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Showing 1-30 of 374 reviews
Jul 20, 2019
the cashiear was very rude she said don't you know everybody (got) to pay she would not honor th...
the cashiear was very rude she said don't you know everybody (got) to pay she would not honor the coupon that home depot sent to me the coupon said special offer attached It should have said special offer to be disrespected
by
Verified Purchase
1 found this review helpful
Jul 6, 2019
Great store!
Great store!
by
Verified Purchase
Recommended
May 28, 2019
The associate in the appliance department was very friendly and helpful. She was very knowledgeab...
The associate in the appliance department was very friendly and helpful. She was very knowledgeable about the brands and the models to help us better make a decision on which appliance was the best fit for our family.
by
Verified Purchase
Recommended
May 6, 2019
The employees were kind and knowledgeable of products and locations of products.
The employees were kind and knowledgeable of products and locations of products.
by
Verified Purchase
Recommended
May 2, 2019
Everyone is very helpful and informative
Everyone is very helpful and informative
by
Verified Purchase
Recommended
Apr 8, 2019
I'm building a new house and need aluminum windows with clear glass, and steel doors with clear g...
I'm building a new house and need aluminum windows with clear glass, and steel doors with clear glass, The Home Depot is the only home center that can order exactly what I need, and at a price below what I was expecting to pay.
This store is an hour away from me but I only buy my windows and doors at this store because it's the only place that I have found that I can order exactly the windows and doors that I want (always for less than I expected to pay)....and has knowledgeable employees that know more about the product than I do.
by
Verified Purchase
Recommended
Mar 30, 2019
The associates at the Southlake store are friendly, knowledgeable and just awesome. This is the ...
The associates at the Southlake store are friendly, knowledgeable and just awesome. This is the best HD we've visited, and our #1 store of choice.
by
Verified Purchase
Recommended
Feb 22, 2019
The store is always clean, everyone is always very helpful and informative, and everything is eas...
The store is always clean, everyone is always very helpful and informative, and everything is easy to find.
by
Verified Purchase
Recommended
Dec 28, 2018
The attitude and comments of the electrical attendant was extremely rude as he told me “Well if y...
The attitude and comments of the electrical attendant was extremely rude as he told me “Well if you would select the Southlake store maybe it could tell you”
by
Verified Purchase
1 found this review helpful
Dec 3, 2018
Although no one asked to help. They had items in stock
Although no one asked to help. They had items in stock
by
Verified Purchase
Recommended
Nov 26, 2018
Excellent employees!!!!
Excellent employees!!!!
by
Verified Purchase
Recommended
Nov 2, 2018
Even though Home Depot has a published policy of "not being undersold" the store gave me a signif...
Even though Home Depot has a published policy of "not being undersold" the store gave me a significant hard time about matching their own on-line prices and a competitors price on the very same appliances. Then they gave me a very hard time about honoring my coupon claiming exclusions even though the coupon had ZERO stated exclusions on it.
by
Verified Purchase
1 found this review helpful
Oct 29, 2018
The staff at this Home Depot is always willing to help answer questions, find products and help w...
The staff at this Home Depot is always willing to help answer questions, find products and help with project questions. They are by far the friendliest staff we have encountered, and they all seem to "LOVE" what they are doing!
by
Verified Purchase
Recommended
Sep 8, 2018
Great help and excellent service. The best Home Depot hands-down
Great help and excellent service. The best Home Depot hands-down
by
Verified Purchase
Recommended
Sep 5, 2018
Very helpful employees are very friendly
Very helpful employees are very friendly
by
Verified Purchase
Recommended
Jun 17, 2018
Friendly employees that know were things are
Friendly employees that know were things are
by
Verified Purchase
Recommended
Jun 17, 2018
Great store with great people. Wish they staffed the registers instead of having the self checkout.
Great store with great people. Wish they staffed the registers instead of having the self checkout.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 15, 2018
The Southlake store is cleaner and more orderly than the Keller store. The employees are also fri...
The Southlake store is cleaner and more orderly than the Keller store. The employees are also friendlier.
by
Verified Purchase
Recommended
Jun 14, 2018
Dismal employee help in accessing the mulch yesterday. Vanishing act was executed perfectly , tho...
Dismal employee help in accessing the mulch yesterday. Vanishing act was executed perfectly , though. Yuck.
by
Verified Purchase
Jun 12, 2018
The staff is friendly and knowledgable.
The staff is friendly and knowledgable.
by
Verified Purchase
Recommended
Jun 3, 2018
Nick in the flooring section took a lot of time to answer all of my questions. He was VERY knowle...
Nick in the flooring section took a lot of time to answer all of my questions. He was VERY knowledgeable, patient and friendly.
i would ask for him personally next time i have questions in the flooring department.
by
Verified Purchase
Recommended
Jun 3, 2018
Nick in the flooring section took a lot of time to answer all of my questions. He was VERY knowle...
Nick in the flooring section took a lot of time to answer all of my questions. He was VERY knowledgeable, patient and friendly.
I would ask for him personally next time i have questions in the flooring department.
by
Verified Purchase
Recommended
May 28, 2018
Excellent customer service today
Excellent customer service today
by
Verified Purchase
Recommended
May 27, 2018
Everyone is eager to offer assistance. The staff is always cheerful and courteous. This means a ...
Everyone is eager to offer assistance.
The staff is always cheerful and courteous. This means a lot to me.
by
Verified Purchase
Recommended
May 26, 2018
It is a very good store and the employees are great and very knowledgable.
It is a very good store and the employees are great and very knowledgable.
by
Verified Purchase
Recommended
May 25, 2018
I am a long time shopper of Home Depot. I like their products and prices. I am sure they save a...
I am a long time shopper of Home Depot. I like their products and prices. I am sure they save a few bucks on self check, but it is a nightmare when something goes wrong.
by
Verified Purchase
May 7, 2018
I would recommend the store because other than the cashier the employees on the floor were very f...
I would recommend the store because other than the cashier the employees on the floor were very friendly and very helpful
by
Verified Purchase
Recommended
May 2, 2018
Excellent store and friendly, helpful associates and store manager.
Excellent store and friendly, helpful associates and store manager.
by
Verified Purchase
Recommended
Apr 29, 2018
The customer service we received at Southlake store was outstanding. There were employees ready...
The customer service we received at Southlake store was outstanding. There were employees ready and willing to help. Very pleasant.
by
Verified Purchase
Recommended
Apr 13, 2018
I had the best experience at this store. WONDERFUL staff, product selection, everything! I would ...
I had the best experience at this store. WONDERFUL staff, product selection, everything! I would go here which is 30 minutes from my home to the one 10 minutes from my home