#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(480)641-6335

Rental Center

(480)641-4303

Store Hours

Mon-Sat:
5:30am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6838 E Superstition Springs Blvd

Mesa, AZ 85209

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Customer Store Reviews

  • 4.7 out of 626 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (626)
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Showing 1-30 of 626 reviews
Appreciate the whole Team!
It was nice to find the marine (water proof) epoxy for my snowboard repair. With my 'Dutchman' jig, supplied parts and epoxy - my vintage snowboard will be ready for the slopes. Thank you.
by
    • Recommended
    Unsafe Parking lot / Homeless Camp
    This store appears to be unsafe to goto. The management has allowed store parking lot to become a homeless camp with multiple RVs parked for multiple weeks. One clearly not running and appeared to be towed in with a tow bar out in front of it. The other day one RV even had a hot tub set up outside IN THE PARKING LOT.
    by
      Carpet purchased & installation
      From start to finish I couldn’t ask for better service! Both employees in carpet section were EXCELLENT and my installer was TOP NOTCH! Excellent communication throughout entire process! Thank You, Scott
      by
        • Recommended
        Employees need more training
        Went into the store with pictures & a video of what needed to be repaired. None of the employees that were working in the plumbing section knew anything about plumbing so asking them for suggestions was pointless. Showing them the pictures & video didn't help them. 5 trips to the store to get this & that to resolve the issue is a bit much. The employees either need to be trained for ALL departments or trained for specific departments that they will. E assigned to work in.
        by
          I always get great customer service at this location
          The employees here are very nice and always willing to help. Every time I’ve come to this location everyone is very nice and helpful they actually act like they like their jobs unlike some other places. Colleen especially in appliances was very helpful on helping us pick out a new refrigerator. The managers at this location should be proud of their employees.
          by
            • Recommended
            Rude
            They should be better with there customers service
            by
              EQUIPMENT RENTAL SCAM
              ALWAYS check your receipt when renting equipment. I clearly verbally declined the protection coverage for a carpet cleaner and composite spreader. Both employees swiped the screen to the end for signature never allowing me to actually the “contract”. I was asked if I wanted a copy of my receipt, which thankfully I did otherwise I wouldn’t have noticed the charges for the declined protection plan. After contacting a manager I was told she knew for a fact they always read you the contract. Well neither myself or my father can attest that this never happened. After a longer than necessary conversation and a few sighs from The manager I will be getting store credit for the “fraudulent” charges. Interestingly, there is a class action lawsuit regarding this exact issue.
              by
                mr
                I went to this store for a particular kind of caulk. On my way over to it, I was greeted by two employees. One said good morning and the other asked if I was finding what I needed. When I got to the appropriate counter, a third employee approached me and asked if I had any questions or needed help. When I checked out on the #@!! self-checkout I didn't put the scanner back properly. My error was displayed, but before I had a chance to react the supervisor was there and finished my transaction for me. We laughed at my ineptitude. This store must be in a magnetic field,or a time warp. Something is causing a return of customer service. FIVE STARS
                by
                  • Recommended
                  The Best Home Depot ever
                  The Greatest.Staff ever,
                  by
                    • Recommended
                    Great place to shop
                    I needed help deciding how to complete my project and got some very helpful ideas and help finding the products to use.
                    by
                      • Recommended
                      Any size project
                      We drive a bit further but always happy with our outcome with any size project. We have yet to encounter an associate that can’t help us but if they don’t know they find us help
                      by
                        • Recommended
                        Seasoned professional associates
                        See my earlier comments regarding the extra help I received in the plumbing department.
                        by
                          • Recommended
                          Very helpful
                          Two very nice employees approached me to help me find something I needed. I didn't have to search for someone to help answer my questions. Such a nice change. Definitely appreciated their willingness to help.
                          by
                            • Recommended
                            Good products but not available in Quantities needed
                            I wanted to buy 11 of one item but only Five were on shelf. Instead bought 6 of a substitute. Had to go to Apache Junction store to get Six more. Did not have any Satillo tile in stock despite it being a popular item. I had to order online and have it shipped.
                            by
                              Excellent experiences
                              We drive a little farther to go to the superstition Home Depot store. The employees are always helpful knowledgeable and we can always find help unlike other stores where we can never find assistance when we need it. The online shopping experience was an A+
                              by
                                No employees working in the appliance department
                                Went to the store to buy appliances since they’re having their big sale only one employee working in the department. She was busy with another customer for an hour and 20 minutes. I finally walked out.
                                by
                                  Everything I need for my entire house and so close to my home.
                                  I have been working on several projects and rely on the Home Depot for all my supplies.
                                  by
                                    • Recommended
                                    Lucas @ Returns Desk: Polite & Helpful!
                                    Lucas in returns is the reason I go to this location. Polite & always helpful just like most of the staff. This location’s far outshines others nearby.
                                    by
                                      • Recommended
                                      Great Job in Store #056
                                      Hello, I just put in a reciew for #415 in Qween Creek, It was not for you store and I wanted I wanted to make sure you did not think I was choosing your store, for this review. I did visit #056 store I happened to be in the area. I went to Store #415..HOWEVER I did have a Great experience in your store # 056 with someone helping me with Garden Equipment for my fruit Trees irragation, he was quit knowledgeable! Thank you for understanding
                                      by
                                        • Recommended
                                        Available Staff
                                        At other stores that are closer to me, I have to hunt down someone to help me. Here at HD, the staff is knowledgeable and helpful even if is not their usual department. If they don't know, they will get you someone who does. I love this HD.
                                        by
                                          • Recommended
                                          Great Products
                                          Home Depot always have what I need to take care of projects around the house weather in Chicago or Arizona
                                          by
                                            • Recommended
                                            Delivery sucks
                                            Have tried 6 times for delivery, a 14 hr window is not appropriate
                                            by
                                              Awesome employee(s)
                                              Went in with a list of stuff for my new move in. Phebe R. was working and asked if I needed help finding anything. She went above and beyond helping me and answering questions. She is absolutely the best! Victor was my check out and did great too!
                                              by
                                                • Recommended
                                                Strong desire to help. Pleasant & friendly attitude. Knowledgeable.
                                                Excellent assistance regarding details on my purchase. Remained patience as I asked many questions
                                                by
                                                  • Recommended
                                                  Good service, fast and accurate
                                                  We’ve purchased all of our appliances from Home Depot. It’s always a great experience. This was time was the same up until I received a call the next day about them delaying our delivery which really sucks because we have no washer until the new one arrives. Other than that everything was good.
                                                  by
                                                    • Recommended
                                                    Helpful staff always friendly,
                                                    I had a need to find a special water valve under my sink and the department helper employee located at immediately. Also, she located a drain hose for my dishwasher with no problem. Very friendly, smiling, good attitude!
                                                    by
                                                      • Recommended
                                                      Great store, No complaints
                                                      We just bought a tool box and many other items recently and we have always had a good experience, very helpful, much appreciated. No problems…
                                                      by
                                                        • Recommended
                                                        Excelkent Home Depot. had the Husky Blades and Sunglasses and Gloves and Odoban
                                                        Excelkent Home Depot. had the Husky Blades and Sunglasses and Gloves and Odoban WE NEEDED!! suggestion: put the DISPLSY OF YOUR GREAT SELECTION OF SUNGLASSES BY THE CHECKOUT SECTION. ALSO… -as well as by Customer Service!!! THANK UOU!!!
                                                        by
                                                          • Recommended
                                                          Returned item
                                                          Returned an item and instead of the item being refunded it was processed as a purchase two days later.
                                                          by
                                                            Outside Screendoor
                                                            We started searching for an outside screen door and found the gal in this department very helpful. She was knowledgeable and articulate in the I formation we needed. We will Definetly buy a screen door there!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 626 reviews

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