#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(661)823-6002

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

507 North Mill Street

Tehachapi, CA 93561

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 583 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (583)
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Showing 1-30 of 583 reviews
Horrible customer service
I have gone to this store hundreds of times and have never received such horrible customer service as I have today. I went in and asked for a pallet of wood pellets and the cashier Jennifer didn't want to assist me because I was Hispanic. I then proceeded to tell her again what I needed and she just kept giving me attitude. Please have a talk with this lady.
by
    • Recommended
    great employees
    I had to make a 2nd trip to the store to find a battery & charger that was NOT included on an earlier trip (same day). I received help from 3 separate employees all stopping to help me find the rechargeable battery that wasn't where the computer said it was. Paul, Matthew and Rob didn't stop until the item was located. Thank you, Paul, Rob and Matthew! Great determination!
    by
      • Recommended
      Great staff at Tehachapi store
      Tehachapi THD is a very welcoming store to shop by. The staff is always welcoming and helpful, from finding to loading the items we need.
      by
        • Recommended
        Great customer service
        Everyone who works at my home depot are such a pleasure to do buisness with
        by
          • Recommended
          No hassle
          Always have when I need in stock and never any long lines in self check out
          by
            • Recommended
            Weekend Projects
            Easy to find products and quick to get back to the project. Plus excellent customer service.
            by
              • Recommended
              Excellent employee, everyone asked if I needed an help today.
              All of the store employees were more than happy and willing to ask if I needed any assistance or help. It was any excellent experience today and happy to shop at this location in the future, thank you.
              by
                • Recommended
                Store layout
                Generally, the store is well laid out for ease of finding products
                by
                  • Recommended
                  Great service
                  We use to supply our buisness. They are great
                  by
                    • Recommended
                    great employee
                    the checkout employee, Matt, was very helpful and super friendly! made us feel very welcome
                    by
                      • Recommended
                      Very good customer service
                      Went looking for new refrig. and wasn't rushed by Frances and other store associates were very friendly.
                      by
                        • Recommended
                        Upgrading my New Home
                        I bought my home a month and a half ago. Before I unpack, I decided I wanted to change a few things; floor, kitchen cabinets, and maybe a kitchen remodel. Home Depot employees in appliances went above and beyond in helping me transition to Tehachapi, but the ease of creating appointments for my home needs. I love Home Depot! I love their employees! Lisbeth, Amber, Chris (a young guy), and Mail. I love these employees!!
                        by
                          • Recommended
                          Great Pro Desk Sales Support
                          I recently placed a special order with Adriana at the Pro Desk in the Tehachapi store. Adriana was very professional and quickly worked through the process to get me on my way as soon as possible.
                          by
                            • Recommended
                            Excellent Customer Experience.
                            This morning I had the best experience at the Tehachapi Home Depot. The cashier Cheryl was not only friendly and kind but she had jokes. I think I liked that best about her. She was upbeat and smiley. She made all the difference in my experience while there. She’s a gem! Keep her around you need employees like that. 😊
                            by
                              • Recommended
                              Great store
                              This Home Depot nearly always has what I need when I go to the store.
                              by
                                • Recommended
                                Worst Customer Service Ever
                                Wish the lady at self check out was a little more professional and friendly, she was rude when asking a simple question at the selk checkout line. if they dont want to assist, they should open more regular registers so they dont need to be bothered with helping customers.
                                by
                                  Great and friendly experience
                                  The employee Dolfe was very helpful with my shopping needs and always had a smile on her face.
                                  by
                                    • Recommended
                                    Well organized, stocked, and effective products
                                    Over the last few months I have purchased lumber, paint and all manner of supplies necessary to build my wedding arch. The quality of these products has been fantastic.
                                    by
                                      • Recommended
                                      Awesome customer service
                                      Asked for a small favour and James the assistant Manager bent over backwards to help.
                                      by
                                        • Recommended
                                        Helpful Employees
                                        All three of the employees we encountered were very good
                                        by
                                          • Recommended
                                          Great employees are awesome
                                          Cashier Trish is always super nice.
                                          by
                                            • Recommended
                                            Great service!
                                            I was looking for a tool and Dylan made it his mission to help me out which saved me a lot of time and headache.
                                            by
                                              Good folks
                                              The people there are friendly and glad you folks are here
                                              by
                                                • Recommended
                                                Best Team of Workers
                                                This Home Depot has the most efficient and helpful and friendliest team of women and men. They have helped me in so many ways, wether it's finding the right plumbing and electrical part, or recieving good advice on paint. The folks at the Pro Desk are such stellar people. They have the inside track to customer service, and information. I've ordered from them before, and they hit the nail on the head. Also, the cashiers make my transaction go through smoothly, and with a smile. I truly appreciate all the workers at this Home Depot, and am grateful for each time I go there, which is at least once a day.
                                                by
                                                  • Recommended
                                                  Service
                                                  Just want to say that a visit to this store brightens my day because of the excellent, friendly staff. They really are lovely.
                                                  by
                                                    • Recommended
                                                    We love Tehachapi Home Depot
                                                    Today we bought shower head items and we are always treated so nicely at our Home Depot in fact no matter what Home Depot we go to we are treated great
                                                    by
                                                      • Recommended
                                                      Friendly and Helpful Service
                                                      I bought a twin pack of 18v Ryobi tool batteries on sale and the Ryobi cordless router. Good quality and value for home projects. Also, the staff was friendly and helpful; a good experience for a big store.
                                                      by
                                                        Good
                                                        A bunch of random stuff fir upgrades at my home
                                                        by
                                                          • Recommended
                                                          thankful
                                                          She assisted us with are items and they tried to applied my veterans discount but was not able to due to me spending my $400.00 limit for the year in amount spent between $13500-$14,000 for the 2022 year.She helped with my $25.00 coupon to give me a discount. she told me about this contest I did not known about. I think it was Lori.....................
                                                          by
                                                            Matt was very helpful
                                                            Today went to HD to purchase pellets and they were almost out. Matt was very nice in calling over to gardening to ensure when I return tomorrow for a pallet, they would have plenty. Yup, 17 pallets. Thanks HD, thanks Matt.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 583 reviews

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