Reviews for Weslaco #6577

Customer service is very poor. Many employees standing around talking to each other and as soon as you ask for help they scatter and say sorry this isn't my department. When you ask to speak to a manager they say they are not available or not in. Horrible store to shop at.

Worts customer service...employees looked like they hated their job. I am a disabled vet and when I asked for assistance lifting some lumber I wished to purchased one employed gave me a real nasty look and two others acted like they didn't see me.

Good service

Martin from Plumbing help me out by getting the product that I needed fast and in a timely manner. The product was not in the above storage area and he made sure to look for where it was and get it down, but what i saw that was great was he got more down for the display showing great in-stock replenishment. And during my check out process Yvette saw that the lines were long and was able to help me lower check-out time and that speaks volumes in terms of customer service to me.

Friendly, helpful staff. Highly recommend

Really good store.

Love Home Depots stores great service. Associate are every helpful. Thank you for having the store clean and organize.

People at paint center very helpful and friendly

Amazing place to shop!! Everything you need with greta customer service.

Awesome customer service from Rick, Ramiro and Leo.. even the lady up friend in customer service.. thank you for the awesome experience.. highly recommend Home Depot Weslaco

This Home Depot is in good standers clean and organized, But the Associates are not helping the customer's. They need to be more active on helping the customers on what they need. This is at #6577

I have shopped at Hone Depot stores in Arizona. Always taking some time trying to find someone to point me to the area where the object I was looking for might be. Never taking me there and half the time pointed me in the wrong direction. Don't know if the great service I had here is policy but it sure was terrific. Employee took me to the item I was looking for and pointed out my options. Didn't get name but he was an older gentleman.

Store #6577 Thank you for having a clean Home Depot improvement store. This story has everything stock nice in a way that you can find the items you need for your home or business.

Very clean and awesome customer service

Totally awesome store and employees all smiling and eager to help.

It was a pleasant experience in various departments - our extensive indoor/outdoor project purchase was made easy with Yvette

The store could improve on customer service. Did not feel that I received any help from the associates that were in certain departments. Tried asking for help with other employees but didn't get anywhere with them either. It's a shame, despite the store being organized and clean, some of the employee's attitudes ruin the whole shopping experience. Next time I will rather drive further just to shop at a different Home Depot.

My family frequently shops at this store. Employees are always helpful and readily accessible. We always find what we are looking for.

The returns cashier Beatriz was very rude all she offered was attitude to each person she helped. If it wasn’t for Joe our issue wouldn’t have been resolved.

Excellent employees. The salesman helped us from start to finish. All employees were friendly. Highly recommended store.

This is a nice quality store for material it is not expensive

the associate was very friendly and helpful

Excellent staff to help you with your shopping needs! Highly recommend!

Awesome Customer Service

Store was great helpful service and friendly. Found all I needed and very satisfied with the cleanliness and smiles.

Everyone was friendly and honest thank you for your help

Great store and staff! Very helpful!

excellent employees

great staff

The store was clean and well organized. Our community recently experienced flooding, and the materials needed to repair homes were in a prime location so we did not have to look all over the store for the items needed. When we did have questions, the people there were willing to explain the differences between products and what would be the best value and why.