#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(219)476-8863

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2430 Laporte Ave

Valparaiso, IN 46383

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Customer Store Reviews

  • 4.8 out of 696 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (696)
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Showing 1-30 of 696 reviews
Mirror bifold door
I bought this you had only two in the whole store 24×80 bifold door needed two for 48 in opening 400$ that's a ripoff
by
    Great customer service.
    DJ approached me and asked if I needed help. She took me to every item and helped load my cart
    by
      • Recommended
      Great customer service
      I want to thank ERICA. A for her help .I have a issue with my home Depot credit card, and for one hour she was trying to solve my problem.. She help me find the tool box I was looking for . One again thank you Erica. A.. and keep up the good work helping the customers
      by
        • Recommended
        Unwilling to honor
        Went to purchase a generator that we found online for $820 and the manager at the store stay that she will not honor that price due to the skus being different from online and in store even though the item was the same. The store charged us $899 and that is not including tax for the item.
        by
          Great store
          Everytime I go into the VALPO Home Depot it is a good experience. The employees are helpful and nice, the store is clean and usually has what I need in stock. I also appreciate a dog friendly store!
          by
            • Recommended
            Excellent quality of products and good prices
            This store is clean, well organized, and laid out well. The staff is always friendly and helpful. I travel to art markets and purchased 2 wheeled totes to carry my supplies. I wish I had gotten them long ago because it is so much better than carrying totes and pushing them on a cart. They are sturdy and hold alot so I don’t need as many to transport all of my displays and products. Love them!
            by
              • Recommended
              Best HD anywhere!
              Erica and Jeff in the Pro department are simply the best. Erica and Jeff in the pro department will absolutely go above and beyond to help everyone with all of their needs. Sherry in paint is simply the best. She always makes sure I have my paint tray combo.
              by
                • Recommended
                Great customer service
                Joseph is always very helpful and provides exceptional service.
                by
                  • Recommended
                  Friendly staff!
                  My husband and I went in to buy stain for our deck. Greg L that works in paint department was very helpful! He helped us know what steps to take to have a successful staining experience. He showed us all the tools we needed and was very friendly and professional. I’ll return to your pain department because of him.
                  by
                    • Recommended
                    Excellent service
                    I purchased a Cub Cadet mower and Stephanie H went above and beyond to make sure I got the exact mower I wanted with all the options I wanted.
                    by
                      • Recommended
                      Best in Indiana
                      Every time I go in this store I am greeted with friendly courteous people always going out of their way to help any way they can. Each one of them is a great asset to the store
                      by
                        • Recommended
                        Very helpful!
                        The employees are always very helpful and accommodating! Always making sure that we have what we need! If you can’t find it in store, it can be ordered online.
                        by
                          • Recommended
                          Excellent customer service 👏
                          We were greeted by staff, another staff member offered help with our lawn mower purchase. Jane was our cashie, she was very helpful and nice.
                          by
                            • Recommended
                            Friendly and knowledgeable employee
                            I felt fortunate to have run into Olivia who helped me with all the items I needed.
                            by
                              • Recommended
                              Helpful and Friendly Staff
                              My husband and I were shopping for landscaping items, flowers, shrubbery and the staff was extremely helpful and willing to go out of their way to help us. We appreciated that, because most of the time when you go to a store there is literally no one around to help, and if you happen to find someone, you feel as though you were a bother to them. We felt really welcomed as soon as we stepped into the store and had several employees ask us if they could help us find anything.
                              by
                                • Recommended
                                Great friendly service
                                We ordered fencing material and was helped by Jeff at the Pro counter to get all the parts we needed. He took his time with our drawing and what type of fencing we were interested in and helped to complete our order. Katie B. was also very helpful to add our military discount to the order after the fact. Both are very professional and nice as many of the employees at the Valparaiso Home Depot are. The fence is not up yet, or I would add a photo!
                                by
                                  • Recommended
                                  Battery 🪫
                                  Stephanie H was very helpful trying to find the product that I needed. I hope she’s there the next time I need to find a product!
                                  by
                                    • Recommended
                                    Always a great experience
                                    So many perineals to choose from. What an amazing shopping day!!
                                    by
                                      • Recommended
                                      Outstanding Customer Service
                                      I bought a home that I refer to as the money out. I have a lot of repairs that need to be done and are currently being done. Home Depot walked me through the biggest purchase (floors) and patiently assisted me every step. I was treated with respect and courtesy.
                                      by
                                        • Recommended
                                        Great inventory
                                        Good quality and pricing
                                        by
                                          • Recommended
                                          Every staff member helped me and did not pass me by.
                                          I needed some Brad nails and the associate for me right to them
                                          by
                                            • Recommended
                                            Amazing 👏
                                            EVERYONE IS AMAZING EVERYTIME I GO IN, MICHELLE N, ROBBIE, JOSEPH, JACOB & CINNAMON ARE ALWAYS A BIG HELP & GREAT AT THEIR JOBS AND DESERVE A RAISE!!! "APPLAUSE NEEDED"
                                            by
                                              • Recommended
                                              Like the store for the most part.
                                              I like the store for the most part. But very disappointed in the fact, they no longer offer the veterans discount on plywood.
                                              by
                                                • Recommended
                                                Amazing Customer Service
                                                My parents said go to Home Depot they will be kind to you. I need both my knees replaced but life still goes on. I needed to complete an important project. I walked in with my cane and immediately was asked if found what i am looking for. I said I really meed someone to shop for me. Leslie actually did. I need stuff from each end of store. Despite my need Leslie kept a positive helpful attitude and was extremely caring even got me stool to sit down. I am not even 45 yet people look at me with diy most of the time because I am disabled. At home depot i actually felt accepted. Thank you Leslie and Gracie for accepting me and helping.
                                                by
                                                  • Recommended
                                                  Service
                                                  The employees are very courteous and eager to help!!
                                                  by
                                                    • Recommended
                                                    Michell A
                                                    Michell A was so helpful today when purchasing our new washer. She was very informative and extremely friendly!
                                                    by
                                                      • Recommended
                                                      Customer service
                                                      The customer service at this Home Depot always exceeds my expectations no matter what day or time I go into the store. My questions are always answered in a very friendly and very knowledgeable manner
                                                      by
                                                        • Recommended
                                                        Store is just Great
                                                        Valparaiso Indiana Home Depot always has what I need
                                                        by
                                                          • Recommended
                                                          Awesome service!
                                                          Ash & Katie couldn’t have treated me better! They were so kind and helpful! I had an ongoing problem with a power washer I purchased and they Took care of it right away. I wish I would’ve came to them in the first place! If they were on my team I would give them a raise! They didn’t just give me special treatment. As I waited in line I observed them with other customers. They treated every customer with the best service possible! Thank you Ash and Katie!
                                                          by
                                                            • Recommended
                                                            Team meeting
                                                            Hi! I walked up while you were having a team meeting! The speaker quickly asked how she could help me. She signaled the right gal. She followed me with a SMILE. She helped me with my whole transaction. Thanks for real customer service!!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 696 reviews

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