Reviews for Port Richey #238

Great store good help

Disrespectful employee at checkout, not even working at the time. Told me that "Just because I did a job for 4 years in the military, you can't get a discount." I promptly told her that was the most disrespectful thing I've ever been told and that she should stop talking immediately. I will never shop at home Depot again.

There was an employee at the register in the garden department using foul language.

Our local Home Depot always has the best customer service. From being greeted the moment we enter the door, help and questions answered by knowledgeable employees, right through to check out and being thanked for coming, shopping here is always a pleasant experience. And we can’t forget to mention the quality and great prices on all our home improvement needs, tools, gardening etc...!

VERY FRIENDLY PEOPLE WORKING THERE AND READY TO HELP YOU. THIS STORE HAS A LOT MORE IN STOCK THAN THE OTHER STORE.

Terrible customer service. Couldn’t find what I was looking for so asked for help finding it and was immediately told “they must be out of it” instead of actually helping me find it. Manager made excuse for the employee instead of saying she would at least retrain her in how to help customers.

Thank you Crisann for your help!

This store is great, if you need to do some remodeling and need a little help you just need to ask the folks at THD and they will guide you with everything you need. If you need a pro or if you do it yourself they can tell you how and the best things you need to get for the job. You are given choices by the Home depot folks so you make the decision yourself. The can guide you all the way, so don't be afraid to ask for help and products.

Breada my cashier and David S. Home Depot store associate did. Great Job!

Janie Meltzer in the appliance department is GREAT!!! Seek her out to help with your purchases! She knows her stuff and is so sweet!

Customer service is OUTSTANDING!! Store is ALWAYS clean and well stocked and employees are ALWAYS helpful. I've never had a problem with customer service.

The store is clean,the employees are very friendly and Willing to help you with whatever you need in finding what you want and knowledgeable in their specialties.they work hard, somework 2 departments and very busy but always greet you with respect and a Smile .

Too early in the morning for this. My visit to Home Depot are always quick. This morning my encountered at self-check was horrible. I arrived at self check out to make my purchase and found a item was too much. Before I left I told the attendant I will be right back. When I arrived to purchase the items they were gone and when I bought that to the attention of the attendant she blew it off and wanted me to get the items that were taken to the service counter. She didn’t offer to page or have the items returned to the counter for self checkout. I had to ask her to have them returned she only said she couldnt leave then I asked her can she page someone. When she did she got on the phone with the associate who took the items. I caught them laughing while they spoke on the phone. I feel so disrespected and a waste of time. Poor customer service very poor

The cashier shoved a cart into my stomach when I was trying to check out because she said I put my cart one foot too forward . All she had to do is ask me to move back.

Sales Cashier Catherine (Cathy) stopped me from going to Lowe’s by calling Troy (Electric/Plumbing) and he found my light fixtures I needed, got a lift truck to get them, answered questions about 2 other products I needed also. ChrisAnn in rugs found a special rug which was Much better for me. Guy helped me load my rug in a Very Safe manner for transport. Your Team Rocked! Thanks

Kiddy Up Ranch loves this store !!!! We spent thousands in the beginning at the Ridge rd store and never felt valued. Port Richey is like family and we love coming here to shop for the ranch

Cashiers are lazy and rude

Great store everyone is friendly and pleasant to talk to,and they have complete knowledge of the whole store and can answer almost any question you ask,and if they can't they will fined someone who can.

Store was neat and clean, very easy to shop. Item I was shopping for was on display. Sales associate was very helpful.

Sales rep was very helpful. Bought an American Std model 747AA107SC.020 Champion toilet w/ a 2 3/8" trap way. Extremely satisfied w/ the unit. Very good flush. Keeps pretty clean except when waste get towards the top of bowl. But that probably normal for most toilets. It is well worth the money. I had someone install it and he was done in about 35 minutes. That included removing a 1979 toilet. Would definitely recommend the toilet.

Haley, Goliath and Louie went above and beyond to get the last remaining gas fire pit down from a, buried, high shelf. Having worked at a Home Depot, I know how much it takes to coordinate that in as little time as possible. I can’t thank you all enough, you were awesome and made my weekend!

The people working here are so friendly and helpful

this Is our homedepot to shop clean and very in order

some employees are not helpful

Good to be back. Been covid hibernating Shopping this particular Home Depot for over 30 years and hope to have another 30? Maybe LOL

Exceptionally warm and welcoming employees. Great shopping atmosphere.

22"X33"X 7"D Stainless Steel double bowl sink with faucet all in one box for $129.00 Can't beat it!

Great customer service at the port richey florida location

This is MY HD. Service, quality, stand behind their products and the Best employees in any HD around and I have 3 I could shop. This store is clean, well stocked and is a pleasure to shop

I shop at this store because it is close to home and everyone there has always been very nice and helpful to me. I have only stopped there once that they did not have what I needed.