Reviews for Steele Creek #3662

We were looking for a washer and dryer. David Chable went above and beyond to make sure we knew everything about each washer and dryer. He throughly went to each washer and dryer to help me find the perfect match that met my needs. Thank you David Chable for the AWESOME and DETAILED customer service you provided! Whatever I need or am looking for in Home Depot, I will go find David Chable because I know he will go above and beyond to make sure I am informed and happy with my purchase!

Because of the way the employees treated my husband and I when we arrived with our son, I’d always go back here. We had two gentleman helping us decide which carpet to get and carpet pad. There was a younger guy, I believe his name was Callum and an older gentleman. I didn’t catch his name but he uses a stand up Walker to get around. Don’t think that stops him from assisting. He was quick to answer our questions and get the proper help with the manual things he couldn’t do, I showed up at this Home Depot in a bad mood we even had to replace carpet. I wasn’t as respectful as I would have liked to been. I’m pretty embarrassed about that but these two gentleman took it with grace and assisted in the most calm helpful manner possible. Half way through I just had to apologize I was in a foul mood because I didn’t want to have to buy carpet. That wasn’t on them at all, I should have never had an attitude. However, they handled it so well I was able to reflect on my attitude and apologize to them. The older gentleman was so personable and gave the best advice on how to not mess up our install of the carpet and the younger gentleman (Callum?) helped walk out stuff out to the truck. Then when he saw it was raining. He walked the carpet pad all the way back to carpet area to ensure our wrap was good and secure so it didn’t get wet, then brought it back to us. I can’t praise these two enough.

Item did not work properly and is easily hack. Did not feel safe buying this product.

Except exceptional sales associates at the Pro desk

This store is filled with the kindest people. You can tell they have great work ethics and get along. They provided top notch customer service!

Never had I experienced such a rude service here. Will avoid this store.

Item bar code would not scan and cashier could read so the solution was for me, the customer to go back through the store and being another one up.

All of the employees are friendly and go out of their way to help you.

The customer service representative Millie was extremely helpful and knowledgeable and definitely went above and beyond to help with my purchase of our new Weber Genesis II Natural Gas Grill!!

I went to this location to purchase a refrigerator after visiting a competitor's store (whereas I was not pleased). Home Depot had a sales woman named Bridget. Bridget was delightful, patient and knowledgable about all components of refrigerators! She patiently assisted me with a smile as I looked at and examined every nook and cranny of over 10 different refrigerators. This woman was exceptional and treated me as a valuable customer. When I return to Home Depot, I will look for Bridget and you should too!!! I am a very happy customer.

I shop here all the time and I've never had anything but great service!!

Anthony D'Agostino, an appliance specialist, was very informative and helpful. He has deep understanding of kitchen update & kitchen appliances. When I asked him multiple questions, he answered them both patiently and professionally. I am really satisfied and happy with the shopping at Home depot today. I have another project later this year. And thankfully, I know where to go!

Walked the entire store trying to find what I needed and couldn't find an employee to help me. I was just going to leave and go elsewhere (competitor) when an older gentleman named Ron in an apron appeared and asked if I needed help. I told Ron what I was looking for and Ron knew exactly where it was. I asked Ron if this was his area of the store and to my surprise Ron said he worked in the back with freight. I had to be helped by someone from all the way in the back of the store. You need to move Ron to the front!

Linda Reynolds is a cashier at the River gate store. She has amazing interpersonal skills and unparalleled customer service skills. She always makes my experience better.

The employees are always helpful and go the extra mile to assist me.

Excellent choices. Excellent helpful employees

The #1 guy in the garden department his name is Brent is it pillow for the whole store when it comes to Great excellent customer service and I am pleased with the fact that if I can't find something in the store there's always someone to help me find it online or at another store.

I do not know about store 3662. My receipt shows store 3663, Knightdale NC. The 3662 number came up after I completed the online survey. I guess something in the Home Depot system that picked the wrong store. Sure miss the good ol' days when the local hardware store knew who customers were, and took time to help their customers. Home Depot can't even get the correct store in their survey about themselves :(

My experience was unparalleled to any other. I was helped by Gabriel. I simply walked in to purchase a new yard sprinkler. He led me to the aisle and helped me pick out the one that was closest to my original. As I was leaving the store, I saw him hard at work helping someone else. The customer service I received was the epitome of great customer service.

Store is unorganized. Staff is clearly not trained very well. Management needs to come out of the office and see what’s going on in the store.

Very clean and maintained store. The employees were well trained, polite, professional and helpful. They had a variety of lawn mowers for me to select from. Mr. Ian I appreciate all great service today. You were attentive my needs.

Kenisha & Maiya in Customer Service were outstanding in helping me with a online delivery that was wrong. They then reordered my item with the online department to make sure it would be correctly resent.

This Home Depot has improved greatly in the five years I've been in the area. Their Garden Center beats every other big box store in the area. A clean store, well stocked.

I always find what I need here thanks to the great associates at this store.

I just want to give ⭐️⭐️⭐️⭐️⭐️ To:Morgan Hughes from appliance at the Rivergate park way Store in Charlotte Nc. Excellent costumer service thank you!!

If you are in the market for a new appliance, Anthony D. is the guy to go to! Helpful, patient, courteous, and knew his stuff! Five star in customer service!

The attitudes of multiple store employees is extremely unprofessional. It seems as if it is a bother for them to assist a customer. Perhaps Better screening of applicants , instead of getting warm bodies would be helpful

This store is staffed really well, you don't have to go around the whole store trying to find someone that can help you. The employees are also sweet and seem to really care about your needs and help resolve any problems you are needing help with. This was my first time coming to this store and this is my go to home depot from now on. I definitely recommend it to anyone.

Friendly professional people doing things the right way

Always fun to shop and get projects done!!