Reviews for Union #915

I bought Red Planters, citrus soil and Hot beef Jerky and I love them specially because of the prices.

Only one cashier while checking out made it difficult to use the pro checkout. The regular self checkout had seven or eight people waiting with no cashiers only people telling you which self checkout to use.

Staff is nice but need to be knowledgeable of products being sold

It seems like I end up at this Home Depot almost every weekend. I'm not a professional or anything, just a homeowner who always has an improvement or repair project going on. This is one of the best Home Depots I've shopped at, and I'll tell you why. First, this store has a great selection. They almost always have what I need in stock, and if something is out it gets replenished quickly. You can also order tons more items from the app or HD website and pick them up at the store within a few days. The employees at this store are very helpful too. There's always someone within a few aisles who can answer where to find a product, or even give advice when I'm not 100% sure about what product to use or how to go about something. My kids always give me a hard time when I say I'm going to Home Depot, because they know I'll be gone for at least an hour. What can I say, I just love walking the aisles and chatting with the staff. I always end up getting everything I need (and usually a few things I didn't plan for). And for the times I truly get the wrong thing, the return desk is well staffed and returns are quick and easy. This store even has a rental desk when I need to borrow a major tool or truck. That one could use more staff on the weekends, but during the week it's usually not an issue.

THEY TREAT THE CUSTOMERS RIGHT AND THE STAFF IS HIGHLY KNOWLEDGEABLE IN THE VARIOUS AREAS. THE ADVICE I GOT SAVED ME A LOT OF MONEY.!

I needed various lightbulbs . No one helped me

Really big, but it doesn't have everything.. still, plenty of basic selections and a garden center and tool rental. Lots of wood and some machines for cutting worked (wood, but not blinds).

trash services were horrible..... zero star.

The generator guy was too pushy.

Linda, Hasanah and an amazing manager with light eyes (whose name I did not catch) in your customer service section helped me get a grill purchased and delivered same day on a busy holiday weekend! They even chased me across the store to tell me they had a solution. They went above and beyond to help me for no reason other than that they are lovely and kind human beings. I am very grateful.

Everyone was willing to jump in and help with any and everything I needed help with. Love being in an environment of positivity!

Daniel from the Tiles dept. THANK YOU !!! You may shopping so much easier. Thank you for your patience Thank you for your kindness. Thank you for your professionalism. I hope management does something special for you because you are special person. God bless you and your family.

I bought a product and it rang up higher than the shelf price. Aside from the runaround you go through to get a price correction, they didn't bother to correct the price on the shelf. They had no problem continuing to charge customers more than the posted price. Check your receipt VERY carefully.

Unlike the other nearby box store I'll not name, this store is clean, and the parking lot also. Carts and dollies readily available. Cashing out is prompt and the cashiers are friendly, professional, dressed appropriately. It was only a couple years ago, I was very annoyed hearing irritating, loud cackling and inappropriate conversations from the cashiers as I waited in line. It's a pleasure to shop at HD Vauxhall, and better than Rt 22 Union. Living nearby, I frequent this store often and I do take notice of services, my surroundings and interactions.

HORRIBLE EXPERIENCE AT THE CHECK OUT. CHECKOUT PERSON STARTED MY ITEMS THEN ABRUPTLY WITH THE SCANNING DEVICE IN HER HAND WALKED DOWN TO HELP ANOTHER CASHIER LEAVING ME STANDING THERE AT THE CHECKOUT STATION. WHEN SHE CAME BACK SHE SCANNED THE FORST ITEM AGAIN AND WHEN I TOLD HER THIS SHE SAID NO SHE DIDNT SCAN IT. YOU DON'T START TO CHECK OUT A CUSTOMERS ORDER THEN ABRUPTLY WALK AWAY WITHE THE SCANNING TOOL AND LEAVE THE CUSTOMER STADING THERE !!! SHE RUSHED CHECKING ME OUT AND I HAD TO WHAT ABOUT MY DISCOUNT ??? SHE APPIED IT WAS UPSET SAYING SHE DID NOT HAVE TIME TO DEAL WITH ME!!! AS I STOOD THERE DOUBLE CHECKING MY RECEIPT SHE SAID YOU DIDN'T GET DOUBLE BILLED!!! I TOLD HER I HAVE EVERY RIGHT TO STAND THERE AND CHECK MY RECEIPT FOR ACCURACY!!!! YOU DON'T RUSH CUSTOMERS BECAUSE YOU ARE BUSY!!! YOU ARE SUPPOSED TO BE COURTEOUS AND HELPFUL TO CUSTOMERS. I DON'T KNOW HER NAME OR I WOULD SURE PUBLISH IT RIGHT HERE.

Carmen at the Pro Desk is professional, knowledgeable in flooring and gates etc. She provides above and beyond customer service. The store is extremely fortunate to have her as an employee. She has manager attributes and is an esteem leader.

Everyone was helpful and the store is robust in the different items and services to choose from.

Amazing that they transformed this store for the better. I saw footage of the extensive floods which over took the store and general area some years ago and HD rebuilt for the better. I liked how they have now kept the stray tractor trailers from parking near the exit.

This store has the best garden center I have ever seen. What a selection!

I love you can found anything you looking for

This is by far the Best Homedepot I've been to. Great friendly and helpful Employees through out the Store.

I am never disappointed visiting this store always find what I am looking for employees are always helpful check out is very fast and that's important

Ashley was completely amazing. She helped me through all of the questions and problems that I had. She completely deserves a raise if that is possible. She is an amazing customer service worker and it would be awesome if she was recognized for it. She is definitely one of the best workers in this whole entire store. I would definitely be coming back just for her to assist me. It is workers like Ashley that make Home Depot amazing! Cheers to Ashley for being a great associate at Home Depot!

Store is clean, organized. And staff is always willing to help and friendly.

Very good customer service

So since it’s my husband’s second home I guessed I’ve also made the Vauxhall Home Depot my second home as well.

sometimes you might get into a problem sometimes depending on a lack of knowledge or experience

I go to this Home Depot to get what I need and dream about what I could buy. I leisurely browse all the aisles, picking up items I didn't intend on buying but did. I take this time away to relax and get some retail therapy.

NEVER BEEN TO VAUXHALL HOME DEPOT NAND NOT BEEN SATISFIED THIS MY STORE

I love shopping at the Union Home Depot. It's large, spacious, and their customer service is very people friendly.