#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(703)257-4405

Rental Center

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7486 Stream Walk Ln

Manassas, VA 20109

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Customer Store Reviews

  • 4.6 out of 409 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (409)
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Showing 1-30 of 409 reviews
Fantastic employees
The gentleman came to help me was so helpful and cheery. He went out of his way to help me. His name on his apron said Joseph.
by
    • Recommended
    Happy with my purchase.
    I bought a refrigerator at a competitive price a few days ago, Im thankful the staff for their kindness and effectiveness in helping me because the next day it was already at my house.
    by
      • Recommended
      Great sales staff, delivery was problematic
      Delivery arrived 5 hours after promised time frame of 10:00 am. It was placed in my garage as requested. No one rang my door bell to announce delivery. It did arrive in brand new uncrated condition and surprisingly, the battery had a full charge. The engine was full of oil according to the dipstick reading. I only had to add fuel. I have yet to test it as of today.
      by
        • Recommended
        Great experience
        Most of the associates here are friendly, professional and knowledgeable about their products. Steve in milwork impressed me with his product knowledge and professionalism. I was referred by another satisfied customer and now I am sold.
        by
          • Recommended
          Bought a grill
          Had shopped at several sites to find what I wanted. This place had the right price and size for two old people. Employee helped locate and load the grill into our car. Very fast and professional. Have used a couple of times and works very well.
          by
            • Recommended
            Appliances
            Went into Home Depot looking at 3/4 door refrigerators. AJ was the sales rep and she took the time walking with me comparing different models and features the store had on the display floor. 41% - 51% savings on selected models.AJ was very polite and helpful and professional
            by
              • Recommended
              Inconsistent customer service. Sometimes not even friendly!
              Product availability is main reason I shop there. Must always prepared for poor quality assistance in store.
              by
                Good price and great timing!
                I've been looking for LG stove in black stainless steel. The sales associate helped us place an order with a Memorial Day discount and delivery a week later exactly when we wanted it.
                by
                  • Recommended
                  Great help!
                  While vising Home Depot store 4607 Employees are always so helpful, no matter what department Im shopping in Glad someone is always available
                  by
                    • Recommended
                    Customer Service
                    I had an excellent experience with the customer service desk. Lee Lee was very helpful in assisting me in resolving my concern
                    by
                      • Recommended
                      Always found what I need
                      I like it because great customer service and always found what I need.
                      by
                        • Recommended
                        Bathroom fan
                        Am very happy with the product ☺️ 😊 😌
                        by
                          • Recommended
                          Home Depot $4607 Manassas, VA.
                          I recently purchased flooring from Home Depot. David, the salesperson, was very friendly, listened to my concerns and needs and recommended the best products to meet my needs. He was very knowledgeable and honest about the pro's and con's of each type flooring and was extremely helpful and patient assisting me during my decision making process. I have not yet had product installed but the measure went smoothly. I will be very pleased if the installation process goes as smoothly and occurs in a timely manner.
                          by
                            • Recommended
                            4 found this review helpful
                            Harassed by Homeless Drugaddict In Store
                            My elderly mother and I were harassed by a homeless drugaddict while paying for our items at the self checkout. Employees witnessed the agresive harassment laughed. Thanks Home Depot for keeping your stores safe for your paying customers.
                            by
                              Great customer service
                              The staff was great to deal with. They were patient and took their time assisting me with finding what I needed. It was definitely a pleasant experience shopping at this particular location. I give a special thanks to the Home Depot staff at this location
                              by
                                • Recommended
                                5 stars
                                Rene is awesome! Give that man a raise immediately!!!
                                by
                                  • Recommended
                                  They nailed
                                  Good experience with Home Depot
                                  by
                                    Excellent customer service
                                    Sagar is always helpful and friendly 👍👍👍
                                    by
                                      • Recommended
                                      Very friendly and helpful staff
                                      I needed a Husky work table. I went to one Home Depot that said they had, but they didn’t. I went to a second Home Depot, this store, and said they had it. I couldn’t find it and so I asked for help. Matthew the cashier assisted me with looking it up on his store phone, then called Sagar to assist me. Sagar couldn’t leave the front, but he called Joe to assist me. All 3 were extremely helpful, so pleasant to interact with. As a contractor, this efficiency and customer service is essential.
                                      by
                                        • Recommended
                                        Great customer service
                                        Great experience today at Home Depot. Charlie in electrical knows his stuff! Eddie the store manager also is great at his job. It has been a while since I came across such expert and good customer support.
                                        by
                                          Lack of Customer Communications
                                          After purchasing a storm door and paying for installation services, I have had to call the store 4 times to get updates on when it will be scheduled. It has been about 2 weeks now and still have yet to hear back from them on scheduling the installation. Go elsewhere for pro services!
                                          by
                                            I'm tired of filling out surveys. Please tell your cashiers to stop harassing me
                                            When I do self-checkout, I should not be disturbed by a cashier that wants me to complete a survey about my experience. He took me over to a corner by the propane tanks and then proceeded to look over my shoulder and even tapped on a couple of the survey questions. On my phone. This is a huge imposition on my personal space. And I don't want to smell another person's breath over my shoulder as part of my checkout experience with home Depot. This was ridiculous. Please tell your staff to leave people alone. I go through self-checkout because I'm antisocial.
                                            by
                                              Amazing
                                              I excited they had everything I needed.
                                              by
                                                • Recommended
                                                Sagar was so helpful and accomadating
                                                Sagar accommodated us in any way that he could. He helped up with a smile and was able to discount an item missing something/open and damaged. We appreciated that very much and his excellent customer service. The man deserves a raise!
                                                by
                                                  • Recommended
                                                  friendly and courteous staff
                                                  glad to have met the staff helping along the isle who recommended the best item
                                                  by
                                                    • Recommended
                                                    Outstanding customer service from Karen
                                                    Karen you are the best Kudos to Karen
                                                    by
                                                      • Recommended
                                                      AC Tune Up Service Review
                                                      I purchased the AC tune up package. I was contacted by ARS to do the work. The AC tech shows up. In the middle of the so called tune up leaves for maybe an hour or so without notifying me. Eventually when he comes back, he shows me a couple of pictures and recommendations. I ask him what tune up has he done. He says this is just an inspection. I requested the report of the inspection, which I definitely did not receive! This is a typical bait and switch scam. Home depot is selling a scam.
                                                      by
                                                        Perfect assistance to include management approach with a sense to satisfy the customer needs.
                                                        I bought Ryobi Fuel Line Kit for leaf blower and it served me well to bring back my old blower operational.
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          store 7486 STREAMWALK LANE MANASSAS VA 20109 Anu - Was great customer service there Thanks
                                                          by
                                                            • Recommended
                                                            Awesome Customer Service!
                                                            Anu and Sagar were so friendly and helpful when I went to check out. Also the Crew on the floor were very attentive and friendly. They know that store so well. It's good to know all I have to do is ask, knowing that everyone there will always have an answer. Awesome!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 409 reviews

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