#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(408)524-0200

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

680 Kifer Rd

Sunnyvale, CA 94086

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 298 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (298)
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Showing 1-30 of 298 reviews
Beth Tomista is an excellent Appliance Specialist. She help us through our decision to buy a new...
Beth Tomista is an excellent Appliance Specialist. She help us through our decision to buy a new refrigerator. She is really very friendly and knowledgeable. I recommend her
by
  • Verified Purchase
  • Recommended
5 found this review helpful
On my last 2 visits here, it was relatively easy to find an Associate to help me find something, ...
On my last 2 visits here, it was relatively easy to find an Associate to help me find something, or solve a project problem. This is a MARKED change from recent years, and I hope mgmt keeps it up. Almost like being at OSH, the model of floor helpfulness.
by
  • Verified Purchase
  • Recommended
It is a great store and very professional employees.
It is a great store and very professional employees.
by
  • Verified Purchase
  • Recommended
Very helpfull staff
Very helpfull staff
by
  • Verified Purchase
  • Recommended
Physical location of this store may seem not too ideal convenience wise, but the store itself car...
Physical location of this store may seem not too ideal convenience wise, but the store itself carried sufficient enough of the products I needed in general each visit, and the employees were friendly and quite willing to help out with anything you need assistance with.
by
  • Verified Purchase
  • Recommended
Great service, honest employees
I recently filled up the survey and mention Rajesh from Kifer store in Sunnyvale who above the great service as always the other day reinbursed me 20.00 I forgot the day before which he had next to a copy of my receipt, once he verified the number he gace me the bill which I had considered lost. Thanks Rajesh for your great service and going above and beyond
by
    • Recommended
    Great location to order Windows, Patio Doors, and Doors
    Great service and value in ordering windows, patio doors, doors, and closet doors. The Millworks specialist, Niphia Pon, at the Kifer Home Depot store is very patient, knowledgeable and made my experience exceptional when ordering thousands of dollars of custom windows, doors, patio doors, and closet doors. Thank you Niphia for your excellent customer service and help! When I need to order more windows, patio doors, etc for my other unit I will come back to order from Niphia. Extremely impressed and satisfied with her service. There's a reason so many people always ask for her by name and wait to come back when she is in. I came back 5 days in a row just to work with her and it was well worth it.
    by
      • Recommended
      Service was very bad
      Service was very bad
      by
      • Verified Purchase
      I always go to this store because of the amazing employees!
      I always go to this store because of the amazing employees!
      by
      • Verified Purchase
      • Recommended
      Excellent customer service
      Kristine makes this store 100% better usually they are not always my most favorite as far as employees being nice & friendly half the time I'm waiting for someone the other half of the time the person helping me doesn't seem to be that confident in what they are suggesting but that girl kristine is the sweetest & she is extremely knowledgeable & she helped me being away from her usual area of the store but what she recommended worked great!!!! Thumbs up to her!
      by
        • Recommended
        Better than sunnyvale lowes store Better support. Friendly people.
        Better than sunnyvale lowes store Better support. Friendly people.
        by
        • Verified Purchase
        • Recommended
        Awesome
        The employees there are super nice! Will come back again.
        by
          • Recommended
          home appliance sales person is very helpful and supportive
          home appliance sales person is very helpful and supportive
          by
          • Verified Purchase
          • Recommended
          I have ordered online and came to pickup my order for about 10 minutes none of the employees at t...
          I have ordered online and came to pickup my order for about 10 minutes none of the employees at the pickup desk pay attention to me. They were all "busy" on the phone or talking to each other, and completely ignored me waiting for them.
          by
          • Verified Purchase
          roland in return is very nice and helpful and knows what he is doing.
          roland in return is very nice and helpful and knows what he is doing.
          by
          • Verified Purchase
          • Recommended
          Though I found the store a bit overwhelming to browse around, the employees were very helpful and...
          Though I found the store a bit overwhelming to browse around, the employees were very helpful and friendly. It was easy to find what I needed to buy with their help.
          by
          • Verified Purchase
          • Recommended
          Easy to find 'Do-It-Yourself- project supplies.
          Easy to find 'Do-It-Yourself- project supplies.
          by
          • Verified Purchase
          • Recommended
          roland the cashier is friendly and help me what im looking for
          roland the cashier is friendly and help me what im looking for
          by
          • Verified Purchase
          • Recommended
          Store is very clean and employees are helpful
          Store is very clean and employees are helpful
          by
          • Verified Purchase
          • Recommended
          Good store
          Good store
          by
          • Verified Purchase
          • Recommended
          Very convenient and courteous people in this store. I would prefer to go to this store when need...
          Very convenient and courteous people in this store. I would prefer to go to this store when needs arises.
          by
          • Verified Purchase
          • Recommended
          Great store experience
          If you have a need for flooring or carpet I highly recommend you see either Maria or Kristyn, or both. They are very helpful and will go beyond to make sure you have what you need and will offer many suggestions along the way.
          by
          • DIY
          • Verified Purchase
          • Recommended
          No Bike Racks
          This store should have bike racks near the entrance. It isn't bike friendly.
          by
          • DIY
          • Verified Purchase
          1 found this review helpful
          Maria in flooring was very helpful
          Regina and Maria in the flooring department was amazing. They went above and beyond in helping me shop for all my DIY tiling project. They place special tile orders for me and set up home delivery in a timely fashion.
          by
          • DIY
          • Verified Purchase
          • Recommended
          bad customer service
          The associate at the return counter lacks a good customer service skill. Very rude and unprofessional.
          by
          • Pro
          • Verified Purchase
          good experience
          Very much satisfied with the products found in the store
          by
          • Verified Purchase
          • Recommended
          wonderful experience
          Terrific buying experience!! Ray Seale was amazing!!
          by
          • Pro
          • Verified Purchase
          • Recommended
          nice store
          The store is clean, and stuff are easy to find with some inquiry.
          by
          • Verified Purchase
          • Recommended
          Store needs a remodel and sprucing up
          This store is in need of some updating and cleanup. I've been shopping at this location for quite a long time, more than 15 years and I think it's about time that it got a cleaner, fresher look. A good remodel would do wonders for the shopping experience.
          by
          • DIY
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Store Lacks Bike Racks
          There's a bike route that runs past the store, so it is a shame that there are no bike racks. I always have to lock my bike to a "no parking" sign or to the shopping cart return rack, which is inconvenient for me and not very helpful to people to have to move the shopping carts.
          by
          • DIY
          • Verified Purchase
          2 found this review helpful
          Showing 1-30 of 298 reviews

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