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Internet # 204993473

Model # WF42H5000AW

Store SKU # 1000044916

Store SO SKU # 1000044944

4.2 cu. ft. High-Efficiency Front Load Washer in White, ENERGY STAR

  • Smart Care lets you troubleshoot with your smartphone
  • Self Clean+ keeps your washer fresh without using harsh chemicals
  • VRT Technology reduces noise and vibration
  • View More Details
Product Details
  • Smart Care lets you troubleshoot with your smartphone
  • Self Clean+ keeps your washer fresh without using harsh chemicals
  • VRT Technology reduces noise and vibration
About This Product

This Samsung front load washing machine helps you save time by fitting more into each load. Its Diamond Drum is gentle on your clothes to help them last longer, while the self-clean mode helps keep the drum itself sanitized with cleaning reminders every 40 cycles. Plus, with Vibration Reduction Technology (VRT), you'll experience an incredibly quiet wash cycle every time.

  • Diamond drum design - extends clothing life by treating fabrics gently during cycles
  • Direct drive motor - works without belts or gears, making the washer quieter and more durable
  • 1200 RPM maximum spin speed - so you can get more laundry done even faster
  • 8 preset wash cycles - covers almost any cleaning need for you active family
  • 9 options - let you choose the best setting for you wash cycle and get more out of each load
  • Child lock - allows you to lock the buttons on your machine so the cycle you've chosen can't be changed mid-cycle
  • Door Lock - Keeps cycle from being interrupted
  • Dispenser trays - Main wash, Softener, Bleach
  • 4 Temperature Settings - Hot, Warm, Eco Warm, Cold
  • 4 Spin settings - High, Medium, Low, No Spin
  • 3 Soil Settings - Heavy, Normal, Light
  • Flexible Installation Options - Let you stack, place side by side, or use pedestals depending on your space; Stacking kit and pedestal sold separately
  • Warranty - One (1) year parts and labor; one (1) year control board; three (3) years stainless steel drum; ten (10) years direct drive motor
  • Pedestal Optional - Pedestal not included with purchase, and is offered separately during appliance checkout
  • Matching Dryer Available - Search for product DV42H5000EW (electric) or DV42H5000GW (gas)
  • Matching Laundry Pedestal Model #WE402NW (sold separately) enhances storage space and reduces bending and back strain while doing laundry Click here to shop the pedestal
  • Stacking kit, Model# SKK-8K provides more installation choices (stacking kit sold separately)
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents
     
Product ID #: 204993473Internet #: 887276962887Model #: WF42H5000AW

Specifications

Dimensions: H 38.75 in, W 27 in, D 33 in

Specifications

product
Features
Anti VibrationDoor WindowEnd-Of-Cycle Signal

Dimensions

Capacity - Washer (cu. ft.)
4.2
Depth With Door Open 90 Degrees (in.)
50.81 in
Door Opening Height (In.)
38.75
Door Opening Width (In.)
22
Product Depth (in.)
33 in
Product Height (in.)
38.75 in
Product Width (in.)
27 in

Details

Amperage (A)
15 A
Appliance Category
Washer
Appliance Type
Front Load Washer
Color/Finish
White
Color/Finish Family
White
Control Type
Electronic
Door Material
Metal
Door Shape
Round Door
Door Style
Left Swing
Energy Consumption (kWh/year)
94
Energy Efficiency Tier Rating
Tier I
Included
Hoses, Power Cord
Maximum Spin Speed (RPM)
1200
Number of Rinse Cycles
2
Number of Rinse Temperatures
4
Number of Wash Cycles
8
Number of Wash Speeds
4
Number of Wash Temperatures
4
Pedestal Model#
WE402NW
Product Weight (lb.)
193.8 lb
Returnable
Non-Returnable
Stackable
Stackable
Stacking Kit Model#
SKK-8K
Steam Function
No Steam
Voltage (volts)
120
Wash Cycles
Delicates, Heavy Duty, Permanent Press
Washer Dispensers
Bleach, Fabric Softener
Washer Features
Anti Vibration, Control Lock, Door Window, End-Of-Cycle Signal, High-Efficiency Detergent Required
Washer Tub/Drum Material
Stainless Steel Drum

Warranty / Certifications

Certifications and Listings
No Certifications or Listings
Manufacturer Warranty
1 year parts, 2 years control panel, 3 years tub and 10 years motor

Questions & Answers

437Questions
caret
Q:Where should I put Tide pods when using this washer?in the tray or in the drum?
by|Aug 7, 2022
1 Answer
Answer This Question

A:  Hi Mary, Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the washer. For best cleaning results, use a high-efficiency detergent such as Tide HE, Wisk HE, Cheer HE, or Gain HE*. High-efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently, and cleaning is maximized. Regular detergent is NOT recommended. For HE pods you can directly put them in the drum. DETERGENT USE on page 26 https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf How to use detergent in your Samsung washing machine https://www.samsung.com/us/support/answer/ANS00031847/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144791205 Have a great day. ^Charles

by|Aug 11, 2022
    caret
    Q:My fabric softener doesn’t dispense. My washer is about 3 years old and has been doing this for a few months now. I’ve cleaned it as much as I could. Don’t know!!
    by|Jan 2, 2021
    1 Answer
    Answer This Question

    A:  Hey there, Ann. Here is a link with some helpful suggestions on how to resolve what you're experiencing (http://bit.ly/3hKy1lA). ^Lo

    by|Jan 4, 2021
      caret
      Q:The house I purchased in 2019 came with this model of washing machine and matching Samsung front loader dryer. It has been a long struggle to use both these washing machine and dryer. I am easy to be satisfied but one issue that I am about to have had it. The long pants and long sleeve shirts always come out tangled up. A few fine shirts and cardigans have been torn apart. Zipper heads broken off. The dryer gives the same issues but not as bad. We use Samsung mobile phone, tablet and tv. They are good, but these have not been good for us. Is there any way we can have these issues resolved? Thank you.
      by|Jan 1, 2021
      2 Answers
      Answer This Question

      A:  I’ve had my set since 2018 and never had a problem. Choose your cycle carefully. I usually use a perm press cycle. Shake put long pants (so the legs are not bunched up going in. Use a medium spin instead of the high. Don’t overload the machine (I live alone so have smaller loads). Don’t cram as much in as will possibly fit.

      by|Jan 2, 2021

      A:  Hello, Vee. Here is a link with some troubleshooting steps to get your clothes coming out unwrinkled and detangled (http://bit.ly/2LrcTom). We hope you find this helpful. ^Lo

      by|Jan 7, 2021
        caret
        Q:How to start
        by|Dec 31, 2020
        2 Answers
        Answer This Question

        A:  Hey there, TIp. Please see page 21 of the user manual included in this link (https://bit.ly/3oorbVq) for instructions on how to select and start a cycle on this washer. ^Lo

        by|Jan 5, 2021

          A:  Press the button on the front of the washer that says "POWER".

          by|Dec 31, 2020
          Showing 1-4 of 437

          Customer Reviews

          4.2 out of 5
          • 4.2 out of 2,254 reviews
          • 78% recommend this product
          Filter by:
          Showing 1-10 of 2,254 reviews
          Not built to last more than 5 years
          was great while it worked, but suddenly it started to make a loud noice when spinning. broken bearing, more expensive to fix than to get a new one. sad to see a perfectly good looking machine end up in a landfield. would have been ok with there was any sort of warrantly offered on the very expensive repair.
          by
          Response from Samsung CareSep 29, 2021
          We really appreciate you guys giving Samsung a chance by getting our washing machine. I know your situation is not ideal and we can certainly understand where you are coming from. We appreciate your review and for providing your feedback. If you change your mind about service. You can use the link below to locate a service center. ^Pat https://www.samsung.com/us/support/service/locations/
            The washer exploded before 2 years of normal use.
            The washer exploded before 2 years of normal use.
            by
            Response from SamsungJul 1, 2021
            Thank you for taking the time to bring this to our attention, Pat. Our support team would like to speak with you further to see what we can do to get this resolved. Please reach out to us at either 1. Facebook Messenger: http://m.me/samsungsupport or
            2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 and be sure to reference ticket number 1143482059. ^Lo Samsung
              1 found this review helpful
              Hardly used in my second home and keeps breaking.
              I had a feeling this was going to be a problem since some power unit and the gasket around the door broke after 2 years of hardly being used. Now one of the cards is bad and needs to be replaced. Too expensive to have it serviced so will try to buy the part and fix it myself. Customer Service from HD and Samsung was helpful but still angry that unit is failing after 4.5 years of light usage.
              by
              Response from SamsungFeb 9, 2021
              Hello there! We are sorry to hear that your washer is not working. I understand that the unit is out of warranty owever we would like to see what assitnace may be able to provide by speaking with you further. A we can be reached via any of the following:
              1. Facebook Messenger: http://m.me/samsungsupport
              2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
              Thank you for choosing Samsung.^Nic Samsung
                crap
                spider arm has concrete, which eventually break 1-2 year use. which break drain pump and flood your home
                by
                Response from SamsungFeb 3, 2021
                Hi! Your feedback helps us to understand where we can take steps to improve our product(s). Even though it may not always be easy to hear, feedback is extremely valuable whether negative, positive or indifferent. This type of input from our consumers is instrumental in shaping Samsung to ensure we continue to meet and exceed consumer expectations, and we appreciate hearing it! Thank you for choosing Samsung. ^Nic Samsung
                  1 found this review helpful
                  Constantly errors and has difficulty washing
                  I hate this washer so much. I will never buy a front load washer again. If I knew how many issues I would have with a washer I would not have purchased it. We've had it two years and it is the biggest pain. It's consistently getting an error, especially when I wash blankets and towels. I don't even have to the fill the drum very much to get an error. It takes a long time to clear the error and makes so much noise. If I could throw it out a window, I would. It also must be washed out constantly to prevent smelling and if you leave a load of wet clothes in for even a couple hours you have to rewash them.
                  by
                  Response from SamsungFeb 3, 2021
                  HI There! We are sorry that you're not enjoying your washer. I understand that you're receiving errors when washing. I have provided a link to help resolve your concerns.
                  (https://www.samsung.com/us/support/answer/ANS00080262/)
                  Thank you for choosing Samsung. ^Nic Samsung
                    1 found this review helpful
                    Never Samsung Again!
                    I bought this washer 10 yrs ago. I’ve had it repaired twice, but what’s worse is all the rust that began just a few years into owning it. I’ve never seen anything like this on a new washer!! I finally just replaced this and the dryer because the dryer broke last week. Bought LG since they are rated #1 by customers. I promised myself I would take the time to warn others, so I am adding this review and pictures.
                    by
                    Response from SamsungFeb 3, 2021
                    Hello Lynn! Thank you for your review. We understand that you had concerns with the unit rusting. We apologize for any inconvenience you may have experienced.Please know we will use this information to help us in our ever continuing efforts to improve the overall customer experience for everyone.
                    Thank you for choosing Samsung. ^Nic Samsung
                      1 found this review helpful
                      the drain
                      Three years I bought it and the drain has been damaged 2 times.
                      by
                      Response from SamsungFeb 3, 2021
                      Hi Ana! We apologize for your experience and we would like to see what assistance can be provided. We can be reached via any of the following using ticket number: 1142473916
                      1. Facebook Messenger: http://m.me/samsungsupport
                      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                      ^Nic Samsung
                        2 found this review helpful
                        Cycle Selector Indicators Rubbing Off
                        The Cycle Selector Indicators (the words Normal, Delicate, Perm Press, etc) are coming off after less than one year of use. As the cycle names continue to rub off, I won't know what mode I'm selecting to properly choose the necessary wash type. I have been very gentle and the only thing that has touched these words are my fingertips and possibly an occasional drip of detergent. So unless you want to guess at what cycle you're selecting for your fabric needs, I wouldn't recommend this machine. I suppose I'll have to get out my label stickers and Sharpie marker. I expected this machine to be user-friendly for many years to come, which includes being able to see what cycles I need to select without having a tacky handwritten look. I think that this machine does a good job of washing but Samsung needs to use a paint/ink that doesn't come off with typical use. This is a common problem among owners in online forums yet Samsung claims no responsibility for this issue.
                        by
                        Response from SamsungFeb 3, 2021
                        Thank you for your feedback! ^Ty Samsung
                          2 found this review helpful
                          Broke Gasket around the door on week 3
                          If i could give this 0 stars i would I bought this washer and dryer, at first it worked great no problems. then on the 3rd week, the 4th load of laundry i ever did, the rubber gasket around the door got stuck to the door, and tore a hole in the bottom of the gasket, causing the washer to pour all the water on the floor when in use. It flooded the laundry room, and destroyed the new floor i just put in there. Samsumg has run me in circles to try to get it fixed. These washers are crap, DO NOT BUY THEM.!!!!!
                          by
                            Easy to set up. Easy to use. Clothes are clean. Based on other reviews with moisture related prob...
                            Easy to set up. Easy to use. Clothes are clean. Based on other reviews with moisture related problems, I plan on keeping the door open between washes to let it dry out. No small children here to worry about getting in it.
                            by
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