Reviews for West Lebanon #3406

associates are very helpful. Store is well laid out and isles are not cluttered with displays. A nice place to shop.

Our sales associate, Lindsey, really went the extra mile to help us figure out if a smoke detector was compatible with a unit for our deaf son. She was patient, helpful, and very friendly. She should teach customer service classes!

Love Home Depot. My husband and I are doing some facelifting at our home and Home Depot has it all and usually at a less expensive price. Thank you Home Depot.

I have always enjoyed my experiences,both cost savings and most of all, the store associates have always been professional, and helpful. Most times I want to get in, get what I'm after and get out. They have helped me do that. When I could not lift or carry because of illness, they would ask to put the items in my vehicle for me. Not because they have to, but because they care. That means a lot to me. They are an asset to your business. Please do not take them for granted.

Store was clean & organized. Associate Zach went more than the extra mile making sure we were getting the right product for our project. Checked the instore inventory & on line.Listed 4 then 1. Had 1 opened. Zach checked the Claremont, NH store's inventory, then followed up to make sure the products were there & asked them to hold 2 for us so they would be there when we arrived. Zach is very knowledgeable of the products. Knew where to find both locations. He was very apologetic for making us wait & for us needing to go to Claremont. EXCELLENT ASSOCIATE A++++++++++++++++++++

The staff is always helpful, knowledgeable and friendly!

Our Associate, Rich, knew his stuff and was very pleasant. He spent six hours going over our plan and helped us design a spectacular kitchen for a spec house we are building. (We also ordered bathroom vanities.) This house will sell quickly with this beautiful kitchen as the main feature of the home. We are looking forward to seeing the finished product in a few months. Thank you!

Got a rebate on my LEDs, the cashier alerted me to this savings.

I visit West Lebanon Home Depot regularly and I never fail to find a knowledgeable, helpful associate to answer my questions or suggest a fix I hadn't thought of. I once had an associate steer me to a really great deal on a package that included a drill, 2 batteries and a charger that cost only a bit more than the single battery I was looking at. How many stores would do that for you?!

Cut 2 inch lumber with ease very easy to use its light.

I had selected two tool boxes to purchase on line. When I got to the store I found that the toolboxes were strewn all over the store as they were offering them as gift ideas so I had a hard time locating one of the two and then it was not priced so I had to look up the item number on my phone to confirm this was the one I'd looked at. One tool box was 210# the other was 85# no help was offered when I checked out and could have used help loading the heavy items. I actually was assisted by a fellow customer.

I love the professional staff, store hours, product selection and value.

Deborah was working in the Garden area where the Christmas trees were for sale. She was friendly and helpful and was a good sport, since it was cold that day. She had a great attitude and did a great job w/her arranging her helpers cutting the tree and helping getting on the car.

I do not like shopping in general. I really dislike shopping in West Leb, and Black Friday is the worst. I didn't want to go at all but since we need new appliances for the cabin we are building, the Black Friday discounts were enough for me to overcome my hesitation. This store was actually a very pleasant experience. We found a very helpful associate who devoted a lot of time to us and helped us pick the appliances we needed. Believe me, I almost never say that I enjoyed shopping in West Leb, especially on Black Friday, but this time I really did. Well done Home Depot.

Normally my experience at this store is above and beyond my expectaions. However on this particular day 11/28/2015 at 10:30 a.m.,I went to HD to purchase some packages of Canawick fuel blocks. Since the Christmas stuff was put out, I had to go outside to the garden section to get the blocks. No big deal there. However when I brought the items to the cashier, he scanned the items and closed the door. Took a bit to ring it up. (Important text came through apparently) He opens the door and tells me "It's about $60.00." I paused for a moment and he said "Did you have any questions?" I said yes, how much are they? He closed the door again and came back and said "They're $.24 cents shy of $60 bucks." Aggrivated I gave him 3 Twenties. He gave me my change and went back inside, closed the door and went back to playing on his phone. Unfortantely I had another place to be. If I have to deal with that kid again, I will be asking for the manager. After going to this store for quite a few years now, I have never experienced this anywhere. I will certainly continue to shop at this location. But welcome to the new society I guess.

Our local Home Depot was out of stock of the power product (makeeta) for $99 black Friday deal. So we tried to pay for it at our store so it would be ready at the West Lebanon, NH store. Ended up that the associate called the NH store and had it set aside for us at the service desk. We were able to drive there and pick it up, along with a few other items. The deals were fantastic, and the associates were extremely helpful. My husband is a builder, so he frequents the store on a regular basis. The power tool will make a great Christmas gift.

My wife and I were helped by Dennis in the electrical area. He was very knowledgeable and polite. Two other outstanding employees were Troy and Jen in helping us pick out carpet for our home. Thanks.

Dan didn't wait long before asking if we wanted help. We told him what we were looking for and he easily directed us to products that met our requirements. When we were unable to make a choice, he directed us to customer ratings and pointed out that even though the two products had the same rating, one had 6 reviews and one had thousands. He was very patient, knowledgeable, helpful, and he had a great sense of humor. Once we get around to redesigning our kitchen, I will definitely seek out Dan to assist us through the process. The store was quiet when we were there on a weeknight, it was clean, well organized, well stocked, and the one time we asked a random associate where something was, he was able to direct us exactly where to go.

If I go to the store not quite sure of exactly what I need to solve my problem, I always find some Home Depot employee who is capable and ready to help me understand and find what I need. This is like the good old days. Keep up your good work.

Always find what I need. In store or online. Everyone is super helpful and friendly, but not annoyingly friends.

Rich Gombar has been so completely helpful and creative in helping me design our new kitchen. I have liked his creative ideas for how to best use the space, and I appreciate his artistic eye. Additionally, he is clear about value. which things would be good to add, and which things are more superfluous. He worked hard to help me stay within my budget. Thank you, Rich.

John in Appliances was very knowledgable, helpful and friendly.

Keep up the good work. Sell more american products if you can.

Had several things needed to keep going on my kitchen re-do. The people at this store were more than helpful. One gal who had helped me before came up to ask how the project was coming along. She remembered me from a previous trip there! She answered all my questions and even gave me a couple of new ideas.of

In the lumber department, I very much appreciated Rod's help in loading my cart with pressure treated lumber -- he was upbeat, efficient, and very helpful. Gina at checkout was also friendly and helpful.

happy to have it in town .thanks for thinking of us and giving the Military Discount .

i am very happy with this store. I have usually always been able to find everything that I have wanted there. I am so glad we have a Home Depot near by my location.

Had a really great experience thanks to Daniel White! Patient, polite and professional..

This is my favorite Home Depot store. There is never a problem getting help, and the associates are knowledgeable and very helpful. Unlike some stores, yes some Home Depots, every employee at this store engages people with exceptional energy and enthusiasm. Whether I'm coming for lumber, plumbing, tools or electrical, customer service or while I'm at checkout, each department is prepared. The store is well run and seems to hire only the best people. And people make the difference! Thanks for being my favorite Home Depot, West Lebanon.

Multiple employees walked by me especially in Hardware and Tools and know one greeted me. I've worked retail before and you ALWAYS greet the customer. Still enjoy shopping with the Home Depot, but I think this store needs to hold their associates to a higher standard for customer service.