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Internet # 301226226

Model # WV60M9900AV

Store SKU # 1002420628

Store SO SKU # 1002406548

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6 cu. ft. Smart High-Efficiency Front Load Washer with Super Speed in Brushed Black
  • Samsung
  • Model WV60A9900AV
  • Internet #317651440
  • Store SO SKU #1006863695
6 cu. ft. Smart High-Efficiency Front Load Washer with Super Speed in Brushed Black
(184)
$1298.00
$1999.00
Save $701.00 (35%)
Discontinued Model:

6.0 Total cu. ft. High-Efficiency FlexWash Washer in Black Stainless

  • FlexWash: One machine, two washers
  • 5.0 + 1.0 cu. ft Capacity: Fewer washes less time
  • Super Speed: Wash a full load 45% faster
  • View More Details
Product Details
  • FlexWash: One machine, two washers
  • 5.0 + 1.0 cu. ft Capacity: Fewer washes less time
  • Super Speed: Wash a full load 45% faster
About This Product

Samsung's FlexWash Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time. Samsung FlexWash large capacity washer can run two separate loads with different settings and options, keeping your different types of clothes clean and in great condition. The largest 5.0 cu. ft. capacity Front Load washer in its class translates to fewer loads to save time, while 1.0 cu. ft. Top Load washer lets you conveniently wash smaller loads. Advanced features like Super Speed technology lets you power through laundry day 45% faster without sacrificing cleaning performance, while Steam Wash removes stains without the need to pre-treat.

  • Steam Wash - Uses the power of steam to remove stains without pre-treatment
  • Wi-Fi connectivity - remotely monitor remaining cycle time, receive alerts when the cycle is complete and schedule cycles
  • PowerFoam - optimizes your HE detergent performance to deeply penetrate and cleanse fabric
  • VRT Plus Technology - Reduces vibration 40% more than standard VRT for quiet washing, Based on Owens Corning sounds power testing
  • Self Clean - keeps your laundry drum fresh and odor-free
  • Smart Care - Troubleshoot Straight from your Smartphone
  • Swirl drum design - smaller holes in the washer drum help prevent fabric from getting caught and damaged
  • EZ Drawer Dispenser - Conveniently placed detergent drawer with ball bearing glides
  • Standard 1 water line hookup, do not require hire additional plumbing service
  • 1300 RPM maximum spin speed - extract more water to reduce drying time
  • Stainless steel pulsator - prevents rusting and staining to make the washer last longer
  • Direct Drive Motor - Works without belts or gears, making the washer quieter and more durable
  • Matching DM9900 FlexDry Dryer for a complete FlexWash + FlexDry solution to give you the exact cleaning you want
  • Fingerprint resistant finish
  • Matching Laundry Pedestal Model #WE272NV (sold separately) adds 6 in. height to help reduce bending and back strain while doing laundry Click here to shop the pedestal
  • Stacking kit, Model# SKK-8K provides more installation choices (stacking kit sold separately)
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents
     
Product ID #: 301226226Internet #: 887276196947Model #: WV60M9900AV

Specifications

Dimensions: H 46.9 in, W 27 in, D 34 in

Specifications

Dimensions

Capacity - Washer (cu. ft.)
5
Depth With Door Open 90 Degrees (in.)
54.5 in
Door Opening Height (In.)
23.43
Door Opening Width (In.)
24.23
Product Depth (in.)
34 in
Product Height (in.)
46.9 in
Product Width (in.)
27 in

Details

Amperage (A)
15 A
Appliance Category
Washer
Appliance Type
Front Load Washer
Color/Finish
Fingerprint Resistant Black Stainless Steel
Color/Finish Family
Black Stainless Steel
Control Type
Touch
Door Material
Metal
Door Shape
Round Door
Door Style
Left Swing
Energy Consumption (kWh/year)
105
Energy Efficiency Tier Rating
Tier II
Included
Hoses, Power Cord
Maximum Spin Speed (RPM)
1300
Number of Rinse Cycles
5
Number of Rinse Temperatures
5
Number of Wash Cycles
12
Number of Wash Speeds
5
Number of Wash Temperatures
5
Pedestal Model#
WE272NV
Power Options
USB Connector
Product Weight (lb.)
308 lb
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
Non-Returnable
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Stackable
Not Stackable
Stacking Kit Model#
N/A
Steam Function
Steam
Voice Control Hub Required
No Voice Control
Voltage (volts)
120
Wash Cycles
Active Wear, Bedding, Delicates, Drain & Spin, Extra Rinse, Heavy Duty, Permanent Press, Rinse & Spin, Sanitize, Soak, Speed Wash, Whites
Washer Dispensers
Bleach, Fabric Softener, Liquid Detergent
Washer Features
Door Window, End-Of-Cycle Signal, Front Control, Interior Light, Soft Close Lid
Washer Tub/Drum Material
Stainless Steel Drum
Works With
Proprietary App

Warranty / Certifications

Certifications and Listings
Energy Star, UL Listed
Manufacturer Warranty
One (1) Year Parts and Labor One (1) Year Control Board (Part Only) Three (3) Years Stainless Steel Drum (Part Only) Ten (10) Years Direct Drive Motor (Part Only)

Questions & Answers

80Questions
caret
Q:Why was this discontinued?
by|Apr 17, 2022
1 Answer
Answer This Question

A:  Dear Valued The Home Depot Client, To better assist you with this issue, please contact the Home Depot customer service department at 800 466-3337. Call us any time from 6:00 a.m to 2:00 a.m EST. They can either answer your question or transfer you to your local store to answer your specific questions. Ticket number: 1144640315 ^Rainly

by|Jun 27, 2022
    caret
    Q:Will you tale away old washer?
    by|Nov 27, 2021
    1 Answer
    Answer This Question

    A:  Dear Valued Home Depot Client, To better assist you with this issue, please contact the Home Depot customer service department at 800 466-3337. Call us any time from 6:00 a.m to 2:00 a.m EST. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rainly

    by|Sep 22, 2022
      caret
      Q:can you open the bottom door of this washer once the water starts to fill up to add more clothes? I once had a LG machine that you could press pause and the water would reseed, allowing you to reopen the machine after it had started.
      by|Nov 19, 2021
      1 Answer
      Answer This Question

      A:  Hello lydia, this washing machine does offer the pause the feature allowing you to pause the cycle for a short period of time to open the door. We thank you for choosing Samsung. ^Lena

      by|Nov 19, 2021
        caret
        Q:Does this Auto - Dispense the liquid detergent? Looking for a smart washer to dump the whole liquid bottle in and not worry abt it ea load
        by|Nov 3, 2021
        1 Answer
        Answer This Question

        A:  Hey there Mandy. This unit does not have the feature you've described and detergent must be added at the beginning of each load. Thank you for being the best part of Samsung. ^Lo

        by|Nov 3, 2021
          Showing 1-4 of 80

          Customer Reviews

          3.4 out of 5
          • 3.4 out of 312 reviews
          • 47% recommend this product
          Filter by:
          Showing 1-10 of 312 reviews
          Buyer Beware and Run!!!
          I bought this in 2018 with high hopes that my troublesome laundry days are over. I couldn’t have been more mistaken. Now that the warranty is ended the machine immediately stops working. A tech came to look at it and said the “motherboard” is gone and Samsung doesn’t make replacement parts. So now the beautiful, huge, wonderful, is brain dead and nothing more than hunk-o’-junk. Error code 5C and nothing can be done to fix or get it to stop trying to pump out non-existent water. Samsung doesn’t seem to give two cents about the customer experience either. So incredibly disappointed. I’d be happy to pay to have it repaired, but all the money in the world can’t fix this problem!
          by
          Response from SEA CareSep 5, 2023
          Greetings, Your effort in this matter is much appreciated, and we look forward to a fast resolution, Matt. We recommend browsing through the link below to help you with the 5C error code and which steps to take. Kindly hover down to "No drain error" and click the hyperlink about "Water is not draining from the washer" for further details. The washing machine displays an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146241578, to help our team pull up your information. Have a great day! ^Chrystel
            Washer Broke Just After Less Than Two Years
            I loved this washer initially! It was great. After about 1.5 years of minima use, the washer started leaking out the bottom. Then the washer would trip the GFCI outlet for hours to days. I couldn’t even open the door to take the clothes out when it was like this. I called out a local technician to check it out. He took off the back panel and said he would not touch the washer because the issue was a serious manufacturer defect. Samsung will not cover the defect. Buyer beware!!
            by
            Response from SamsungFeb 4, 2022
            Hello Sarah, I know your experience has been less than ideal and I would feel the same way if I was in your position. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. We would like to inquire further about your review with you. For further assistance, please contact our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144144007) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung
              1 found this review helpful
              Buyer Beware! Ruins clothes
              we previously had a samsung w&d that we loved until dryer died and with 4 young kids thought this would be the perfect upgrade. wrong. first, it has ruined multiple loads of clothing by not rinsing well enough(possibly) and leaving blue detergent stains all over the clothes. we had to throw away pretty much my daughter's entire wardrobe due to the staining. we started doing 5 rinses, changed our detergent, and quit softener completely but the flex strikes again and my daughters "big" christmas present, a very expensive pair of leggings and sweatshirt covered in blue stains. second, i put my daughter's cheerleading uniform and warm ups in the upper washer and it completely shredded them. we checked the washer to see if there was something sharp in there but nothing.
              by
              Response from SamsungJan 13, 2022
              Oh no, that is terrible. Thank you for contacting us. We here at Samsung can sympathize with your concern. We would be more than happy to look into this for you. Please reach out to us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1144074348
                Great Washer Machine
                amazing washer machine, easy to used, and good looking machine. customer service is amazing, friendly and responsive. overall great experience.
                by
                  • Recommended
                  Plastic Computer Screen Cracked during Self Clean
                  it was working great - so nice having "2 machines in 1". the machine alerted us that it needed to "self clean". we ran it in self clean mode and as it was finishing, i heard a noise - the plastic cracked along the side. the machine continues to work, but the screen has a terrible crack through it. so disappointed. we haven't even had this machine for a year. i have been getting the run around from samsung's certified repair company and have been told that it isn't covered by the warranty even though the machine did it to itself. be warned!
                  by
                  Response from Samsung CareMar 3, 2021
                  I realize your experience has been less than ideal, and I can see where you are coming from. If you have any follow-up questions, please contact our Social Media team by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143032704
                    Overall a good washer, but some flaws
                    First off, I want to mention that some of the reviews here are for the previous model of this washer. You can see in the photos that some have physical buttons. The issues with this model don't seem to be as much of a problem with the newer model (which has touchscreen style sensor buttons). When it was first installed, it leaked out of the front. It took two weeks for samsung to send someone to repair it. I put puppy training pads underneath it for each wash though, and that was sufficient to manage the amount of water leaking so I could still do laundry while I waited for the repair technician. The washer is extremely quiet! It looks really nice and it does a good job cleaning. The top washer is a great feature, finally I can wash sports bras and bathing suit tops and have the insert pads stay in place. I read all these bad reviews about the top washer, so I've been careful to use a VERY small amount of HIGH EFFICIENCY style detergent. This is where some people have had issues. If you don't use HE detergent or if you use too much, it will foam too much. My washer came with a "pebble" for measuring detergent for use in the top washer. I fill this halfway and haven't had issues with suds overflowing and my clothes get perfectly clean. However, the seal seems quite tight, so the "overflow" issues from the suds in the top washer that many people here have experienced seem to be addressed in the newer model. Now, here is what I DO NOT like about this washer. -The measurements listed here are WRONG WRONG WRONG. I'm not sure if these are the dimensions for the old model or if they didn't include the extra inch the bubble style door adds to the front to back depth, but these did not fit in my laundry cave, despite taking thoughtful measurements to account for hoses and stuff. -You can't reverse the way the door swings open. Its fine if you can put the washer to the left of the dryer, but if you don't have that flexibility, its a bit annoying switching from washer to dryer with the door in the way. -It's a bit TOO water efficient. I've sat and watched and even after two rinses, sometimes there are still detergent suds (when using the bottom washer) left over. I use a small amount of detergent. The washer allows for you to set up to 5 rinse cycles per load, so this isn't a huge issue, but it would save some time if it just used enough water to rinse properly in the first place. -The app connectivity is worthless. There are no additional features or customization offered by the app, its literally just controlling the washer in the same way from your phone. This could be cool if you wanted to load up the washer when you leave for work and then start the load remotely a bit before you're due to get home. However, you have to press the "smartcare" button on the machine when you power it on for the app to work, so I haven't gotten the remote start to work (but I haven't tried more than once, could have been a fluke) -The settings are too rigid. Why can't I add an extra rinse when doing a delicate cycle in the top washer?? The button is there, but it won't allow you to add an extra rinse unless you are in "normal" mode. Why can't I use hot water during a delicate cycle? You don't know my life...Just let me use the washer how I want, don't restrict me from using available options just because they don't make sense. I thought the app might allow me to do things like this, but it does not. -The song it plays at the end of a cycle is too long. A simple beep or chime will do, I don't need to be serenaded for 30 seconds each time a wash is done. -The drum light doesn't stay on very long. This isn't a big deal I guess, but WHY??? Why can't I turn the lights on for an entire load? Is it really too much to ask for more than ~30 seconds of light? OVERALL This is a great washer! My clothes get really clean and I absolutely love the top washer. So far, I haven't had any issues, but time will tell. I do believe that the newer model may not have the problems associated with the previous one (maybe you should uhh separate the reviews? I almost didn't buy this thing due to reviews associated with a machine that I wasn't even considering buying). Most of my complaints are nit-picky, as long as this washer keeps working, it was a good purchase in my opinion. I'm glad I took the chance, despite the cautionary tales I read in the reviews here. FINAL GRADE: A-
                    by
                      • Recommended
                      22 found this review helpful
                      So disappointed.
                      Less than 3 months after buying whole electrical panel had to be replaced. I was 2 weeks with no washer. Mother of 5. You can imagine, not happy. So that was the first time. Second time washer stop working was about 6 months after first time. 5 days no washer. Now I’m just our second year of having the washer two more times electrical panel issues. Now, out of warranty we got to pay out of pocket for this one. I WILL NEVER BUY ANOTHER APPLIANCE SAMSUNG. We planned to have our whole house Samsung. Not happening now. Beyond disappointed and we will never put this amount of money into a top of line washer again. As soon as this one breaks again. Inexpensive top loader we will purchase. Hoping my review can save some money, disappointment and headaches.
                      by
                      Response from SamsungFeb 3, 2021
                      Hi Momof5! After having the unit repaired and you're still having concerns, We would love to see what further assistance can be provided.
                      We can be reached via any of the following using Ticket number: 1142415961

                      1. Facebook Messenger: http://m.me/samsungsupport
                      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                      ^Nic Samsung
                        33 found this review helpful
                        Quality,Pricing,Reliability Reputation
                        well what can i say? im ecstatic about my new purchase. the flex 6.0 is amazing. i took it to task it washes perfectly and fast not to mention. it looks great and its quiet. its extremely user friendly. this is not my first rodeo with samsung washers and dryers. i can say i had my previous set for 14 years model wf317/agg/xaa. and it went out on me. so right there told me right there i would be buying another samsung w/d. however this new washer is the business. it allows you to use the top washer and the lower washer at the same time in which it saved me so much time. its a well built product i must say. i see other reviews out here with some negative feed back. im sorry i can speak to that. my experience with my old w/d "reputation" was great. back again. just updated. good job
                        by
                          • Recommended
                          Don’t buy!!!!!!!
                          2 years and 3 months after purchase, it’s a loss! It needs FIVE parts totaling $1,200. Error codes galore, Mainly 1Lc1. Samsung, nor our local repair people can fix it. Labor would be close to $800. Pretty, but functional for less than a full year before I had to flip the breaker for 24 increments to reset the error codes, despite no actual drainage issues.
                          by
                          Response from SamsungFeb 3, 2021
                          I realize your experience has been less than ideal, and I'd like to have the opportunity to change that. If you are still having issues with your unit, I would love to speak to you about this matter and set up service. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140923380.
                          1. Facebook Messenger: http://m.me/samsungsupport
                          2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                          3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
                          We thank you for being a part of the Samsung family. ^Shifa Samsung
                            30 found this review helpful
                            TERRIBLE
                            i cannot give you my full review since i'm only offered 200 characters... to sum it up, garbage. don't buy. less than 2 years and it's broken - $2000 down the drain.
                            by
                            Response from Samsung CaresDec 10, 2019
                            I see that we have you currently set up for service, and Samsung is pleased to know that when you needed assistance you knew we would be here for you! Thank you for your support and loyalty to the Samsung family! ^Cat
                              Showing 1-10 of 312 reviews

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