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Internet # 317651440

Model # WV60A9900AV

Store SKU # 1006863695

Store SO SKU # 1006863695

6 cu. ft. Smart High-Efficiency Front Load Washer with Super Speed in Brushed Black

  • FlexWash™ offers one machine, two washers
  • Laundry just got smarter with the AI Powered Smart Dial
  • 28 Minute Super Speed Wash
  • View More Details

Product Details

About This Product

Samsung's new Smart Dial Washer with FlexWash lets you wash two separate loads at the same time or independently with two washers in the same unit. It uses AI power to learn and recommend your favorite wash cycles, has a large 6.0 cu. ft. total capacity, and can wash a full load of laundry with full performance in just 28 minutes with Super Speed Wash. Reduces noise and vibration for quiet washing. Based on using Super Speed cycle with an 8lb load.

Highlights

  • With two individually controlled washers in one, you can wash separate loads at the same time or independently, and wash each load with different cycles, settings, and options to keep all your clothing and fabric types clean and in great condition.
  • Samsung's simple to use, AI Powered Smart Dial learns and recommends your favorite wash cycles, automatically sets the right dry cycle based on your wash cycle selection, and allows you to customize your cycle list and change the displayed language.
  • Wash a full load of laundry with full performance in just 28 minutes and, with an added Super Speed Dryer, achieve a complete wash and dry in under an hour.²
  • Wi-Fi connected so you can receive end of cycle alerts, remotely start or stop your wash, schedule cycles on your time, and more, right from your smartphone with the SmartThings App.³
  • Treated with antimicrobial technology to deliver long-lasting protection of high-touch areas and help keep the drum and detergent drawer smelling fresh.⁴
  • Combining a large 5.0 cu. ft. capacity lower washer with a dedicated 1.0 cu. ft. capacity upper washer means fewer washes, less time in the laundry room, and more time for you.
  • The power of steam lets you gently remove stains without any time-consuming pretreatments. Steam is released from the drum so every item in the load is thoroughly saturated, ensuring a deep clean.
  • Our unique PowerFoam technology mixes your HE Detergent with an innovative combination of water and air to create a deep-cleaning foam that penetrates into the heart of fabrics for an ultimate clean.
  • Our washers are recognized by the EPA in delivering cutting-edge energy efficiency along with the latest in technological innovation.⁵
  • Do your laundry without disturbing anyone at any time and in any place. Innovative Vibration Reduction Technology+ reduces noise and vibration for quiet washing.
  • Improved drum pattern extracts more water more quickly during the rinsing cycle and prevents fabrics from snagging during washing.
  • Keep your washer tub fresh and clean. Self Clean+ will notify you every 40 wash cycles when it is time for a cleaning.
  • Put an end to stray socks or smaller laundry items that are hard to spot. An interior drum light brightly illuminates your laundry and the rest of the interior so you can quickly and safely check your washer's contents.
  • Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundy room.
  • Round out your laundry setup with a matching dryer, riser, and more.
  • Based on using Super Speed cycle with an 8lb load. ²Based on 8lb D.O.E. standard load. (50% cotton, 50% poly)
  • ³Requires wireless network, Samsung account and SmartThings App. The Samsung SmartThings App supports Android OS 4.0 (ICS) or later which is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). This app also supports iOS 7 or later for iPhone models. SmartThings App available in App Store and Play Store. ⁴Antimicrobial treatment does not protect users or other items against bacteria, viruses, germs, or other disease organisms.
  • ⁵Visit www.energystar.gov for more information on ENERGY STAR guidelines.
  • Click here to shop more Samsung appliances
  • Click here for more information on Electronic Recycling Programs
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 317651440

Model # WV60A9900AV

Store SKU # 1006863695

Store SO SKU #1006863695

Specifications

Dimensions: H 46.93 in, W 27 in, D 34 in

Specifications

Dimensions

Capacity - Washer (cu. ft.)

6.0

Depth With Door Open 90 Degrees (in.)

54.6 in

Door Opening Height (In.)

23.46

Door Opening Width (In.)

23.48

Product Depth (in.)

34 in

Product Height (in.)

46.93 in

Product Width (in.)

27 in

Details

Amperage (A)

15 A

Appliance Category

Washer

Appliance Series

Not Applicable

Appliance Type

Front Load Washer

Color/Finish

Brushed Black

Color/Finish Family

Black

Control Type

Electro-Mechanical

Door Material

Glass

Door Shape

Round Door

Door Style

Left Swing

Energy Consumption (kWh/year)

110

Energy Efficiency Tier Rating

Tier I

Hardware Color/Finish

Stainless Steel

Hardware Color/Finish Family

Stainless Steel

Included

Power Cord

Maximum Spin Speed (RPM)

1200

Number of Rinse Cycles

5

Number of Rinse Temperatures

5

Number of Wash Cycles

24

Number of Wash Speeds

5

Number of Wash Temperatures

5

Pedestal Model#

WE272NV

Power Options

Plug-in

Product Weight (lb.)

303.6 lb

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

Non-Returnable

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Stackable

Not Stackable

Stacking Kit Model#

None

Steam Function

Steam

Voice Control Hub Required

Alexa via Samsung SmartThings Hub

Voltage (volts)

120

Wash Cycles

Active Wear, Allergen, Bedding, Bulky Items, Cold, Colors, Delicates, Extra Spin, Heavy Duty, Normal, Permanent Press, Rinse & Spin, Sanitize, Small Load, Speed Wash, Towels and Sheets, Whites

Washer Dispensers

Bleach, Fabric Softener, Liquid Detergent, Powdered Detergent

Washer Features

Anti Vibration, Interior Light, Water Heater, Wi-Fi Enabled

Washer Tub/Drum Material

Stainless Steel Drum

Works With

Alexa, Google, Samsung SmartThings

Warranty / Certifications

Certifications and Listings

Energy Star, UL Listed

Manufacturer Warranty

One (1) Year Parts and Labor; Three (3) Years Stainless Steel Drum (Part Only); Ten (10) Years Direct Drive Motor (Part Only)

Questions & Answers

44Questions
caret
Q:Can you wash a king size comforter in the washer
by|Apr 29, 2024
2 Answers
Answer This Question

A:  Yes.

by|Apr 30, 2024

    A:  Hello Pamela, Yes, this washer can handle king-sized blankets and comforters, as it has a Bedding cycle for bulky items. Thank you. -Angelica

    by|Apr 30, 2024
      caret
      Q:So what cu feet is the bottom
      by|Mar 31, 2024
      1 Answer
      Answer This Question

      A:  Hi Luis, We've got what you need on this Samsung washing machine model. The cubic feet of the bottom washer is 5.0 whilst the upper washer is 1.0 cubic feet. Leo

      by|Apr 21, 2024
        1 found this answer helpful
        caret
        Q:how tall with the top washer door open?
        by|Mar 20, 2024
        1 Answer
        Answer This Question

        A:  Greetings, The washer stands 61" tall with its door open. Thank you and have a great day! -Ricardo

        by|Mar 21, 2024
          caret
          Q:does this washer needs two hoses? if so where does the bottom large hose gets attached to please help because I called Samsung and they customer service advised me to I need to pay $120.00 for home service! please someone help me.
          by|Mar 19, 2024
          1 Answer
          Answer This Question

          A:  Hi Alice, Here is a link to the user manual, kindly go to pages 25 - 30 to learn where and how to put the hose of the washer. User manual. https://downloadcenter.samsung.com/content/UM/202309/20230918144609532/DC68-04316A-04_IB_FLEX_WV9900A-MD_SImpleUX_EN_CFR_MES_230918.pdf Thank you and have a great day! -Ricardo

          by|Mar 20, 2024
            Showing 1-4 of 44

            Customer Reviews

            4.3 out of 5

            • 4.3 out of 191 reviews
            • 81% recommend this product
            Filter by:
            Showing 1-10 of 191 reviews
            Horrible- doesn’t last- no service support
            5 year review. Initially everything was great with the unit. In December the lower unit stopped mid cycle and the door locked. The screen unresponsive. spent several hours with Samsung tech support who troubleshooting like “are you sure it’s plugged in?” Went to Home Depot and the associate advised to just buy a new unit! service tech who visited advised to buy a new unit and anything except Samsungs. I won’t be buying a Samsung product ever again. Debating about buying from Home Depot again.
            by
            Response from SamsungJan 5, 2024
            Hi there,

            We are aware of the significance of having functional appliances at home. We are here to assist you with your washer.

            Here is a link to check why your washer's panel was not responsive and the door was locked. Follow the steps and check if the "child lock" on your unit is turned on, and watch the video included fully for more details.

            Samsung washing machine buttons won't work.
            https://www.samsung.com/us/support/troubleshooting/TSG01108862/

            Additionally, below is the link for steps to help with your washer that stops mid-cycle. Click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial.

            Samsung washing machines won't spin or won't stop spinning.
            https://www.samsung.com/us/support/troubleshooting/TSG01000997/

            Should you need more assistance, please feel free to get back to us via the following options:

            1. Facebook Messenger: http://m.me/samsungsupport
            2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
            3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

            Please provide us with this reference number (1146703546) to help our team pull up your information when you message us.

            Thank you.

            -Kimberly Samsung
              by
              • Verified Purchase
              Non-Standard Drain Pipes Drove Up Costs
              The washer has two drain pipes, which the website does not mention. Although the product comes with a Y connector to adapt to a regular washing machine box, it is too big to fit in a standard box. I had to call a plumber to replace the washing machine box, which was an unexpected extra cost not warned about on the website. This specific issue essentially increased my total cost by 50%. I would not have purchased this product if I had known about this extra requirement upfront. I am very disappointed that critical details like the non-standard drain pipe setup were not clearly spelled out before purchase.
              by
              Response from Samsung CareDec 4, 2023
              Hi Hector, We recognize the additional costs that you have incurred and the lack of information revolving around the drain pipes on this Samsung washing machine model. The information regarding the dual drain pipes is found in the user manual link on the Samsung website of the washing machine model. I have shared this model's user manual link below and the information is on pages 27 - 29. https://downloadcenter.samsung.com/content/UM/202309/20230918144609532/DC68-04316A-04_IB_FLEX_WV9900A-MD_SImpleUX_EN_CFR_MES_230918.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146593928 to help our team pull up your information. Leo
                broke down easily
                not worth the price after 1 year i have to buy a new one NO recommended
                by
                Response from SEA CareOct 24, 2023
                Hi Omar, Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. ^Aloe
                  Great Features
                  [This review was collected as part of a promotion.] I bought this a month ago and am so happy with the way it works
                  by
                    Door latch broke 1yr and 1wk into using it
                    Machine is overall good, but it's the small plastic pieces that killed this review. A week after the 1yr warranty ended, the little plastic latch of the upper washer inner door broke. Google search shows it's a common issue. I'd expected Samsung to fix this weak point or recall this.
                    by
                    Response from Samsung CareAug 9, 2023
                    Greetings, We know the importance of the door latch to close the door properly. We are here to help. You can visit our third-party distributor for parts and accessories for your unit at the link below. https://samsungparts.com/ Please feel free to reach us via the following options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146127607, which will help our team pull up your information. ^Rainly
                      Garbage! Do not buy!
                      We had this unit for 22 months and it is now broken beyond repair. Bearings, seal, stator motor, shocks, drive shaft and spider arm assembly…. All needed replacement and cost more than the machine is worth. It became a throwaway within 22 mo of use:(
                      by
                      Response from Samsung Customer CareJun 30, 2023
                      Greetings, Thank you for choosing Samsung for your washing machine needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. ^Charles
                        Garbage!
                        We had this unit for 22 months and it went to **it. Bearings, seal, stator motor, shocks, drive shaft and spider arm assembly…. All needed replacement and cost more than the machine is worth. It became a throwaway. $1400 for 22 mo of use:(
                        by
                        Response from SamsungJun 27, 2023
                        Hello Chris,

                        We would love to discuss your washing machine to determine how we can best assist you.

                        Please feel free to get back to us via the following options:

                        1. Facebook Messenger: http://m.me/Samsungsupport
                        2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                        3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

                        Please provide us with this reference number (1145945759) to help our team pull up your information when you message us.

                        Have a great day.

                        ^Charles Samsung
                          1 found this review helpful
                          Just amazing
                          [This review was collected as part of a promotion.] I have had this machine since October of 2022 and I absolutely love it!! I have nothing bad to say about it!! The both of them set my laundry room off!!
                          by
                            • Recommended
                            Washing amazing
                            [This review was collected as part of a promotion.] I got this Washer and dryer set for Christmas and I love how convenience it is. I can wash my comforter and under garments at the same time. No more washing my small delicates by hand or going to the laundry mat to wash large items. One thing though is these are huge machines so be prepared for the space they take up.
                            by
                              • Recommended
                              Showing 1-10 of 191 reviews

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                              • Water valves (hot and cold) must be corrosive free and within 6 ft. of hookup
                              • Verify your existing electrical and water connections
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