#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)275-1162
Tool & Truck Rental(281)275-1168
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10419 Hwy 6 S
Sugar Land, TX 77498
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Customer Store Reviews

  • 4.4 out of 409 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (409)
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Showing 1-30 of 409 reviews
With the extreme hot outside temperatures over 100F and feels like temperatures even higher, no c...
With the extreme hot outside temperatures over 100F and feels like temperatures even higher, no customer or employee should have to experience the dangerous heat buildup in this store. The AC has been out for days. Employees running around sweating. Is this how Home Depot treats customers and employees? Dangerous.
by
  • Verified Purchase
It was a great place to shop, but lately things are not the same.
It was a great place to shop, but lately things are not the same.
by
  • Verified Purchase
  • Recommended
more organized and very nice employee
more organized and very nice employee
by
  • Verified Purchase
  • Recommended
I really enjoying going to this store customer service was very friendly I would recommend this s...
I really enjoying going to this store customer service was very friendly I would recommend this store to others .
by
  • Verified Purchase
  • Recommended
Staff at this store is great! Helpful and with a lot of initiative. Shout out to Mary Jane---beau...
Staff at this store is great! Helpful and with a lot of initiative. Shout out to Mary Jane---beautiful attitude and lots of patience! Even if you don't find what you're looking for, suggestions and problem solving with them helped. Not too busy for us!
by
  • Verified Purchase
  • Recommended
Great place to shop
Great place to shop
by
  • Verified Purchase
  • Recommended
Very accessible, friendly employees. Many products, good prices.
Very accessible, friendly employees. Many products, good prices.
by
  • Verified Purchase
  • Recommended
Very clean Great service Economical
Very clean Great service Economical
by
  • Verified Purchase
  • Recommended
This home-depot is the best! It is 3 min away from my home! I love this store and spend my time g...
This home-depot is the best! It is 3 min away from my home! I love this store and spend my time going in there. Just like going to a shoes store!
by
  • Verified Purchase
  • Recommended
The older Caucasian woman with white hair in the kitchen department was completely condescending ...
The older Caucasian woman with white hair in the kitchen department was completely condescending and unhelpful. Her distasteful way of speaking to me made me very upset. I came up to her and she was helping another customer so I stood by to wait to speak to her. The customer she was helping walked away from her and I came to her calling for her by saying "excuse me, ma'am?". She still ignored me. I had to get in front of her face and make eye contact for me to be acknowledged. I wanted to give her the benefit of the doubt thinking that, because of her age, she may be hard of hearing. But upon speaking to her I realized she was just a very condescending, unfriendly woman. I don't know if she was upset I was "bothering her" while helping someone else. Her direct response was "I'm busy". Very, very put off by this! I hope management has the ability to see cameras to see that I was at least respectful enough to wait while she was not having direct contact with another customer! She said she was busy while the customer she had been speaking with WALKED AWAY.
by
  • Verified Purchase
Although the store stays busy, the employees are always very helpful. This location usually is we...
Although the store stays busy, the employees are always very helpful. This location usually is well stocked when it comes to items needed for a job. The check out & self-check lanes are usually swift, not much waiting or hassle. They should bring back the Greeters at the entry section of the store. It makes the customers feel even more welcomed (might even spend more without realizing it). Well kept environment & location. Thank You.
by
  • Verified Purchase
  • Recommended
some staffs are helpful but some are not, even the manager Mike doesnt really know the inventory ...
some staffs are helpful but some are not, even the manager Mike doesnt really know the inventory system ! i have been waiting more than 30 mins in home appliance department but no staff there , i did asked someone else but they just try to call and told me someone will be back in couple mins, no way i have waiting for more than 30 mins but nobody came, i need to go to front counter to ask , the front counter lady was helpful and nice and she even called the store manager to help me , but he was not helpful
by
  • Verified Purchase
It was a good, quick visit. I have no complaints.
It was a good, quick visit. I have no complaints.
by
  • Verified Purchase
  • Recommended
My favorite store. Have been coming here since I was 15 and my dad used to bring me. Now my son a...
My favorite store. Have been coming here since I was 15 and my dad used to bring me. Now my son attends the kids arts and crafts Saturdays. Great store and mostly good employees.
by
  • Verified Purchase
  • Recommended
Keep doing a GREAT!!! Job serving customers
Keep doing a GREAT!!! Job serving customers
by
  • Verified Purchase
  • Recommended
The store is neat and well organized.
The store is neat and well organized.
by
  • Verified Purchase
  • Recommended
The store was clean and staff was friendly , John from Paint is the guy I recommend as he knows w...
The store was clean and staff was friendly , John from Paint is the guy I recommend as he knows what he is doing and is a great help.
by
  • Verified Purchase
  • Recommended
i think the parking lot needs more lights. It is pretty dark at night.
i think the parking lot needs more lights. It is pretty dark at night.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
SINCE THIS IS A DO IT YOURSELF STORE !!!! FUNNY TO SEE A LARGE POTHOLE IN THE EXIT ROAD AS YOU EX...
SINCE THIS IS A DO IT YOURSELF STORE !!!! FUNNY TO SEE A LARGE POTHOLE IN THE EXIT ROAD AS YOU EXIT ONTO HWY 6... EVEN IF IT HAPPENS TO BE SOMEWHERE WHERE HARRIS COUNTY SHOULD TAKE CARE OF IT { NOT SURE } - LAST THING YOU WANT A CUSTOMER TO REMEMBER IS HITTING A POTHOLE AS THEY LEAVE YOUR STORE AM SUIRE THERE IS A MAINTENANCE TEAM THERE OR ONE THAT TRAVELS TO ALL STORES THAT SHOULD HAVE TAKEN CARE OF THIS SOME TIME AGO
by
  • Verified Purchase
  • Recommended
It is sometimes hard to find help but once you find somebody they really help you out
It is sometimes hard to find help but once you find somebody they really help you out
by
  • Verified Purchase
  • Recommended
Store clean, products available and easy to find. Great atmosphere, staff ready to help. Thank you
Store clean, products available and easy to find. Great atmosphere, staff ready to help. Thank you
by
  • Verified Purchase
  • Recommended
keep up the good work
keep up the good work
by
  • Verified Purchase
  • Recommended
The store's service is awesome.
The store's service is awesome.
by
  • Verified Purchase
  • Recommended
Really good store in every respect .Well organized and stocked in all depts . My experience here ...
Really good store in every respect .Well organized and stocked in all depts . My experience here has always been positive .
by
  • Verified Purchase
  • Recommended
Vicky in customer service knocked it out the park for us. She went above & beyond to help. Her ch...
Vicky in customer service knocked it out the park for us. She went above & beyond to help. Her cheerful presence was a joy to see when good customer service is hard to find these days. Great job Vicky!
by
  • Verified Purchase
  • Recommended
Simon was very helpful towards us today, he was amazing, and the cashier Maria was super nice and...
Simon was very helpful towards us today, he was amazing, and the cashier Maria was super nice and welcoming!
by
  • Verified Purchase
  • Recommended
If you go to the Kingsbridge store, please swing by and say Hi to Ms. Dee Dee at customer service...
If you go to the Kingsbridge store, please swing by and say Hi to Ms. Dee Dee at customer service. She is absolutely the BEST. Will go above and beyond to help any customer!!!
by
  • Verified Purchase
  • Recommended
The associates at the special order desk are very helpful.
The associates at the special order desk are very helpful.
by
  • Verified Purchase
  • Recommended
Great help at the store by the Manager Mr. Hamilton
Great help at the store by the Manager Mr. Hamilton
by
  • Verified Purchase
  • Recommended
Homedepot #6860 SUGAR LAND is clean, and well staffed with friendly and professional employees.Pr...
Homedepot #6860 SUGAR LAND is clean, and well staffed with friendly and professional employees.Products are easy to find and when needed I obtained assistance right away. I love to shop at this branch.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 409 reviews

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