#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(513)389-4700
Tool & Truck Rental(513)389-4704
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6300 Glenway Ave
Cincinnati, OH 45211
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Customer Store Reviews

  • 4.6 out of 670 reviews
93%Of Customers
Recommend This Store
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Showing 1-30 of 670 reviews
Always have what we need, great prices and great staff to help no matter what the project.
Always have what we need, great prices and great staff to help no matter what the project.
by
  • Verified Purchase
  • Recommended
Usually, the staff assigned to a given 'department' has greater personal knowledge of that Dept's...
Usually, the staff assigned to a given 'department' has greater personal knowledge of that Dept's inventory, & applications. More knowledge than the staff I've encountered in a competing LARGE Home Improvement retailer.
by
  • Verified Purchase
  • Recommended
I was so happy to get the help tonight 3/10/2020 from Kayla who works at the paint counter. She a...
I was so happy to get the help tonight 3/10/2020 from Kayla who works at the paint counter. She assisted me to find all 5 items on my list, I was in and out in 15 minutes, and I was very pleased! The store was clean, organized and everyone was helping everyone there. The Cashier Sharlot was very helpful too! Go around 8pm and you'll get what you need fast! Thank you
by
  • Verified Purchase
  • Recommended
We had the best Home Depot experience ever today ! Happy, friendly staff that genuinely cares. M...
We had the best Home Depot experience ever today ! Happy, friendly staff that genuinely cares. Mike helped us quickly buy an awesome grill and Alyssa checked us out with lightning speed. (We were in a hurry because we are headed to the airport today). We will definitely shop here again. Thanks so much.
by
  • Verified Purchase
  • Recommended
Everyone was kind, friendly and helpful. They got us out of they as quickly as they could.
Everyone was kind, friendly and helpful. They got us out of they as quickly as they could.
by
  • Verified Purchase
  • Recommended
This store is well-stocked. The staff notice customers and greet them. If you look puzzled, often...
This store is well-stocked. The staff notice customers and greet them. If you look puzzled, often times a staff member will offer help. The cashiers are, with very rare exception, congenial & patient with customers. This store has quite a few staff that have been there a long time, know a lot, and share their knowledge willingly.
by
  • Verified Purchase
  • Recommended
Whenever I visit this location, I am greeted and treated with respect and know that any questions...
Whenever I visit this location, I am greeted and treated with respect and know that any questions I may have are answered professionally and courteously.
by
  • Verified Purchase
  • Recommended
The store always has the help I need to get my job finished. Clean and usually well stocked. A Pl...
The store always has the help I need to get my job finished. Clean and usually well stocked. A Plus !
by
  • Verified Purchase
  • Recommended
The service desk ladies were very friendly.
The service desk ladies were very friendly.
by
  • Verified Purchase
  • Recommended
My cashier was very friendly and nice her name was Luella
My cashier was very friendly and nice her name was Luella
by
  • Verified Purchase
  • Recommended
Always very helpful and super nice
Always very helpful and super nice
by
  • Verified Purchase
  • Recommended
no comment all good
no comment all good
by
  • Verified Purchase
  • Recommended
This store is filled with Diversity and lots of Amazing Energy.
This store is filled with Diversity and lots of Amazing Energy.
by
  • Verified Purchase
  • Recommended
The store is always clean and well kept in my opinion. Staff is always asking if I need help thro...
The store is always clean and well kept in my opinion. Staff is always asking if I need help through out the store or atleast saying hello.. :) I have been a shopper of this store in particular since 2012 and honestly can't recall one time I was disappointed there. Just for the record, I am a "shopper" who comes in knowing what I am after 99.9% of the time and don't need assistance, but it is readily available for sure the 1% I do ask.. Just completed a water softener install and re-routing of some other plumbing in my home (weekend DIY project), everything I used to do it came readily available from this store.. No issues what so ever with quantities/ finding it or pricing.. I have many more Spring/summer projects coming up and will be back again and again!.. Thank You!
by
  • Verified Purchase
  • Recommended
This store is always ready an willing to accommodate the customer!
This store is always ready an willing to accommodate the customer!
by
  • Verified Purchase
  • Recommended
Shopping at this Home Depot store on Glenway Ave is always a pleasant experience. The associates...
Shopping at this Home Depot store on Glenway Ave is always a pleasant experience. The associates in every department are consistently helpful and knowledgeable. On the rare occasion they don’t have an answer to your question, they will seek out someone else to help you. I’m a rookie at home repairs and I appreciate their input in resolving what may seem to most people even the simplest of issues, along with more complicated repairs.
by
  • Verified Purchase
  • Recommended
Great store. clean, organized and well stocked. Staff is knowledgeable and very helpful.
Great store. clean, organized and well stocked. Staff is knowledgeable and very helpful.
by
  • Verified Purchase
  • Recommended
This is my store. I am greeted by friendly people when I enter. I have been buying from this stor...
This is my store. I am greeted by friendly people when I enter. I have been buying from this store for years and will continue to do so for many more. It is my preferred store for home needs. Been to others. They aren't worth the trip. I can find all I need right here and at the best price.
by
  • Verified Purchase
  • Recommended
I shop this location almost daily. I'm glad it's my regular location because when I've visited o...
I shop this location almost daily. I'm glad it's my regular location because when I've visited others I'm shocked at the difference.
by
  • Verified Purchase
  • Recommended
The team here knows their stuff!! Erin, Justin, Mike, Helen, Jackie, Linda, Harry, Robert, Amy, L...
The team here knows their stuff!! Erin, Justin, Mike, Helen, Jackie, Linda, Harry, Robert, Amy, Lauren, Jen, Megan, Jon, Steven, Terri, Jim...such a great crew! Keep it up guys!!!
by
  • Verified Purchase
  • Recommended
Pablo in the paint dept definitely understands paint and paint color formulas. He took a great a...
Pablo in the paint dept definitely understands paint and paint color formulas. He took a great amount of time to help me achieve a good color match between different types of paint in the same color.
by
  • Verified Purchase
  • Recommended
I really appreciate Home Depot for there excellent service this location always has what my wife ...
I really appreciate Home Depot for there excellent service this location always has what my wife and I need.
by
  • Verified Purchase
  • Recommended
associate spent the time we needed in the blinds department to help us get our project done
associate spent the time we needed in the blinds department to help us get our project done
by
  • Verified Purchase
  • Recommended
This store is conveniently close and I never have a problem finding an associate if I need assist...
This store is conveniently close and I never have a problem finding an associate if I need assistance with anything. Most associates are somewhat knowledgeable when answering questions about items I may know nothing or very little about.
by
  • Verified Purchase
  • Recommended
My husband and I had a great experience this was our first time shopping for a washer and dryer w...
My husband and I had a great experience this was our first time shopping for a washer and dryer was able to obtain merchandise because of great customer service from NOAW employee at Home Depot. All staff was on board as team work but our girl NOAW did the work to make sure we were able to get our merchandise. She even called to get us a higher credit to get our merchandise.
by
  • Verified Purchase
  • Recommended
Seems like some of the younger workers don't really care to help you.
Seems like some of the younger workers don't really care to help you.
by
  • Verified Purchase
  • Recommended
Store was clean. Employees were busy AND helpful.
Store was clean. Employees were busy AND helpful.
by
  • Verified Purchase
  • Recommended
Loretta is the bomb...lol
Loretta is the bomb...lol
by
  • Verified Purchase
Very nice and professional help always stocked and easy check out. Thanks
Very nice and professional help always stocked and easy check out. Thanks
by
  • Verified Purchase
  • Recommended
Great custome service!!!! Very willing to help with any details needed, with a smile I might add!
Great custome service!!!! Very willing to help with any details needed, with a smile I might add!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 670 reviews

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