Questions and Answers for Bosch 800 Series 24 in. Stainless Steel Top Control Tall Tub Bar Handle Dishwasher with Stainless Steel Tub, 42 dBA

A:  Hi Dale, thanks for your question and interest in model # SHP78CM5N. Yes, all Bosch dishwashers have a valve-non return drain check. However, it is imperative to follow the installation instructions, and install the dishwasher accordingly.

A:  Hi Karen, thank you for your question. The SHP78CM5N does not require an air gap as part of it's installation. We would however advise you to please contact a professional installer to confirm if there are any local codes in your area that require such an installation accessory. Thank you and have a great day.

A:  Thank you for your question. As custom panel units are intended to be able to match any unique kitchen cabinet setup, we do not specify a size. Requirements are that the panel be no thicker than 3/4", and weigh between 7 and 24lbs. Thank you!

A:  Hi, thank you for your question. We encourage you to measure the cutout space that your current dishwasher occupies.

A:  Hi Bartha, thank you for your question. To clean the exterior of your dishwasher, we recommend using a damp cloth to wipe the door seals. For stainless steel surfaces, use lukewarm water and mild soap with a soft cloth, wiping in the direction of the steel grain. If you need further assistance, please don't hesitate to reach out to our customer care team at 1-800-944-2904. Thank you for choosing Bosch.

A:  Hi Cindi, thanks for your questions and interest in our products. Each Bosch dishwasher is designed and manufactured to our specifications and strict quality standards, so it is recommended to choose the door handle style option most suitable for your specific preferences and needs. For more information about our redesigned pocket and bar handles, please refer to the Dishwasher Brochure here: https://bit.ly/3Tms1nY. Feel free to connect with our customer care team at 1-800-944-2904 if you have additional questions. Thank you again for considering Bosch.

A:  Hi Elizabeth, thanks for your question and interest in model #SHX78CM6N. This dishwasher features an InfoLight®, which stays illuminated during operation. You can also monitor cycle progress and receive notifications via the Home Connect® app. More information about this is available here: rebrand.ly/07dec5. Feel free to connect with our customer care team at 1-800-944-2904 if you have any additional questions.

A:  Hi Beef55, thanks for your question and interest in Bosch dishwashers. When replacing any appliance, we recommend referring to the model's Product Specification Sheet and Installation Manual to determine the required cutout sizes. The cutout dimensions needed for model # SHP78CM5N are available here: rebrand.ly/7pt1pl0. On top-control models, it would be difficult for spills to reach the control panel because it is hidden beneath the countertop once the door is closed. Installation should be performed by a qualified installer to ensure safety and proper operation. Feel free to contact Bosch Customer Support at 1-800-944-2904 for real-time assistance if you have additional product inquiries. Thank you!

A:  Hi YBet, thanks for your question and interest in model #SHP78CM5N. Home Connect® app exclusive wash cycles and options for this dishwasher are Delicate, Rinse, Machine Care, Half Load and Eco. Features only available through the Home Connect® app include remote monitoring and control, receiving cycle status notifications and intelligent cycle guidance with Smart Cycle, activating Remote Start, Remote Diagnostics, and setting Delay Start among others. More information is available here: rebrand.ly/07dec5. Feel free to contact our customer care team at 1-800-944-2904 with any additional questions. Thank you again for considering Bosch.

A:  Dear Diana, to better assist you with your question, please contact the HD.com customer service department at 1-800-466-3337. They are available seven days a week between 6 a.m. and 2 a.m. EST. Alternatively, you may call your local store, where an associate can provide you with the answer or transfer you to the appropriate department to address your question.