#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(509)469-4300

Tool & Truck Rental

(509)469-4310

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2115 S First Street

Yakima, WA 98903

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 480 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (480)
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Showing 1-30 of 480 reviews
1/3 isles closed as employees hangout
Rude staff, would not let me look at materials unless I told them what I wanted
by
    Great employees and great store
    I love shopping at Home Depot because I find exactly what I am looking for, the employees are always very helpful and friendly, and their prices haven't gone out of control.
    by
      • Recommended
      Great store. Super helpful employees.
      I came to the store focused on renting a floor machine and found just what I needed. I did not expect to but a dishwasher from Home Depot, even though my family needed a new one. But Corbin, the appliance specialist, impressed me so much with his knowledge, honesty, and professionalism, that I purchased a model we had been considering for a while. Obviously, this store is doing something right if the quality of it's employees are any indication.
      by
        • Recommended
        Stopped carrying PPG paint in 5 gals
        I have tried Behr paint 6 times over 40 years. Every time I hugely regretted it. It is junk. Last time it was a 1000sqft bedroom. Covering very light green with yellow. Took 6 coats and 15 gallons to cover. That said I have been buying PPG paint but you stopped carrying 5 gal SG exterior deep base in the stores. I needed about 25 gal, had to order online which causes us a week or more delay. Not a happy situation for anyone as I had planned to paint the siding before I put on the trim.
        by
          No delivery services in Yakima
          Once again, I placed an order with Home Depot for delivery and once again the delivery driver refuse to deliver stating that they could not navigate the roads. In both locations very large deliveries on semi trucks have been made with ease in the past. This Home Depot store only has one extra long delivery truck…with a forklift mounted on the back. Sitting unused in the Home Depot parking lot. Get a smaller truck to accommodate most neighborhoods.
          by
            Yakima Home Depot
            This store appears to always be critically under staffed. Maybe this store underperforms and cannot afford to have more employees? Don’t shop here expecting to find an employee to help you find an item or unlock something for you. Also, if shopping for a project expect to be here way longer than you are expecting.
            by
              Great products, awesome service
              The Yakima Home Depot has many associates with extensive knowledge and experience in construction/remodel/repair work. I have always been able to get the information and advice I need to successfully complete a wide range of DIY projects. The in-store and online selection of goods is HUGE, and high quality. I highly recommend this store and the employees!
              by
                • Recommended
                fantastic Store
                I love this Home Depot. They almost always have what I want, at a decent price. Also, most of the employees are very helpful. That is a big deal to me. I love walking into Home Depot. Bennett, our golden doodle, loves it too.
                by
                  • Recommended
                  Always a good experience
                  Thank you for making shopping easy! - - The mobile app makes finding items easier - Friendly staff - Clean store - Rental dpt. is helpful too
                  by
                    Great Staff, good location, good selection
                    Great Staff, good location, good selection of materials. Don’t like how the materials are staged for online orders or the “random” pop-up pallets of seasonal/sale items. Lumber aisle should be left clear.
                    by
                      • Recommended
                      Flooring department
                      Abel and Robert in the flooring department at the Yakima Home Depot gave us exceptional service and exceeded our customer satisfaction. We are truly grateful. ❤️
                      by
                        • Recommended
                        Julie in Kitchen Design and Jimmy in load outs are awesome!
                        Julie helped me price countertop options and made sure I knew what was on sale. Jimmy loaded 11 boxes of flooring into my vehicle with a smile, even though it was 96*. Their customer service resulted in the best experience I have had at Home Depot.
                        by
                          • Recommended
                          I just had the best shopping experience!
                          I'm a disabled senior citizen who went in to buy a bundle of lath and found a sale bin with better wood at a tremendous savings, but was struggled to pull boards out of a pile. A young clerk picked out the best for me, offered to cut them and carried them to checkout for me, then got a lady to handle the self-service. Tammy was wonderful. She carried the boards out, loaded them in my car, which was an effort, and left me smiling. Great store, even better service. I'm now a CONVERT. HOME DEPOT rules!
                          by
                            • Recommended
                            Pavers
                            Purchased some 16"x24" concrete pavers - each weighing approximately 55 lbs. The first load I attempted to take was substantial in weigh (on a pallet) the employee that loaded the pavers into my truck explained to me how much this pallet weighed and asked if I wanted to split the load - I said "I think I will be fine" he was right! I then came back for the rest.
                            by
                              Bad customer service
                              When we were checking out the cashier said manufacuture warranty was only a year, but someone else stepped in and said it was 3. I was close to purchasing a 3 year warranty for 300 dollars. Wrong info, and not pleasant at all this service from her.
                              by
                                Awesome Customer Service!
                                Cooper and Louis were so very knowledgeable and helped us tremendously! We are so impressed with these two employees and our overall experience today!
                                by
                                  • Recommended
                                  Awesome associates and team
                                  This is the best team you will ever encounter in not just a home improvement store, but any store you enter. I couldn't recommend shopping at this location enough! Thank you for your more perfect than imaginable customer service! My lawn and I will be forever grateful!
                                  by
                                    • Recommended
                                    Great customer services
                                    Everyone was very helpful. Really happy with my purchase.
                                    by
                                      • Recommended
                                      Good luck!!
                                      You better walk into this store mentally prepared because it will take its toll on you. Rudest staff (I’m looking at you, paint department girl). Why is the bath fitter guy nicer and more helpful than all associates combined?
                                      by
                                        1 found this review helpful
                                        Great Customer Service
                                        Excellent customer service, fast and easy service, thanks to department supervisor Junior, hes amazing
                                        by
                                          • Recommended
                                          Review
                                          Christina did an amazing job helping me with my return and was very kind
                                          by
                                            • Recommended
                                            One great employee made my day
                                            Jen at Home Depot made my experience turn around, other employees told me they didn’t have what I was looking for , even though the website said Yakima store had it. (They didn’t help me look) I found Jen and asked her to help, very quickly and politely she helped me find exactly what I was looking for! Give her a dang raise, she’s keeping that place afloat!
                                            by
                                              • Recommended
                                              Great store to shop.
                                              Home Depot is the best store hands down.
                                              by
                                                • Recommended
                                                Helpful cashier
                                                Our cashier Tammy was very helpful and kind.
                                                by
                                                  • Recommended
                                                  Good service
                                                  Good service this trip. Paint employee was helpful and friendly.
                                                  by
                                                    • Recommended
                                                    HOME DEPOT = > ALL OTHERS
                                                    If you have not been to a Home Depot ,you need to let them show how great they are
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      I was looking for a particular plumbing item and found a universal one that fit.
                                                      by
                                                        • Recommended
                                                        Best customer service
                                                        Miguel was the best Home Depot employee I’ve ever met
                                                        by
                                                          • Recommended
                                                          having instore items available
                                                          We have bought building materials and tools in store and are very satisfied with the purchases we have made.
                                                          by
                                                            • Recommended
                                                            Great customer service
                                                            I came in worried we would not be able to find the products we needed and well to be honest some employees are not to helpful but today we came across a gal at customer service by the name of DANELLE and she was not only patient but extremely humble. She made our experience totally different and I appreciate that. We will definitely be back now.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 480 reviews

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