#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(480)641-6335

Rental Center

(480)641-4303

Store Hours

Mon-Sat:
5:30am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6838 E Superstition Springs Blvd

Mesa, AZ 85209

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 628 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (628)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 628 reviews
Laci at the Pro Desk was excellent and the store manager went out of their way to help us get all...
Laci at the Pro Desk was excellent and the store manager went out of their way to help us get all the different materials we needed. I would recommend them for any building project. Having someone at the Pro Desk who was knowledgeable really helped. I havew to say everyone went out of their way to help us get what we needed. We were there 4 hours picking out lumber, choosing materials, etc. Great experience.
by
  • Verified Purchase
  • Recommended
The cashier "Gail" was rude and needs retraining in customer service. My husband is a Veteran and...
The cashier "Gail" was rude and needs retraining in customer service. My husband is a Veteran and I presented his drivers license with the endorsement "VETERAN." Gail the cashier said he had to be present to use it. I informed her he is 83, on oxygen, and not feeling well. She didn't care. I should have shopped at elsewhere that loves the Veterans and appreciate them and their family. Obviously Home Depot employee Gail doesn't! I won't be shopping this Home Depot ever again. My purchases for my home remodel will be with a competitor.
by
    Poor customer service
    Poor customer service
    by
    • Verified Purchase
    We went in to purchase a new washing machine. Jon in the Appliance section was extremely helpful...
    We went in to purchase a new washing machine. Jon in the Appliance section was extremely helpful in answering all our questions about the product and the extended warranty along with it's options. We are very excited about our new washing machine and will definitely shop at his store again.
    by
    • Verified Purchase
    • Recommended
    Keep up the good work. Store clean, easy walkthrough, good stock items available.
    Keep up the good work. Store clean, easy walkthrough, good stock items available.
    by
    • Verified Purchase
    • Recommended
    My wife and I highly recommend this store. Very friendly staff, clean store, great stocking quant...
    My wife and I highly recommend this store. Very friendly staff, clean store, great stocking quantities. Overall this Home Depot is a great location!
    by
    • Verified Purchase
    • Recommended
    Home Depot is the best store ever with so many helpful employees! I never feel stupid about aski...
    Home Depot is the best store ever with so many helpful employees! I never feel stupid about asking a question.
    by
    • Verified Purchase
    • Recommended
    This store is very well stocked ,things are usually pretty easy to find and if I have trouble it ...
    This store is very well stocked ,things are usually pretty easy to find and if I have trouble it has very informed and helpful employees
    by
    • Verified Purchase
    • Recommended
    This is the cleanest and best stocked store I have seen in the valley , would definitely recommen...
    This is the cleanest and best stocked store I have seen in the valley , would definitely recommend this store to all my clients and colleagues
    by
    • Verified Purchase
    • Recommended
    It was great I needed several large and varied items for a new project. Everyone from greeting to...
    It was great I needed several large and varied items for a new project. Everyone from greeting to helping me load was beyond helpful, friendly, kind, and amazing.
    by
    • Verified Purchase
    • Recommended
    This stores employees are so helpful, the store is neat and clean. Most of all, Laura "Nix" Jacks...
    This stores employees are so helpful, the store is neat and clean. Most of all, Laura "Nix" Jackson, she's really great! Thanks to her, I will be visiting this location most. Not a lot of people offer the type of customer service as she did. I was able to purchase items instore and online as well. This store is amazing! Thank you to everyone working so hard to giving us great customer service, we appreciate all of you.
    by
    • Verified Purchase
    • Recommended
    Want a great experience at Home Depot, make this location your main store! Number one in customer...
    Want a great experience at Home Depot, make this location your main store! Number one in customer service!! Not many people go out of their way for others anymore but Dario and Cody sure know how to dazzle customers!
    by
    • Verified Purchase
    • Recommended
    Associate Michaela is very professional and helpful. She noticed us standing in line and went out...
    Associate Michaela is very professional and helpful. She noticed us standing in line and went out of her way to scan our items and speed up the process. She held our bulky items in place while we made our payment. Upon completion of our transaction she thanked us for our business and wish us good evening. People like this are an asset to their organization, especially in today's age of disappearing customer service. In the future I will make it a point to visit this Home Depot even though it is not the closest to our home. Thank you Michaela for a great job.
    by
    • Verified Purchase
    • Recommended
    The staff at this store#0456 are some of the best customer service people in the valley
    The staff at this store#0456 are some of the best customer service people in the valley
    by
    • Verified Purchase
    • Recommended
    Home Depot is my store I love the store employees are friendly and very helpful I will always con...
    Home Depot is my store I love the store employees are friendly and very helpful I will always continue to shop Home Depot
    by
    • Verified Purchase
    • Recommended
    Our cashier Michaela was a pleasure. She was in great spirits and was fast and efficient with any...
    Our cashier Michaela was a pleasure. She was in great spirits and was fast and efficient with any help we needed to cash out. Her smile was great to see in the store.
    by
    • Verified Purchase
    • Recommended
    Shopping there on 11/12/2020 for foam window sealing tape, I realized I had left my reading glass...
    Shopping there on 11/12/2020 for foam window sealing tape, I realized I had left my reading glasses in the car. A young floor associate was nearby so I asked him if he could help me because I couldn’t see well. He boldly told me: “My eyes aren’t too good either” and without any further assistance he calmly proceeded to drive off on one of these electrical elevating platforms used to reach high shelves. I was left helpless, blown away by his boldness and total disrespect. Complained to Vicky, store manager. What kind of customer service is that???
    by
    • Verified Purchase
    Thanks to the cashier she did a great job
    Thanks to the cashier she did a great job
    by
    • Verified Purchase
    • Recommended
    Excellent service at ProDesk. I will definitely shop here more often. My favorite Home Depot loca...
    Excellent service at ProDesk. I will definitely shop here more often. My favorite Home Depot location!
    by
    • Verified Purchase
    • Recommended
    Associates, managers, and cashiers extremely helpful and friendly
    Associates, managers, and cashiers extremely helpful and friendly
    by
    • Verified Purchase
    Rude cashier. Cashier refused to acknowledge and price match from the Home Depot website. Said, p...
    Rude cashier. Cashier refused to acknowledge and price match from the Home Depot website. Said, pointing to the website on my cell phone, "That don't mean nothing to me." The store main aisle was so overcrowded with merchandise for sale that people were forced either to wait to walk past or were forced to brush against each other to pass along the aisle. No adequate space for social distancing! I would have rated the store no stars if possible after this experience.
    by
    • Verified Purchase
    Your store was clean. Product was in stock. Staff was friendly and helpful. Your stores are very ...
    Your store was clean. Product was in stock. Staff was friendly and helpful. Your stores are very well equipped to meet my needs.
    by
    • Verified Purchase
    • Recommended
    They have measures in place to keep both the employees and customers safe. All employees wearing ...
    They have measures in place to keep both the employees and customers safe. All employees wearing masks properly. They were very friendly and helpful. They make you feel like you are the most important person at that moment. Kyle helped us in the appliance area. If you need new appliances visit Kyle. He is very fast, friendly, and thorough. Thank you Kyle!!!
    by
    • Verified Purchase
    • Recommended
    The Superstition Springs store in Mesa, AZ is very organized, clean, and has ample inventory. The...
    The Superstition Springs store in Mesa, AZ is very organized, clean, and has ample inventory. The sales associates are knowledgeable and helpful about items in the department that they either manage or work as sales associates. This is our preferred store for the majority of are purchases.
    by
    • Verified Purchase
    • Recommended
    Laura Nix is great and amazing.
    Laura Nix is great and amazing.
    by
    • Verified Purchase
    • Recommended
    Laci Sears, the Pro Account Sales Associate, is the best ever.
    Laci Sears, the Pro Account Sales Associate, is the best ever.
    by
    • Verified Purchase
    • Recommended
    Excellent customer service
    Excellent customer service
    by
    • Verified Purchase
    • Recommended
    Store was clean, staff friendly and well stocked
    Store was clean, staff friendly and well stocked
    by
    • Verified Purchase
    • Recommended
    I was not happy. Five store employees were either not wearing masks, or had them at their chin, o...
    I was not happy. Five store employees were either not wearing masks, or had them at their chin, or only covering their mouth, not their noses. In addition, I saw at least 4 customers not wearing masks. This pandemic will not end until people take safety precautions seriously.
    by
    • Verified Purchase
    1 found this review helpful
    I drive by other similar stores to shop here because there are always carts where you need them a...
    I drive by other similar stores to shop here because there are always carts where you need them and load out available unlike other stores where you have to run around looking for carts and wind up loading yourself.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 628 reviews

    Nearby Stores

    Find Another Store

    1545 S Crismon Rd

    Mesa, AZ 85209

    4.06 mi

    Pro Service Desk

    (480)358-6730

    Mon-Sat: 5:00am - 10:00pm

    Sun: 7:00am - 8:00pm

    425 S Val Vista Dr

    Mesa, AZ 85204

    4.21 mi

    Pro Service Desk

    (480)641-4431

    Mon-Sat: 5:00am - 10:00pm

    Sun: 7:00am - 8:00pm

    6708 E Mckellips Rd

    Mesa, AZ 85215

    4.72 mi

    Rental Center

    (480)324-2370

    Pro Service Desk

    (480)324-2364

    Mon-Sat: 6:00am - 10:00pm

    Sun: 7:00am - 8:00pm