Wausau #4931

4.7

out of 5

95% of customers recommend this store
Rating Breakdown
5
(257)
4
(33)
3
(8)
2
(4)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
The Home Depot
Contact Us
Main: (715)842-8977
Pro Desk: (715)843-6414
Store Hours
  • Mon-Sat: 6:00am - 8:00pm
  • Sun: 8:00am - 8:00pm
Location
2705 Sherman Street
Wausau, WI 54401

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Propane Exchange
  • Key Cutting

Nearby Stores

40.10 mi
  • 1500 24th Street South
  • Wisconsin Rapids, WI 54494
48.96 mi
  • 1400 E Lincoln Street
  • Rhinelander, WI 54501

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Wausau Home Depot. It's a great day to get started on your next home improvement project.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for tools or closet organizers we've got you covered. Our knowledgeable associates can help you find exactly what you need. Be sure to download our Home Depot product locator app in the app store to learn exactly where to find the product you are looking for in our store.

At Home Depot, we're committed to our community. Through grants, The Home Depot Foundation awards up to $5,000 to purchase tools, materials, or services for local projects to serve veterans and veteran families. In-store, we cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice to complete all types of projects.

We're here to provide the guidance you need every step of the way. We look forward to seeing you soon.

Sincerely,

The Wausau Hardware Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Wausau hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Wausau offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

312 reviews
5
(257)
4
(33)
3
(8)
2
(4)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
95% Of Customers
Recommend This Store 295 of 309 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Staff are very friendly, knowledgeable & willing to help. I love the store location & it is alwa...

5.0

out of 5

Staff are very friendly, knowledgeable & willing to help. I love the store location & it is always clean environment

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I probably picked the wrong Friday to go to this particular store for the first time ever seeing ...

2.0

out of 5

I probably picked the wrong Friday to go to this particular store for the first time ever seeing the Friday landed on 4th of July weekend. For starters, this store is huge compared to the Home Depot I normally shop at. I've come to find out that bigger doesn't always mean better especially if one if looking for assistance. It appeared that more associates were working at the front (customer service/checkouts) of the store than there were working in the back, notably the appliance department. That desk sat empty for the two hours I was in that store. It took someone from a different department to help purchase my appliances and that individual was someone my wife had to flag down to help us out. The 4th of July weekend is supposedly the second Black Friday in terms of appliance sales. One would figure that department would be staffed to meet an increase in customers looking to purchase. While we were waiting for roughly an hour I noticed two other parties waiting just as long as myself. One gentleman actually flagged down a Depot associate but as he was explaining what he was looking for, the Depot associate told the gentleman everything the gentleman was saying was going over his head and that he needed to get a hold of the appliance specialist. The associate made the page for assistance and NO ONE made there way back so that gentleman was stuck waiting. Another gentleman and his son appeared to know what they were looking for and then started doing the same thing my wife and I were doing...looking for someone to help us out so we could make our purchase. I even went to the customer service desk hoping I could just check out and schedule my delivery there but they couldn't finish the transaction. Finally...once everything was said and done and we went to go checkout, the last disappointing piece to the puzzle reared its head. If you are from one of the states that participate in the 11% offer, you CANNOT use your 11% gift cards on your purchase if you finance your purchase, like we did with our Depot card, 24 month promotion. This was the first time we tried to use those cards to be told we couldn't. Menards doesn't do that. In summary...we came prepared for this purchase. We had printouts of everything we were looking for, knew the cost, knew the promo, knew just about everything we needed to know and it turned out to be a lackluster event due to lack of staffing. The gentleman that helped us in the Millwork Dept., Pete, awesome guy! I would recommend him to anyone. What happened to all the Appliance Dept. people? The second biggest sale of the year and NO ONE was working that department. When told they were probably on break...who in the working world gets a 2 hour break? This was the first and last time I'll shop Wausau Depot. It left such a bad taste in my mouth that I'll order online if my local Depot doesn't have what I'm looking for instead of going here.

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Excellent customer service working with me to find a product and place a special order.

5.0

out of 5

Excellent customer service working with me to find a product and place a special order.

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I started with Menards, purchasing materials to remodel my parents' kitchen but an employee in th...

5.0

out of 5

I started with Menards, purchasing materials to remodel my parents' kitchen but an employee in the lumber area made a rude comment that a $8 and a $200 price difference on an error made by them is not a priority to fix the issue. I'm turned off by this rude comment that I'm being looked down based on the value of what I buy and not in the contribution of my business. I shop at Home Depot now for materials b/c of the good customer services I've received from Katrina in the Appliances dept. Thanks!

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I use the Home Depot App to locate products in the store. However, I needed help in the hardware...

5.0

out of 5

I use the Home Depot App to locate products in the store. However, I needed help in the hardware section. Jim M. found the part I needed and was very pleasant. Thank you.

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Pete does a great job in the building materials area. He provided options and helped guide us thr...

5.0

out of 5

Pete does a great job in the building materials area. He provided options and helped guide us through what we wanted

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I met with Kitchen Designer Sarah Nerad who was very helpful! She stepped me thru the kitchen rem...

5.0

out of 5

I met with Kitchen Designer Sarah Nerad who was very helpful! She stepped me thru the kitchen remodel process and provided her expertise. I don’t plan on shopping anywhere else at this point for kitchen cabinets & flooring. She’s a pleasure to work with!

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Wonderful helpful employees. First person of contact was actually a vender in the garden area, an...

5.0

out of 5

Wonderful helpful employees. First person of contact was actually a vender in the garden area, and went out of her way to answer my questions, even going inside to ask clerk. I am recently disabled so our conversation was from my van. It is very difficult for me to walk, and I can’t carry anything while walking as need to “hold on” to stand. I called customer service and they sent out Patty to choose plants. I gave her cash and she checked out for me and placed plants in van. 100 % super service! Thank You All!

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