Reviews for Southeast Baton Rouge #370

The gate at the Garden center does not open the same time as the store. If you buy some garden items (mulch, plants, etc.) you have to bring them inside the store for check out.

I ordered online, had it delivered, had to return it and get a different one, have the first one picked up and the second one delivered. If this sounds complicated, it wasn't. The employees at East Baton Rouge were very patient, polite, and helpful thru out the entire process. I highly recommend the East Baton Rouge Home Depot.

I brought a beautiful washer and dryer and the employees always make my day .The worker Annemarie kemp is a beautiful worker .I met some awesome people at home Depot.Everone always willing to help.

I have bought from this store on several occassions. The staff is usually very friendly and helpful.

If you know exactly what you want and can locate it in the store self checkout will minimize your interface with employees. You can’t depend on inventory listed on the web site. Few if any store employees are willing or able to assist. Substantial additional training is needed here

Home Depot recommended that I cancel my order since they could not give me a date or time for delivery. Delivery wanted to come after the delivery gate was close. Delivwery called and said that Home Depot did not tell them that the gate closes at 5:00 PM. I told sales to make sure you tell them to schedule delivery before the gate closes at 5:00 PM

I buy constantly from this store!!

I visit this store a few times a month for projects around the house and yard. I’m an engineer, so I plan and I have high expectations. When younger I managed a retail store, so I know what it takes to do it successfully. The management of this store does an amazing job of assuring that the inventory is adequate and in good condition. The store is kept clean and orderly every day. The employees are always busy addressing the above tasks, but they take the time to proactively find out if I need help. Anytime I do ask for help, the employee does a great job of satisfying my needs. They usually are able to help me find a solution. These observations apply to the last 3 or 4 years. Before that the store was average. Now, it is very above average. This is a reflection of great management!!! This is the store on Highland Rd. in Baton Rouge.

I have had the same problem at that store two other times.