#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(201)295-4502
Tool & Truck Rental(201)295-4508
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7605 Tonnelle Avenue
North Bergen, NJ 07047
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Customer Store Reviews

  • 4.4 out of 299 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (299)
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Showing 1-30 of 299 reviews
Best store in town
Best store in town
by
  • Verified Purchase
  • Recommended
Great people work there
Great people work there
by
  • Verified Purchase
  • Recommended
Best store in town had everything!!!
Best store in town had everything!!!
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
The best people ever!!
The best people ever!!
by
  • Verified Purchase
  • Recommended
Best store in town
Best store in town
by
  • Verified Purchase
  • Recommended
Best store
Best store
by
  • Verified Purchase
  • Recommended
Best service ever!! Keep going
Best service ever!! Keep going
by
  • Verified Purchase
  • Recommended
Employee disrespect and yells at customers. Manager walks away to do other things when trying to ...
Employee disrespect and yells at customers. Manager walks away to do other things when trying to explain the situation. Every sentence would leave to do other things on the other side of the customer service area. Never shopping with Home Depot again.
by
  • Verified Purchase
The store looks brand new! I love it
The store looks brand new! I love it
by
  • Verified Purchase
  • Recommended
My name is Mr. Nagi, l visited the North Bergen Home Depot on 10/18/2017. I purchased a large app...
My name is Mr. Nagi, l visited the North Bergen Home Depot on 10/18/2017. I purchased a large appliances-Lg refrigerator. I had the opportunity to work with Ms. Loretta and her co worker Mr. Emmanuel Garcia. Both of these associates went out of their way to accommodate me with my purchases. They were both professional and willing to answer all my concerns and questions.!!!!! customer service at its best. I will visit the store because of the service l received today and in the past.
by
  • Verified Purchase
  • Recommended
Aysha in tool rental provided great customer service was knowledgeable and quick.
Aysha in tool rental provided great customer service was knowledgeable and quick.
by
  • Verified Purchase
  • Recommended
My experience at this home depot was extremely great.employees are very courteous and helpful.
My experience at this home depot was extremely great.employees are very courteous and helpful.
by
  • Verified Purchase
  • Recommended
Good place to buy your Constriccion material
Good place to buy your Constriccion material
by
  • Verified Purchase
  • Recommended
Kevin Hussey and Manny (kitchen design) are the best employees at this store...
Kevin Hussey and Manny (kitchen design) are the best employees at this store...
by
  • Verified Purchase
  • Recommended
The store was very organized. I got all of my items
The store was very organized. I got all of my items
by
  • Verified Purchase
  • Recommended
Very poor experience with Tool rental. Cashier/agent Aysha was very rude and non-remorseful of he...
Very poor experience with Tool rental. Cashier/agent Aysha was very rude and non-remorseful of her attitude towards customers
by
  • Verified Purchase
1 found this review helpful
One of the better Home Depots. I come from New York City often to buy at this location.
One of the better Home Depots. I come from New York City often to buy at this location.
by
  • Verified Purchase
  • Recommended
Friendly environment and everything is easily accessible.
Friendly environment and everything is easily accessible.
by
  • Verified Purchase
  • Recommended
Friendly and welcoming staff.
Friendly and welcoming staff.
by
  • Verified Purchase
  • Recommended
Store is good but not enough staff ...nad its hard to get electronic item
Store is good but not enough staff ...nad its hard to get electronic item
by
  • Verified Purchase
  • Recommended
the service excellence Home Depot delivers is magnificent. all employees are always so nice! its ...
the service excellence Home Depot delivers is magnificent. all employees are always so nice! its very interesting to see how people help you there with a smile and desire.
by
  • Verified Purchase
  • Recommended
Great store
Courteous personnel, neat store, and great customer service.
by
    • Recommended
    Excellent Customer Service, the cashier Tatiana, was very friendly and smiling all the time.
    Excellent Customer Service, the cashier Tatiana, was very friendly and smiling all the time.
    by
    • Verified Purchase
    • Recommended
    Great customer service, organized, and clean.
    Great customer service, organized, and clean.
    by
    • Verified Purchase
    • Recommended
    Products and assistance was available and reliable. Store is kept well. Most everyone was helpful...
    Products and assistance was available and reliable. Store is kept well. Most everyone was helpful and friendly.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    The North Bergen store was the cleanest and most well-organized Home Depot that I've ever shopped...
    The North Bergen store was the cleanest and most well-organized Home Depot that I've ever shopped at. The employees in every department in which I shopped - paint, kitchen, garden, hardware - were all very friendly and helpful and the cashier was great.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Store associate always help customers who need an extra hand. They'll grab a forklift and bring ...
    Store associate always help customers who need an extra hand. They'll grab a forklift and bring to you what you need, help load and are patient as you checkout.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    The exterior around the store and the parking lot are always totally overrun with trash, debris, ...
    The exterior around the store and the parking lot are always totally overrun with trash, debris, garbage dumped by customers, etc. A totally disgusting place to visit. The only reason anyone would come to this location is proximity; otherwise, who would want to be in this environment? Like most Home Depot stores, you are totally on your own here. Building materials are frequently out of stock, e.g. pre-finished, primed boards. There is nobody in the store that provides help; employees are OK, but clueless regarding home improvement retailing.
    by
    • Verified Purchase
    What makes this store so much better than other Home Depot locations is the employees. I will nam...
    What makes this store so much better than other Home Depot locations is the employees. I will name only Chris, Yulienis, and Jason - he's THE BEST! Also, one other person was AMAZING. But I don't have her first name. She was at the customer service desk when I arrived to return a GB toilet which I had purchased last week. Because I'm a new credit card customer, I had only the "paper credit card". Ms. Godner told me that this "paper credit card" was no longer valid (although it clearly stateS VALID UNTIL 4/24/17!!!! I was in a panic! How was I going to do the return? Because I had my receipt, she was able to give me the credit. But, I could not charge what I needed to buy today! She did SOMETHING and was able to give me a 'pass' to use just for today. She saved the day!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Showing 1-30 of 299 reviews

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