Pin Oak #566

4.5

out of 5

92% of customers recommend this store
Rating Breakdown
5
(364)
4
(63)
3
(14)
2
(10)
1
(30)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.6
4.6
The Home Depot
Contact Us
Main: (713)662-3950
Pro Desk: (713)349-1458
Tool & Truck Rental: (713)349-1470
Store Hours
  • Mon-Sat: 6:00am - 8:00pm
  • Sun: 8:00am - 8:00pm
Location
5445 West Loop
Houston, TX 77081

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Your Local Ad

Weekly Ad Sneak Peek Valid from 2020-05-252020-06-01 Shop Local Ad
  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

3.64 mi
  • 8400 Westheimer Road
  • Houston, TX 77063
4.82 mi
  • 11500 Chimney Rock
  • Houston, TX 77035
4.89 mi
  • 8400 Katy Freeway
  • Spring Valley, TX 77024

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Paris, TX, Home Depot. We're excited to help you find the tools for your next project.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for Husky storage or closet organizers we've got you covered. Our trained associates can help you find exactly what you need. We offer free pickup within 2 hours on millions of products using our Home Depot app. Shopping at a hardware store has never been faster.

At Home Depot, getting involved in our community is important to us. We support North Lamar, Paris, Chisum and Roxton High Schools, Paris/Lamar County Habitat for Humanity and transitional housing. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly kids workshops.

You can find us northwest of the intersection of US-82 and Northeast Loop 286, near the Jack in the Box, a few miles north of Paris Towne Center and the Eiffel Tower. Drop by today and see what's new.

Sincerely,

The Pin Oak Store Team


Has COVID-19 impacted The Home Depot store hours?
We're temporarily adjusting store hours to better serve customers and communities in response to COVID-19. Please check your local store for the most current operating hours.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Pin Oak hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Pin Oak offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected, call the phone number included on your email or text notification and request Curbside Pickup. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.5

out of 5

481 reviews
5
(364)
4
(63)
3
(14)
2
(10)
1
(30)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.6
4.6
92% Of Customers
Recommend This Store 433 of 473 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I understand that with the pandemic that things are a little more difficult but I just wanted to ...

2.0

out of 5

I understand that with the pandemic that things are a little more difficult but I just wanted to buy sod. The ladies in the garden area did not seem interested in helping. I had to call the store twice to speak to a manager to get help loading the sod. Marvin arrived after I'd waiting for about 23 minutes and he was really good. Great conversation, apologetic, and I felt valued after interacting with him. I'll go back to using another store since this store is steered towards contractors. The front door attendant was really nice and kept the queue moving at a nice pace. Should you decide to go to this location, bring some cash and ask one of the guys in the parking lot to help you load your vehicle. They're much more deserving and faster than waiting for a staff member to help.

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great store and great people. thanks for your help in this hard times of covid-19

5.0

out of 5

great store and great people. thanks for your help in this hard times of covid-19

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I was impressed that they limited the number of customers in the store and offered hand sanitizer...

5.0

out of 5

I was impressed that they limited the number of customers in the store and offered hand sanitizer at the entrance. All the employees I spoke to were friendly and helpful

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So good

5.0

out of 5

So good

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Great customer service experience although the world is impacted by COVID 19. Everyone was ready,...

5.0

out of 5

Great customer service experience although the world is impacted by COVID 19. Everyone was ready, willing, and friendly while doing their job.

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More than seven days and I'm still waiting on a refund because the store's delivery service hasn'...

1.0

out of 5

More than seven days and I'm still waiting on a refund because the store's delivery service hasn't returned the washer/dryer to them. Or they can't find the washer/dryer in their inventory. It's unclear why I can't get my money refunded since the order is still considered "in transit" after seven days but when I called to try to get it resolved, the manager hung up on me. I'm at a loss as to what to do. The store keeps trying to blame the Covid situation but Lowe's had a washer/dryer delivered to me the next day. Home Depot made me wait a week and then told me the wrong delivery window then told me I'd have to wait another week for a new delivery attempt. The online and store experience are not synched and it's the customer who suffers. I guess I'm just going to have to dispute the charge with the credit card company and try to get it resolved that way. Buyer beware. This location is poorly managed right now.

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Clean Neat Professional User friendly place

5.0

out of 5

Clean Neat Professional User friendly place

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The store representatives are generally very knowledgeable and helpful. The Customer Service repr...

5.0

out of 5

The store representatives are generally very knowledgeable and helpful. The Customer Service representative was very helpful and accommodating at a time when the checkout line was long do to the COVID-19. She assisted with the checkout process when her line wasn't full, which greatly speeded up the process.

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