#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(408)524-0200

Store Hours

Mon-Wed:
6:00am - 10:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

680 Kifer Rd

Sunnyvale, CA 94086

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 298 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (298)
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Showing 1-30 of 298 reviews
experienced helpful and friendly assistant services.
experienced helpful and friendly assistant services.
by
  • Verified Purchase
  • Recommended
Their supplies for the electrical items I was looking for may not be fully stocked, Zoltan K., th...
Their supplies for the electrical items I was looking for may not be fully stocked, Zoltan K., the electrical department supervisor, went out his way to assist and even price adjust certain items just to satisfy me as a customer. His dedication and devotion are excellent and need to be recognized and commended! Thank You, Home Depot, store #640 in Sunnyvale, California!
by
  • Verified Purchase
  • Recommended
I find all employees are very nice and helpful. I always shop at Sunnyvale store.
I find all employees are very nice and helpful. I always shop at Sunnyvale store.
by
  • Verified Purchase
  • Recommended
Loved the amazing customer service I received from everyone in the store. Especially Jessie....I ...
Loved the amazing customer service I received from everyone in the store. Especially Jessie....I had no idea what I needed and she went out of her way to help me. Thank you!!
by
  • Verified Purchase
  • Recommended
Amir, the Home Depot representative at the Customer Service Desk provided me with an exceptional ...
Amir, the Home Depot representative at the Customer Service Desk provided me with an exceptional experience in addressing my specific concerns. I had made some purchases the previous day through a promotional offer by Milwaukee Cordless Tools (Milwaukee Customer Service Number 1-800- Sawdust: great service as well). Following the purchase, I had second thoughts on the specific tool selections I had made and I decided I wanted to exchange/swap one of the tools. Though this exchange was within the parameters of the promotional offer, it would take some effort to make it happen. Amir provided the results desired and did so within the guidelines of the promotion and Home Depot policy. Amir and the Sunnyvale Home Depot on Kifer Road, have earned my tool purchasing loyalty going forward. Thank you!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Julian, the manager at the Sunnyvale location on Kifer Road, consistently exceeds expectation. Th...
Julian, the manager at the Sunnyvale location on Kifer Road, consistently exceeds expectation. Though his responsibilities are many, I have witnessed his willingness to address individual concerns through completion. His efforts have made a difference in my shopping experience there and though there are several locations in the area, the Kifer Road location will continue to receive my loyalty as a Home Depot customer. Home Depot would do well to retain his services. His efforts are greatly appreciated. Thank you!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
I’ve got to hand it to Rani who works for kitchen department—she’s a great designer! They did a ...
I’ve got to hand it to Rani who works for kitchen department—she’s a great designer! They did a superb job on my kitchen layout!
by
  • Verified Purchase
  • Recommended
4 found this review helpful
I am very satisfied with the service this Home Depot provided especially an employee called Austi...
I am very satisfied with the service this Home Depot provided especially an employee called Austin who helped me load my materials bought to my truck. He did his work with great service!
by
  • Verified Purchase
  • Recommended
friendly workers , thanks to cashier Brittany
friendly workers , thanks to cashier Brittany
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Front end associate are very helpful. Roland find something I can’t find. And he even scan all my...
Front end associate are very helpful. Roland find something I can’t find. And he even scan all my stuff in self check out.
by
  • Verified Purchase
Our checker Elena was friendly, helpful and pleasant.
Our checker Elena was friendly, helpful and pleasant.
by
  • Verified Purchase
  • Recommended
Liz, the cashier, was very helpful and knowledgeable. Very friendly
Liz, the cashier, was very helpful and knowledgeable. Very friendly
by
  • Verified Purchase
  • Recommended
They have a very Polite and a professional employee in the store.
They have a very Polite and a professional employee in the store.
by
  • Verified Purchase
  • Recommended
My Home from Home place to go! Always find the help and products I need to complete my home repa...
My Home from Home place to go! Always find the help and products I need to complete my home repairs. Representatives are helpful and obliging!
by
  • Verified Purchase
  • Recommended
This location has friendly and knowledge staff. This store is always a great place to do busines...
This location has friendly and knowledge staff. This store is always a great place to do business with.
by
  • Verified Purchase
  • Recommended
I always enjoy my visits to Home Depot , and find selection and value, each and every time!
I always enjoy my visits to Home Depot , and find selection and value, each and every time!
by
  • Verified Purchase
  • Recommended
This is my go-to Home Depot location. I am always impressed with the quality of service and ease...
This is my go-to Home Depot location. I am always impressed with the quality of service and ease of shopping in this store. You all are awesome.
by
  • Verified Purchase
  • Recommended
Great place to buy anything a handyman would need. Staff are helpful.
Great place to buy anything a handyman would need. Staff are helpful.
by
  • Verified Purchase
  • Recommended
The only helpful person here was a woman named Marianne. Everyone else made my shopping experienc...
The only helpful person here was a woman named Marianne. Everyone else made my shopping experience worse (e.g. the check out guy voided my gift card and so I couldn't use it because apparently the system takes 24 hours to reboot the reload the gift card balance, and one of the associates belittled me as "young" and "inexperienced home owner" that needs to keep learning my lessons. Overall would not recommend (but please give Marianne a raise!).
by
  • Verified Purchase
I found the associates at this store to be very knowledgeable and helpful. The store was orderly...
I found the associates at this store to be very knowledgeable and helpful. The store was orderly, clean and easily to navigate.
by
  • Verified Purchase
  • Recommended
The employees are extremely helpful and take the measures in order to Keep everyone safe from Cor...
The employees are extremely helpful and take the measures in order to Keep everyone safe from Coronavirus.
by
  • Verified Purchase
  • Recommended
Today, April 19, with covid19 still a threat, some employees weren't wearing masks. One employee ...
Today, April 19, with covid19 still a threat, some employees weren't wearing masks. One employee was coughing (repeatedly!) into his hand and operating the touch screen on the key cutting machine. Be better, HD: mask up, train your employees, and have a culture where one employee can remind another to behave.
by
  • Verified Purchase
1 found this review helpful
During this Covid19 virus is the time to promote appreciation of Home Depot's dedicated employees...
During this Covid19 virus is the time to promote appreciation of Home Depot's dedicated employees, they’re just not putting food on their tables, they are truly at the front lines and promoting good will and deserve a little extra, use your words, thank them for their service.
by
  • Verified Purchase
  • Recommended
Special appliance order was scheduled for home delivery. I heard nothing until I called on the pr...
Special appliance order was scheduled for home delivery. I heard nothing until I called on the promised delivery date to learn the appliance was damaged from the vendor and there would be no delivery. Their website to check the status of the order does not work - they acknowledged this recurring website problem.
by
  • Verified Purchase
1 found this review helpful
Great people
Great people
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
ALWAYS RECEIVE GREAT CUSTOMER SERVICE, SPECIALLY DEBRA THE CASHIER WHO HELPED ME ON MY LAST V ISIT
ALWAYS RECEIVE GREAT CUSTOMER SERVICE, SPECIALLY DEBRA THE CASHIER WHO HELPED ME ON MY LAST V ISIT
by
  • Verified Purchase
  • Recommended
This store has a lot of variety of products and fair prices
This store has a lot of variety of products and fair prices
by
  • Verified Purchase
  • Recommended
Amazing customer service
Amazing customer service
by
  • Verified Purchase
  • Recommended
I appreciated the attitude and help loading the items in my car
I appreciated the attitude and help loading the items in my car
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 298 reviews

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