Reviews for Valley Stream #1216

THE KITCHEN DESIGN SALESWOMAN NAILA YOUSAF WAS EXTREMELY INFORMATIVE, FRIENDLY AND COURTEOUS. SHE MADE SURE SHE EXPLAINED THE PRODUCTS, AND PROCEDURES OF ORDERING A NEW KITCHEN. SHE WAS VERY PATIENT AND HELPFUL WHILE WE CHOOSE OUR CABINETS AND COUNTERTOP. WE APPRECIATED HER OUTSTANDING AND EXCEPTIONAL CUSTOMER SERVICE. SHE WENT OUT OF HER WAY TO MAKE SURE THE PROJECT WAS WITHIN OUR BUDGET. WE WOULD HIGHLY RECOMMEND THE KITCHEN DESIGN CENTER AT THE HOME DEPOT IN VALLEY STREAM.

Go to Elmont or another location if you want help or are picking up and order. These associates at Green Acres location and not nice or very helpful if you can get their attention.

Friendly, knowledgeable, clean.

I received exceptional customer service from the Sales Representative, Safiya. She was courteous, efficient, professional and effective in resolving my transaction. She exemplified exceptional Customer Service care and I would look forward to future transactions with her at the Valley Stream location.

Store was clean and products easy to find

Love that store. Yes to all the questions to the right

There were more than one persons willing to assist with kitchen , washer/Dryer items.

Very good staff who deal with clients especially Mr. Syed is a very helpful and kind person, helped my pregnant wife with everything. It deserves 5 star rewards.

All good. Had a great experience.

Sheena in customer service is a credit to the Home Depot and a true professional

Consistent professionalism and courtesy at this location!

This store is so convenient right in a shopping center. There's great customer service, store is always clean and most of the time items are always fully stocked of what I need. Great job!!!!.

The Valley Stream Home Depot is a store with a very pleasant atmosphere the reps. I have dealt with is very experience, helpful and pleasant.

This is an excellent 10+ store. Customer service first rate from employees Found all products with assistance of employees . Store was clean and properly marked for social distance shopping. I felt that it was safe and all precautions were being followed.

The store employees are friendly, considerate and helpful. I think they understand that many shoppers are need a little guidance and assurance for the product they are purchasing. These are ordinary folks Trying DIY method to complete a home project. The inky set back is the traffic. Trying to get in and out of the store is a major headache. Sandwich between the Bj’s traffic and Walmarts trucks makes it daunting task to go this home depot.

The store followed CDC guidelines and was clean and the associate was informative and helpful.

If you go early in the morning less crowded and employees are more helpful.

Mr.Michael Desimone was very professional about his job and services. He gave me the up most customer service. Thank you and I will be back to shop again. On a scale from one to 10 I would give him a 10+, even though he was busy he took his time out to help me

Store was clean but the cashier Carol made my day. I am busy trying to pack up and move, and she was courteous and very helpful. She is a great ambassador for your company

Deplorable customer service!! I came across more than a few employees that don't even know what products they sell. One came out and told me straight in my face "I have no idea what that is..." and walked away. If I was the store manager, I would replace the majority of the employees in this store with motivated individuals who would trade decent customer service for a paycheck. It's a shame to see a good job being taken by useless / nasty individuals in these troubling Covid times.

I ran into the Valley Stream location 10 minutes to closing due to a plumbing situation I was experiencing at home. Unable to locate what I needed. Mark from plumbing came by to help. And within minutes he was able to locate what I needed. If it was not for Mark, my family and I would not have had a working bathroom for the entire night. Thanks Mark you are THE BEST!!

what can you say about a store that after 35 minutes, having paid for 2 propane tanks....the store could NOT find someone to come unlock the propane tanks after several attempts. I wasted 35 minutes on a purchase that I then went to do a return on the propane since NO ONE WOULD COME HELP after 2 tries. The return person was nice, she said it's always like this and suggested I go elsewhere to buy propane. what a joke this store is.

Got great help with my product

a lot of stock and friendly personal

ONE OF THE MOST FRIENDLY, FUN AND NOT CROWDED STORE. IT IS CLEAN AND REPRESENTATIVES ARE ALWAYS AVAILABLE TO HELP.

Been shopping here at V.S. for many years. the leadership in the store must have changed because the personel and service is much improved over two or more years ago. Ordell was the sales associate who assisted me beautifully

I needed some 1x1" aluminum angle stock, also needed a window shade cut to size, & a wind chain for the storm door. I got the shade first, but no one around to cut it. I came upon an employee at a desk busy going thru some thick books Restocking, I guess. I learned that her name is Michelle. She paged someone to cut the shade, but they never showed up. She personally went to get him. Michelle then personally took me to ALL of the locations in the store for the items that I needed. Michelle then looked up the wind chain item on her computer and learned that it wasn't in stock. Michelle then assisted me in ordering the item in for pick up. I am writing this review with the explicit intent that her manager sees it and knows what an excellent employee she has in Michelle. She went ABOVE & BEYOND anything that I ever expected from a HD employee. Michelle is kind, cares about the customer, and is so helpful in every way and an excellent asset to the home depot. Thank You MIchelle. I will continue to shop at HD because of you.

Black Friday sales are scam to get you into store. NO STOCK ON MOST SALE ITEMS!!!

The associate Michael D. Was awesome! He was helpful, had knowledge of the products I was purchasing. Most of all he was kind

claudia is a hard working cashier at home depot she has a great attitude and is very helpful.