Reviews for Towson #2504

Consistently a great shopping experience. Even during height of Pandemic, most items in stock. Open till 10PM most days which can be a godsend.

Customer service is nonexistent at this store. There were about 10 employees behind the service desk sitting and standing talking amongst each other whole the customers are standing in line. I would not recommend anyone spend their money here. Half of the plants in the garden area were withered and dying. There was no one at the cash registers so I asked a manager for help and she said only the self check out ways open ..she didn’t gave enough employees but funny how there were 10 employees standing at the service counter doing nothing but talking.

This location is a well run store and well kept. Employees that I encountered and asked questions knew their area of the store and could direct you to what you needed!

I had a return to make and was anxiously helped by not only one but 2 friendly associates.Both Dee and Lavae were extremely helpful and even though a small return they make is very quick and simple. Great customer service Dee and Lavae. I will definitely be back... Thank you

Darryl and Everyone at the Pro Desk are super professional as well as Ms. Danna and everyone in flooring

I bought this and got it on credit

The propane exchange has been broken for years, today it the guy 20 minutes to get me a refill out of the machine. If I had known that I would have gone someplace else

I bought a lawn mower that I have been searching for, everywhere. It was an all-wheel drive, electric mower. Not only did the Joppa Road Home Depot have them; they were well stocked. They were available on the floor and they were easy to take out and load. I saved a nice amount with my military discount.

Went to look for patio furniture and left buying a new refrigerator and washer/dryer combo... Brian was awesome and patient with us and provided great customer service. Home Depot is definitely my go to for all of my appliance needs!

Great product, plenty in stock, good value

Went shopping on Easter Sunday and still had a great experience. The store employees were very helpful and had me out of there in no time!

Colleen has made my shopping experience above and beyond...she care about her customers

I alway go to this location for my gardening needs.

I was ordering exterior doors for my house . The pro in the department made my project far less expensive than I thought and his knowledge was impressive . What a great experience

I love this store! I’ve only been about 3x and they’ve always had what I needed and always gives 100% great customer service!

I love this location. Everyone is always friendly and very helpful. They always have what I need, when I need it.

This is by far the best Home Depot store I have visited. I pass three Home Depot stores to visit this one. The Parville, Dundalk and Reisterstown Rd stores. The Pro Desk is excellent, as well as MS. Danna in Flooring and Damara in Appliances

Made my trip to Home Depot flawless

After workers watched us load lumber on to our cart and set it aside to go gather other materials they decided to put it back on the racks. We were not even away from the cart for more than 30 mins.

I live on the other side of town and came all the way to this Home Depot for Dyimara in appliance!! She made my shopping experience the absolute BEST from the very first conversation. After a couple weeks of thinking, I finally made up my mind. I attempted the Reistertown store just because I was near there, BIG MISTAKE. So I really appreciated working with Dyimara and finding my perfect appliances. Thank you soo much

Two People Jeannette and Melissa were amazing !!! Really helped me with a large purchase and credit as well.

There’s always someone nearby to answer questions and point me in the right direction to find what I need

Love the paint section, just remodeled my home

I GAVE A REVIEW IN THE SURVEY

When in the plumbing department I look for "Dave". Dad was a journryman plumber. I worked with Dad. Dave knows more about plumbing than I do.

I love this store they have what I need the associates are nice never a line and the bathrooms are always clean!

Sandy provides excellent customer service.

The young lady Dyimara in appliances was wonderful!!! She showed me the differences in sizes of the dryers. She informed me on what brands to stay away from. Im a lot slower than others but she was very patient and knowledgeable.

No one helped me and the one girl in appliances Dymira was extremely rude and disrespectful. She rushed me with my order didn’t want to walk me through the ordering process and was using very vulgar language

The appliance specialist Dyimara, made our trip worth the while. She helped us find a refrigerator that would come sooner than the one we originally wanted. Considering we needed something sooner rather than later, this was a plus!!!! We appreciate it Dyimara : )