhood. The store was clean. The associate who assisted my husband and me was extremely polite and helpful.
by
  • Verified Purchase
  • Recommended
Won't go back there again, they won't honor military discount!
Won't go back there again, they won't honor military discount!
by
  • Verified Purchase
I love this Home Depot. The employees are Great. I would like to give a Special Thanks to the emp...
I love this Home Depot. The employees are Great. I would like to give a Special Thanks to the employee D.K. and Mr. Johnathan for allowing me to have a Great shopping experience. Thank You Guys
by
  • Verified Purchase
  • Recommended
I had a wonderful experience while in the paint department on July 30th and about 11:50 am. The l...
I had a wonderful experience while in the paint department on July 30th and about 11:50 am. The ladies that I encountered were very friendly, knowledgeable and helpful. They both displayed strong customer service skills and made me feel like a valued customer.
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
Truly a community store where employees take the time to know the customers and the customers are...
Truly a community store where employees take the time to know the customers and the customers are treated as neighbors
by
  • Verified Purchase
  • Recommended
it's very saddening that I can't shop at the store in my community because of the often unprofess...
it's very saddening that I can't shop at the store in my community because of the often unprofessional an nasty personalities of the cashier's an some managers an or department heads!!!! even for a small purchase I have to pray just to remain calm, knowing that they intentionally make my shopping visits a horrible one!!!!
by
  • Verified Purchase
this store has a BAD SPIRIT even good employees find it difficult to work their an be kind an pro...
this store has a BAD SPIRIT even good employees find it difficult to work their an be kind an professional,, MUCH training is needed there!!! Not even the Managers or worth a good review!!! just awful!!!!
by
  • Verified Purchase
2 found this review helpful
Ms.Temisha you help to give the bullard store the BAD REPUTATION that it has, YOUR lack of courte...
Ms.Temisha you help to give the bullard store the BAD REPUTATION that it has, YOUR lack of courteousness to the customers turns us away!!!!! YOU continue to make every experience to that store more horrible each an every time!!! PLEASE find something or someone in this LIFE that brings you JOY other being unkind to home depot customers!!!!
by
  • Verified Purchase
The store was organized and clean. The staff was friendly.
The store was organized and clean. The staff was friendly.
by
  • Verified Purchase
  • Recommended
the store was clean, product in stock, and sales persons were very nice.
the store was clean, product in stock, and sales persons were very nice.
by
  • Verified Purchase
  • Recommended
This store is in a good location, and you can go in find the item\s you need, and also check out ...
This store is in a good location, and you can go in find the item\s you need, and also check out quickly. A great find...
by
  • Verified Purchase
  • Recommended
This store is conventionally located, that is so important because the is area is majority homeow...
This store is conventionally located, that is so important because the is area is majority homeowner based. Having having homedepot right next to us makes everything so accessible. The store is clean and neat and we get to know the associates , ask questions. If the associate doesn't know, no problem, they will find another associate who can help. Those who work there ,are always so helpful so friendly we laugh we talked and" How is your Mama "we say all those things to each other even though we don't know each other's mother but we just asked because that's a customary thing to do here .In New Orleans. Do I love my Home Depot that's in my area yes IN DEED!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Customer Service was perfect .They help me from the time I walked in the door until they placed m...
Customer Service was perfect .They help me from the time I walked in the door until they placed my items into my car .Thank y'all . GOD BLESS
by
  • Verified Purchase
  • Recommended
YOU CAN FIND HELP IN THIS STORE OR HELP WILL FIND YOU AS IT DID ME...
YOU CAN FIND HELP IN THIS STORE OR HELP WILL FIND YOU AS IT DID ME...
by
  • Verified Purchase
  • Recommended
Fastest Accurate Pickup Service, Hassle free returns, Excellent Customer service
Fastest Accurate Pickup Service, Hassle free returns, Excellent Customer service
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The workers were very friendly
The workers were very friendly
by
  • Verified Purchase
  • Recommended
I was in the gardening area, 3 different employees offered me assistance and was very helpful to ...
I was in the gardening area, 3 different employees offered me assistance and was very helpful to me when selecting my flowers,mulch,and lava rocks....Great job team Bullard....oh and by the way my flower garden looks awesome
by
  • Verified Purchase
  • Recommended
The employees, manager and security guard at this store are extremely rude with a bad attitude. T...
The employees, manager and security guard at this store are extremely rude with a bad attitude. They are not helpful and made me feel very uncomfortable.
by
  • Verified Purchase
CUSTOMER SERVICE AT IT'S BEST. NOW, THAT'S HOME DEPOT IN THE EAST. COME TO THE EAST AND VISIT WHE...
CUSTOMER SERVICE AT IT'S BEST. NOW, THAT'S HOME DEPOT IN THE EAST. COME TO THE EAST AND VISIT WHERE CUSTOMER SERVICE IS NONE LIKE IT!!
by
  • Verified Purchase
  • Recommended
it's very convenient
it's very convenient
by
  • Verified Purchase
  • Recommended
Employees were friendly and helpful. We came by to pick up some more tiles which online said were...
Employees were friendly and helpful. We came by to pick up some more tiles which online said were in stock for pick up. When we arrived for pick up we didn't see any on the show floor so we asked couple employees about it. It's instock but can't find the items. I had give an employee (Ms. Lacella/Lolly) my cell number when she do find them. Next morning she called and told me she had found them. So now we can finish up with our tiles installs thanks to Ms. Lolly!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 262 reviews

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