#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(770)222-3602

Rental Center

(770)222-3608

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1062 Richard D Sailors Pkwy

Powder Springs, GA 30127

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 491 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (491)
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Showing 1-30 of 491 reviews
Excelente customer service
I had to back several times for materials each time cashiers were very nice quick to check us out
by
    • Recommended
    Great Store, nothing else to say
    Store is all ways stocked, all ways find what I need
    by
      • Recommended
      Great Customer Service
      Powder Spring Store Great store
      by
        Home Depot Pro???????????????????????
        Why did I become a Home Depot Pro??????????????????????? I have to spend 30 minutes at check out just to recieve discounts that should be automatic! ie. Tax Exemption and Gold Tier pricing...
        by
          Best Home Depot
          Every time I come in I can find what I am looking for and if not an associate is always willing to help me no matter how big or little of a problem I have.
          by
            • Recommended
            Great associates!
            Gil was such a great help i appreciate him and this Home Depot so much!
            by
              • Recommended
              Had everything that I needed
              I'm remodeling my kitchen and bathroom and was able to buy everything that I needed.
              by
                • Recommended
                experience on line ordering
                We came in the store needing assistance to order two items on line and Steve was especially helpful.
                by
                  • Recommended
                  Great Shopping Experience
                  I always have a great shopping experience at Home Depot. I get greeted when I walk into the store, someone is alway available to help me locate items or to answer my questions about products. I'm able to promptly make my selection, make my purchase, and go. That's alway a plus for me. Home Depot is the place to be.
                  by
                    Amazing and Friendly Staff
                    I stopped by to bring back some excess materials from my huge construction project at my house and was nervous because I had multiple receipts and items that spanned over at least 2 months. Steve was super helpful and sorted through each item and transaction with ease and patience.
                    by
                      • Recommended
                      Best Home Depot in Our Area
                      This is the best Home depot in our tri county area. They are friendly and helpful and glad to help you without looking like you're a bother to them. The store is clean and neat and stocked well. I drive past the Home Depot in the area where I live to go to this one.
                      by
                        • Recommended
                        Best Home Depot Customer Service I’ve Ever Experienced.
                        I spend almost $100k annually at HD. I use many locations across a couple of states. Powder Springs is the only one that is consistently great when it comes to customer service. They set the bar for all other Home Depot locations I have experienced.
                        by
                          • Recommended
                          Great overall Assistance
                          I recently visited Home Depot Store#6940 and was met with excellent customer service throughout my entire shopping experience. From the moment I entered the store, the staff were dedicated to ensuring I had everything I needed. They helped me find the right supplies for my project, double-checked each item to make sure I was getting the right sizes and quantities, and packed up my items with care. They even offered to help me transport my purchases to my car. Their commitment to customer service was impeccable and I highly recommend Home Depot Store#6940. The staff's commitment to customer service was truly remarkable. They worked diligently to build my order, double check my items, and safely transport my purchases to my vehicle. They took extra care to ensure my items were packaged securely and with great care. The staff was friendly and knowledgeable, providing helpful advice when needed. I'm extremely satisfied with my experience at Home Depot Store#6940. I was impressed with their commitment to customer service and dedication to ensuring my order was filled correctly and in a timely manner. Highly recommend!
                          by
                            • Recommended
                            excellent employees
                            I love going to this Home Depot for the most part because I dont know every associate, the associates are awesome and helpful. They keep their areas clean and are always willing to help me find what I am looking for.
                            by
                              • Recommended
                              l LOVE THE EMPLOYEES ..
                              This store has awesome help..Karen, Darlene and Montana are the best. Steve and Wilmot are great too. The only person you need to worry about is the assistant manager Noah very arrogant and mean. Other than that shop away and know that they will help you find whatever you are looking for.
                              by
                                • Recommended
                                Thank you, Asa
                                Thank you, Asa, for helping us with getting our supplies in the car. So kind!
                                by
                                  • Recommended
                                  Willmont for the Best Employee
                                  Best customer service experience at a Home Depot by Willmont. He was positive, kind, friendly, helpful and knowledgeable! He found exactly what I needed and went the extra mile to help me get what I needed. 5 stars! Way to go Willmont!
                                  by
                                    • Recommended
                                    Best of the best
                                    I purchased a water heater from here, and while that version of adulting isn't appealing at all, Dan, Mr. Phil, Steve, and Gina made my experience so worthwhile. God bless them for blessing me ❤ This is where you want to shop!
                                    by
                                      • Recommended
                                      Helpful staff
                                      Every staff was courteous and willing to assist.
                                      by
                                        • Recommended
                                        Lack of help and managers who do not care
                                        This was the second time I asked for help with a special light bulb and the second time no one was working who knew light bulbs and the second time managers did not care to come help. The nice cashier spoke to at least 2 managers that I heard and neither cared enough about customers to come even speak with me.
                                        by
                                          Employees are great
                                          Walmot helped me out a lot, he waiting patiently while I was paying for my items so he can help me unload the items in my car . Great guy he needs a raise .
                                          by
                                            Great Attitude!!
                                            Evangeline always is helpful and makes for the check-out to be a smooth process. We need more of her in the retail business.
                                            by
                                              • Recommended
                                              Great customer service.
                                              Steve, great job, thanks for your advice about my mower. Very friendly people at this location.
                                              by
                                                • Recommended
                                                Employees are great!
                                                Second trip today! Both trips were very pleasant, found the items needed for my project with the help of William in flooring. Nice, Friendly young man! Shannon was my cashier which was also very Nce & Friendly.
                                                by
                                                  • Recommended
                                                  Customer Service
                                                  Asa at the Powder Springs location was very helpful, he offered his assistance when I thought I didn’t need it. Great guy
                                                  by
                                                    • Recommended
                                                    Great checkout experience
                                                    Cashier Alicia was efficient and pleasant. Shows dedication.
                                                    by
                                                      Everyone was friendly and helpful and nice I love shopping at this location
                                                      This customer chose to rate the product and not provide text.
                                                      by
                                                        • Recommended
                                                        Excellent customer service
                                                        I had a great experience shopping at this store. I was I a hurry so I asked an associate where I could find the items that I needed. I was directed to the product location with pinpoint accuracy which saved me very precious time. My sales cashier “Shannon” greeted me with a smile and made me feel welcomed.
                                                        by
                                                          • Recommended
                                                          Aliyah and 2 coworkers at gardening cashier outside were awesome!
                                                          Aliyah Dalys and other coworker were so nice kind and friendly and helpful on my visit. Dont know much about gardening and they helped me out. The three were so warm and welcoming. Made my day better.
                                                          by
                                                            • Recommended
                                                            Sad what one person can do
                                                            I was so happy to hear I was receiving a grill for father's Day. Me and my wife went, found the grill of a lifetime and a store associate named Joseph, sold me the product him and his co worker went to talk to a manager named Noah who told me I would receive the online price off 349.00 instead of 399.99 perfect evening!!! I walked up to a rude lady who I overheard talking to Noah who had just left just to ask to watch my cart. I realized I had the wrong credit card so drove 30 min home got it 30 min back to find out Mr Noah, of course was not there but oh Karen was who was still on the phone with Mr Noah. I reminded her of the conversation myself, my wife, Joseph and his helper all had with Noah. She told me pretty much I was lying. " She was on the phone with Noah still" but would not let me talk to him. Would not honer any price and told me she was the store manager. When I find out Noah is over Karen and Brett is over Noah. So lost my 50.00 in savings lost my warranty because of Karen and her oh so beautiful people skills. Put everything else back and got charged for a 2 pack of charcoal instead of the one I bought. I have built cell towers for 20 yrs watching about a million a yr go out of home Depot. Not to mention the home renovation we are and have been doing. This is by far the sorriest experience.. So to Noah, you need to stay until a competent manager can take over who will follow your orders and not stay on the phone for two hours. Joseph and the other guy thank you your help and attitude finding me the discount even though I did not get it you two went up and beyond...... 10 stars and a raise should be given.. Sue, you checked me out your work ethic and just being near you was a breath of fresh air.. Last and least Karen Wendy's and big lots is hiring I am sure your Betty crocker rude but would make a perfect fit as a yarn sewing bag girl.. top pay 16k yr Oh I forgot Noah was unbelievably helpful and did a mature great job helping us it is not at all his fault he truly from hello to bye was a perfect example of a leader and Manager
                                                            by
                                                              Showing 1-30 of 491 reviews

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