#1 Home Improvement Retailer

Wake Forest #3647

4.8

out of 5

96% of customers recommend this store
Rating Breakdown
5
(487)
4
(41)
3
(9)
2
(8)
1
(11)
The Home Depot
Contact Us
Main: (919)562-2202
Pro Desk: (919)562-5804
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
11915 Retail Drive
Wake Forest, NC 27587

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

8.01 mi
  • 9517 Strickland Rd
  • Raleigh, NC 27615
8.51 mi
  • 4901 Capital Blvd
  • Raleigh, NC 27616
12.10 mi
  • 1020 Shoppes At Midwy Dr
  • Knightdale, NC 27545

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Wake Forest Home Depot. We're excited to assist you today.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for Hampton Bay patio furniture or lighting we've got you covered. Our attentive associates can help you find exactly what you need. Take advantage of free pickup within 2 hours on millions of items using our Home Depot app. Shopping at a hardware store has never been simpler.

Serving the community is important to us at The Home Depot. In an effort to fill the trades gap, The Home Depot Foundation is partnering with the Home Builders Institute to launch a joint program into high schools to provide an on ramp for students into trades. We are also dedicated to helping our customers get the job done right, with workshops to give you the skills you need to complete your home improvement project.

We're here to provide the guidance you need every step of the way. Drop by today and see what's new.

Sincerely,

The Wake Forest Home Depot Store Team


When does The Home Depot Black Friday 2021 event start at the Wake Forest store?
Our Black Friday event will run at our Wake Forest store and online between November 3 and December 1. Instead of a single day Black Friday event, you can relax and enjoy stress-free shopping without risking your well-being. To ensure your safety and reduce overcrowded lines in our stores, we intend to comply with social distancing regulations and require everyone to wear a face mask. As always, you can shop Home Depot Cyber Monday deals in our endless aisles online.

What are the top Home Depot Black Friday deals at the Wake Forest store?
There's no shopping experience out there quite like The Home Depot Black Friday. We have all the necessities to make your home festive with holiday decor. Celebrate the tradition with fresh-cut trees, artificial Christmas trees, and indoor or outdoor Christmas lights in any style. Our Wake Forest store will offer Black Friday appliance deals and discounts on tools and smart home products.

How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.

What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot Wake Forest offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.8

out of 5

556 reviews
5
(487)
4
(41)
3
(9)
2
(8)
1
(11)
96% Of Customers
Recommend This Store 525 of 546 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Eliza great associate/cashier

5.0

out of 5

Eliza great associate/cashier

Was this helpful?
  • helpful0
  • unhelpful0
  • report
From the front service desk to the appliance section to the cashiers, I found Wake Forest Home De...

5.0

out of 5

From the front service desk to the appliance section to the cashiers, I found Wake Forest Home Depot employees accommodating, knowledgeable, patient and friendly. I am advanced in age and I use a walker to get around so I very much appreciate the help I was given by this store's staff and their willing assistance in escorting me around to different sections and their help in finding the items I needed without giving me 'attitude' or making me feel I was getting a 'bum's rush'. Thank you Home Depot!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Everyone was helpful and knowledgeable!

5.0

out of 5

Everyone was helpful and knowledgeable!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
The store is stocked with the supplies we are usually searching for, and the store is clean and o...

2.0

out of 5

The store is stocked with the supplies we are usually searching for, and the store is clean and organized. We are new home buyers in the area, as we purchased our first Whirlpool refrigerator at this Wake Forest location. The cashiers have been friendly, however, we have only been assisted once by the gentleman in the Behr paint section of the store. Other than him, we have never been approached or asked if we need any assistance. Most of the associates in the store look in our direction and keep moving, so we just figure it out on our own most of the time. We are in the process of purchasing vertical blinds for our screened in porch and sliding glass door, we chose the Home Depot because we have established a line of credit with this store. The women in this department who are supposed to assist in selecting the blinds, setting up the measurements, and purchasing the blinds have been less than friendly and flat out rude. The first time we talked to an associate in the blinds section, she offered the entire book of blinds to take home so we could find what we liked and figure it out ourselves. She ultimately helped us get set up for measurements which were completed professionally and on time as it was scheduled. The contractors who measured our sliding glass door and screened in the porch suggested calling and going into the store to complete the process and get the installation scheduled. We came into the store about 9:30 p.m. and Karla was working in the blinds section. We asked her if she could help us with getting our blinds ordered and getting a price quote. Karla said she would have to look it up so we needed to tell her what we wanted, even though we needed her help to find out what would work for us. We asked numerous times to get an idea of the price range so we knew what we were looking at and she was no help. She seemed as if we were bothering her by asking for her. Again we were not helped and we walked over to the section and grabbed the books of options ourselves, as Karla got on the phone to serve other customers who were not in the store (this is what she told us) but until that point she was not doing anything but sitting at the desk. We stood there for about 10 minutes as another group of customers waited and Karla ignored them also. A man came over to talk to Karla and she asked him if he could "help these customers". I was immediately frustrated and took the book to Karla's desk and said "yes, these customers need help and it feels like you do not want to help us." She said she was calling other customers (at almost 10pm on a weekday) and Greg could help us. I told her I would be writing and calling about her lack of professionalism and customer service skills and she did not seem to care. We are now deciding if we will purchase blinds from Home Depot or shop elsewhere. Hopefully Karla can be retrained on how to treat paying customers with just a little decency.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
I love shopping at this store. They normally have a great selection of products and customer serv...

5.0

out of 5

I love shopping at this store. They normally have a great selection of products and customer service is very good. I'm a do-it-yourselfer, so often I have questions about a particular project. More than once other customers have offered advise on projects - which is good because many of the other customers are professionals and know of what they speak. There is a competing home improvement store just across the highway, but I drive past it to get to this store. Highly recommend.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
This is the first time in awhile that I have shopped at this location. Cleanliness & organization...

5.0

out of 5

This is the first time in awhile that I have shopped at this location. Cleanliness & organization is much improved and I was impressed with the cashier, Lauren, being so friendly & courteous. Also, there was no wait to check out :-)!!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
This is the closest Home Depot to my home. I would tell you to be very patience, because sometime...

4.0

out of 5

This is the closest Home Depot to my home. I would tell you to be very patience, because sometimes it's very hard to get help. However when you do the workers are very friendly. But be prepared to look for help.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Great employees, friendly people, and sometimes u can see some friendly pets

5.0

out of 5

Great employees, friendly people, and sometimes u can see some friendly pets

Was this helpful?
  • helpful1
  • unhelpful0
  • report
Return To Top

Popular Categories