Reviews for Valley Stream #1216

I had an amazing experience at this Home Depot because of their employee, Claudia! It was so refreshing to have her assist me. She brought joy to my day. Her customer service skills were excellent. I haven't experienced service like hers in a long time. Thank you, Claudia for your help. It is truly appreciated.

What a great shopping experience. Very helpful and courteous staff

Staff is very friendly and helpful. Keep smiling !! :)

Courteous helpful staff

In this store is a good shopping experience

If a customer is lost in the store an associate needs to be aggressive in asking if they need help

This location is like most location you buy what your looking for easy to find until it’s time to check out. Why are there cashiers checking people out at self check out and why does self checkout only accept cards

Ask for Dolly, she always get u, Claudia… she’s full of solutions at the check point and for PRO customers, Tammy got u

Pleasure shopping at the Valley Stream store. All employees are friendly, helpful and experienced.

This location, which I have been visiting for decades, is my go-to store. I know where everything is and even though there's turnover in most department, there are still enough familiar associates that I don't feel lost or as a stranger. Building is keep up and just a cool place

I purchased a freezer that was too small, went back to cancel the order and re-order a larger size. The experience was pleasant and professional thanks to Robin Persad, the Appliance Specialist.

The checkout staff are unorganized, don’t communicate with each other and make the simple complicated and walk about very confused!

My favorite employee is HASAN he is so patient help me throughout my shopping and purchase and is a very nice in general.

I had returns to make, and the ladies at the costumer service area, especially cashier Lori, haha helped the process to be smooth and effortless. She was also able to help me with my questions regarding tools and gadgets I could use for my upcoming project. I really enjoyed the experience and recommend anyone to come to this location. Lori has been a tremendous help with my questions and concerns, especially since I’m new to home renovations.

Thankful there is a wonderful employee name Lori who is patient polite and professional. if there is any employee that would deserve promotion and /or accolades it would be Lori.

I was helped by a sales cashier and Claudia and she was so patient when helping me pay a credit card bill it was very hectic and she was patient kind and helpful. She also rang me up and left me with the most amazing experience with her kind words which made me wanna shop again at Home Depot.

Doing a home project for my home. The store had a great variety of items

Employees do not answer pages, not enough staff, all I wanted to do was to switch out an empty propane tank, I waited over 45 minutes, the man in front of me waited over an hour.

Granted you have some excellent employees but FAR TOO MANY with lousy people skills

There were five employees around the cashier, one was working, the other four were not, with two of them just looking at their phones

Although the store has all the items one could want, it’s extremely hard to get help as the store seems to be understaffed. Checking out was very easy though.

This location always has the items & materials that I need.

I bought several products and I am extremely happy with them. Staff was knowledgeable and attentive

If it wasn't for Anthony in electronics I would have walked out the store

Anthony from the electrical department is the BEST! Extremely knowledgeable, patient and friendly! Cant get on better than Anthony!! 5 star rating!!! He taught me about LED light bulbs… I learned the differences between different bulbs and models

I came in to buy Flex Seal, bought it and also bought Gorilla Seal. Did not see it in other HD’s

My experience was good. I found the cashier Claudia was very friendly and helpful. She deserves positive recognition.

I went into the store to buy flat metal rods that I intend to create six ''suspension" support to install two barn doors and they were available.

Was assisted promptly and efficiently by Mikey D (plumbing) and a young lady (Shay?) who not only helped with my questions but climbed a ladder to take items out of a box because they were not on the display.

I was assisted by Mr Bryson. This worker is an asset to your Organization. He explained the delivery process completely was very courteous and patient. A very satisfying experience and satisfied Customer