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Showing 1-30 of 260 reviews
Mar 11, 2021
Great service with friendly staff
Great service with friendly staff
by
Verified Purchase
Recommended
Mar 10, 2021
It was a fairly decent place to shop
It was a fairly decent place to shop
by
Verified Purchase
Recommended
Feb 13, 2021
I like home depot. Every thing seemed too be just right.
I like home depot. Every thing seemed too be just right.
by
Verified Purchase
Recommended
Jan 8, 2021
Thank you Elizabeth L and Zack for helping me today, You guys were Great. Zack you was Awesome !!...
Thank you Elizabeth L and Zack for helping me today, You guys were Great. Zack you was Awesome !! You help me find everything I needed and ask for That’s what helping a customer is all about Thank you! Elizabeth L in Customer Services you was Awesome also you made sure Everything I needed was ordered and Thank you so much for your time and making sure everything was Right! Thank you again!
by
Verified Purchase
Recommended
2 found this review helpful
Dec 23, 2020
Great customer service. Had to return a generator that had an issue with a solenoid right out of ...
Great customer service. Had to return a generator that had an issue with a solenoid right out of the box. When the manufacturer (DuroMax) told me I would have to perform the repairs myself, I contacted Home Depot customer service and they said no, bring it back to the store. Lisa and her Manager took care of the return and assisted in ordering a replacement generator. Excellent customer service.
by
Verified Purchase
Recommended
1 found this review helpful
Dec 1, 2020
The Employees could not have been less helpful or more incompetent. I will Happily spend more mon...
The Employees could not have been less helpful or more incompetent. I will Happily spend more money elsewhere just so I don't have to see that trademark deer frozen in the headlights look your associates give when you ask for assistance, followed by the inevitable "let me find someone else". I was going to buy a dishwasher for my home, and the materials for a wheelchair ramp for my father who has terminal cancer for Christmas this year, but if my patronage, time, and inconvenience means so little to you, I would have to be an absolute imbecile to spend my money with your company.
by
Verified Purchase
Oct 4, 2020
The Sylacauga Home Depot store is always very clean, stocked and the staff including management a...
The Sylacauga Home Depot store is always very clean, stocked and the staff including management always go out of their way to help and satisfy their customers. I am a very hard person to please, but they always succeed in doing so. I highly recommend this Home depot to anyone looking to buy building materials. The management team there is top notch and are always very polite, friendly and helpful.
by
Verified Purchase
Recommended
1 found this review helpful
Aug 24, 2020
Overpriced and poorly managed. Departments are constantly shorthanded, it isn't like this at thei...
Overpriced and poorly managed. Departments are constantly shorthanded, it isn't like this at their other store in Alexander City for some reason.
by
Verified Purchase
Aug 14, 2020
If your a Veteran, don't bother to state such because they don't care.
If your a Veteran, don't bother to state such because they don't care.
by
Verified Purchase
Jul 14, 2020
Excellent store with high quality employees
Excellent store with high quality employees
by
Verified Purchase
Recommended
Jul 8, 2020
Employees were friendly and very helpful. Found all items I needed.
Employees were friendly and very helpful. Found all items I needed.
by
Verified Purchase
Recommended
Jun 4, 2020
Employees Are very Knowledgeable about their products and where they are to be found.
Employees Are very Knowledgeable about their products and where they are to be found.
by
Verified Purchase
Recommended
Jun 4, 2020
This is a good Home Depot store. The store is clean and neat. The people are helpful and actual...
This is a good Home Depot store. The store is clean and neat. The people are helpful and actually know what they are doing. The person working in appliances was especially nice and very helpful. We probably would not have made the purchase that we did if it were not for her.
by
Verified Purchase
Recommended
May 29, 2020
These people were just plain rude to me. One refused to check me out, had to get a manager. Then,...
These people were just plain rude to me. One refused to check me out, had to get a manager. Then, no one offered to help me load the hotwater heater. Unbelievable!!!
by
Verified Purchase
May 22, 2020
Love Home Depot . Friendly employees ,always helpful .
Love Home Depot . Friendly employees ,always helpful .
by
Verified Purchase
Recommended
Apr 27, 2020
Good store to shop in. Employees very helpful andthe the store was clean and well stocked ...
Good store to shop in. Employees very
helpful andthe the store was clean and well stocked
by
Verified Purchase
Recommended
Apr 22, 2020
The associates at the Sylacauga Home Depot were very helpful in assisting us with the purchase of...
The associates at the Sylacauga Home Depot were very helpful in assisting us with the purchase of an appliance for our home, especially Sarah. We will certainly do business there again. I wish that the store in Alexander City, where we live, was as helpful.
by
Verified Purchase
Recommended
Mar 28, 2020
Customer service was above and beyond.
Customer service was above and beyond.
by
Verified Purchase
Recommended
Feb 9, 2020
Great display in tile & flooring department. Elysia Bailey was most helpful in selecting variou...
Great display in tile & flooring department. Elysia Bailey was most helpful in selecting various colors & sizes. Also, very knowledgeable about flooring products.
by
Verified Purchase
Recommended
Jan 22, 2020
Employees like Elysia help me get the right supplies I need for the jobs I'm on.... You have a St...
Employees like Elysia help me get the right supplies I need for the jobs I'm on.... You have a Store full of great employees, all willing to help on the spot....
by
Verified Purchase
Recommended
Dec 28, 2019
The cashiers are always so friendly! On the other hand we had a question about blinds.The employe...
The cashiers are always so friendly! On the other hand we had a question about blinds.The employee and his supervisor were extremely unfriendly and had a very condesending attitude.
by
Verified Purchase
Recommended
Nov 8, 2019
Sylacauga Home Depot is a great store. Everyone is always friendly. The store is always clean & n...
Sylacauga Home Depot is a great store. Everyone is always friendly. The store is always clean & neat. If I have any questions, someone is always willing to answer them & point me in the right direction.
by
Verified Purchase
Recommended
1 found this review helpful
Oct 30, 2019
Rudest employees of any Home Depot store I've visited!
Rudest employees of any Home Depot store I've visited!
by
Verified Purchase
Oct 27, 2019
You need to remove the returns department and put checkout cashiers there. So you don't have to w...
You need to remove the returns department and put checkout cashiers there. So you don't have to walk all over the store to get checked out. People with handicap problems such as COPD have trouble walking long distances and it is very inconvenient to do so.
by
Verified Purchase
Recommended
Oct 24, 2019
I went in to buy a lock-set for a door at my house. I found the lock-set I wanted then ask a floo...
I went in to buy a lock-set for a door at my house. I found the lock-set I wanted then ask a floor person if I could get someone to re-key the lock-set for me. She made the call for someone to help me. No one came so a recall was made and in a few minutes some guy from the office came out and ask what I needed. I told him, to have this lock-set re-keyed he told me no one was on duty that could do that so I left. On the way home I called the store and ask if someone would be there tomorrow. the Lady I talked to came back after a bit and said there was someone there that could re-key the lock set for me. So I turned around and went back. Liz from hardware was there to meet and she did accomplish what I needed done, re-key the new lock set to my old key. She was very pleasant and knowledgeable and apologized for the delay in service. She is the one that made the sale and is also the reason I will return to this store. What would be good to find out is why the guy " from the office " had no clue who was working that day.
by
Verified Purchase
Recommended
Oct 12, 2019
Always friendly and efficient in check out and information on products. A very nice and clean sto...
Always friendly and efficient in check out and information on products. A very nice and clean store and well organized!!
by
Verified Purchase
Recommended
1 found this review helpful
Oct 3, 2019
Smiles goes a long way n when u find what u need n the help. That's why I shop home Depot. I remo...
Smiles goes a long way n when u find what u need n the help. That's why I shop home Depot. I remodel my whole house Fromm the store n still buying n I c a stove n refrigerator I need n want. Thank you
by
Verified Purchase
1 found this review helpful
Sep 5, 2019
Great store to shop at . Very helpful employees. Well stocked and has everything I’m looking for ...
Great store to shop at . Very helpful employees. Well stocked and has everything I’m looking for and more .
by
Verified Purchase
Recommended
Aug 16, 2019
This store has very friendly service. I love shopping here. What I need is usually always in stock.
This store has very friendly service. I love shopping here. What I need is usually always in stock.
by
Verified Purchase
Recommended
Jul 22, 2019
I am always happy with the service and assistance I get when I visit this store. The employees a...
I am always happy with the service and assistance I get when I visit this store. The employees are always helpful.